Far from being a 5 start hotel, i was also very surprise for this hotel to be of the standards of LHW.
Service and location are far from an advertised 5star hotel.
It seems LHW cannot keep the pace of Luxury hospitality today.
i was located in a room on the 2nd floor facing the street, terribly loud. When requested to change teh room they could only offer something smaller. Very poor service for a hotel that claim this high standards, they were unable to make us happy and pleased. Water noice from the bathroom were also an issue. Even the elevator when itnreaches the floor make a long two beeps that can be heard in the room, i was staying in room 202 near the elevators. Do not stay in this room, however unfortunate it is the bigger rooms in their deluxe rooms.
They charge for internet, no hotels of these prices charge for internet anymore. This is today a very basic service as cleaning a room.
The use of the pool and sauna is also charged separately, its like a bad joke!
Simply not a hotel worth the money they are charging.