We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“quite nice hotel, good value” 3 of 5 stars
Review of Strand Palace Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Strand Palace Hotel to your Saves list
Strand Palace Hotel
4.0 of 5 Hotel   |   372 Strand, London WC2R 0JJ, England (Charing Cross / Trafalgar Square)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Free Travelcard
Ranked #358 of 1,066 Hotels in London
GreenLeadersGold level
Exeter
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
“quite nice hotel, good value”
3 of 5 stars Reviewed January 20, 2008

We chose this hotel with a theatre deal. It was conveniently located in "theatre land" and next to convent gardens. We travelled up on a coach to victoria station and it is about half an hour walk from there but its an interesting walk past big ben ect. The hotel is absolutley huge with a large reception and seating area and restaraunt. Our room (once we had found it) was a twin it was very nice and a decent size with a clean bathroom. The staff were very helpful and in the morning we had a buffet breakfast which included a lovely cooked breakfast. I would stay here again.

  • Liked — nice room and yummy breakfast
  • Disliked — hard to find room hotel is so big
  • Stayed March 2007
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,306 reviews from our community

Traveler rating
    1,106
    1,945
    816
    267
    172
See reviews for
447
1,306
686
964
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (844)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
east ayrshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2008

Excellent location for theatre breaks. Staff were friendly and helpfull. Room was very comfortable and spotlessly clean. Breakfast had good choice and service was first class even when very busy. Pre theatre meal was good value for money. My only critisism was that the room we were given faced the front and was a bit noisy. I would recommend this hotel and would certainly stay there again if visting this location in the future.

John and Rebecca, East Ayrshire

Stayed January 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
106 reviews 106 reviews
76 hotel reviews
Reviews in 77 cities Reviews in 77 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed January 19, 2008

I booked direct with the hotel which was my first mistake. The price of £118 compared to £59 which I later found on the internet.

The check in was incredibly slow. Each transaction took ages and I had to wait over 10 minutes despite the fact that there was only one person ahead of me.

My room was tiny and had a single bed which was a cheek given the price I had paid.

Check out was again very slow. Which hotel has just one check out staff on duty at 8am?!

It's obviously a popular hotel with tourists and its central location is its only saving grace.

Stayed January 2008
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, England
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 18, 2008

We wanted somewhere to stay for one night as we were going to the Opera House and the convenience of the Strand Palace was perfect. We approached the booking with a little trepidation as we have both lived in London and up to relatively recently the Strand Palace had the reputation of being tired and run down. I am pleased to say that we were pleasantly surprised.

We had booked a Club King room through a very good offer from the hotel's own website. The room was on the eighth floor and was small but spotlessly clean; the bed was extremely comfortable and the situation quiet. The biggest criticism would be that it was hot even with the radiator off. The breakfast was very good and efficient despite being busy. A plus point was that service continued until 10:30 am which was lovely because we weren't in a rush. The staff we came across in our short stay were pleasant and friendly.

I would recommend the hotel for convenience and efficiency.

  • Liked — Cleanliness
  • Disliked — Hot bedroom
  • Stayed January 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hythe, Kent
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 17, 2008

The Strand Palace was a short walk from Charing Cross Station. We stayed for 1 night for a theatre break. The location was exceptional. We walked into the hotel 2 hours early for check in as our train was early and they managed to check us in straight away. The hotel staff were so helpful and made us feel welcome when we arrived. The lobby and reception area was very posh but as you get to the 5th floor where we stayed, it turned a bit the opposite of the lobby but nevertheless still very clean.

We got to our room to find it very clean and tidy. We had a huge bathroom which was nice and it was ever so clean. We dumped our bags and off we went out and about.

Check out was very easy the next day and the concierge kindly kept our bags for us for a small £2 fee whilst we headed around London again before we went home.

I couldn't fault this hotel. We will stay here again!

  • Liked — Close to everything and very clean and tidy.
  • Disliked — Nothing
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed January 12, 2008

This is a very well located hotel close to several tube stations, numerous restaurants, theatres and many of central London's main tourist attractions. Stay here and you will find plenty to do within easy walking distance and in a busy and generally safe and unthreatening area.

I was booked into this hotel by my employer's travel agent. However this is most definitely not a business hotel nor really set up to deal with those on business. Rooms are small with no space to work, wireless internet access was (in typical London fashion) expensive and there are no fitness facilities.

The lobby is well lit and the concierges and reception staff friendly. It was generally busy with lots of tour groups. My room was on the 9th (and top) floor and was a club single. The corridors on the floor were in need of renovation - the paint work chipped and scuffed and the carpets covered in black tape (presumably to hide holes). My room was clean with faux modern simple furnishings. It was a single and very small. There was no view from the window and wooden sliding shutters rather than curtains. I did not see a standard room but really wasn't sure that other than the inroom safe (which frankly should come as standard in any 3* plus hotel in London) and a bottle of water, what justified the 30 pounds extra a night. It was also claimed that club rooms had plasma tvs - well if a small flat screen LCD tv counts as that I'm not sure that is an accurate description!

My room was quiet (I had no other guest rooms on one side and the bathroom of the neighbouring room on the other. But it was stuffy and hot. Even with the radiator turned off (in January!) and the window open enough to let in air but not the rain it was stuffy. There is no a/c and I can imagine in the summer this would be rather an unpleasant room.

When compared to other hotels I have reviewed in London I think this fares favourably. The setting is excellent but the rooms and guest amenities do not match those of the Radisson Kenilworth. But I'd probably set the Strand Palace ahead of the Russell and definitely ahead of the Jolly St Ermin.

  • Liked — location
  • Disliked — standard of club rooms
  • Stayed January 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2008

This hotel is in a prime location. Walking distance to nearly all attraction, 2 min walk to tube and bus stop is across the street. room is a bit small but clean and cozy. Staff are extremely friendly, I did not like my first room so they gave me keys to 2 other rooms to choose from. On christmas eve I arrived to my room and found a big hazlenut chocolate bar and a bottle of red wine complementry from the hotel. Food in the hotel is excellent and concierge service is awsome. I will definetely go back.

  • Liked — Location
  • Disliked — Bed
  • Stayed December 2007, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Strand Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Strand Palace Hotel

Address: 372 Strand, London WC2R 0JJ, England
Phone Number:
Location: United Kingdom > England > London > Charing Cross / Trafalgar Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Green Hotel in London
#234 Family Hotel in London
#238 Luxury Hotel in London
#272 Romantic Hotel in London
#344 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 786
Official Description (provided by the hotel):
In the heart of the West End the Strand Palace Hotel is easily accessible from the City and Docklands areas. The property is located in close proximity to Covent Garden, Charing Cross and a short stroll from Waterloo station. Surrounded by some of London’s finest architectural and cultural landmarks, the hotel is the perfect base for leisure travelers, while for business it provides an impressive location for important meetings with well-equipped Conference and Events rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Cheap Tickets, TravelClick, HotelTravel.com, Hotel.de, Priceline, Agoda, Despegar.com, getaroom.com, Odigeo and TripOnline SA so you can book your Strand Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Strand Palace Hotel London, England
Hotel Strand Palace
Strand Palace London
Strand Hotel London

Owners: What's your side of the story?

If you own or manage Strand Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.