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“A beautifull old fashion Hotel” 5 of 5 stars
Review of The Landmark London

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The Landmark London
5.0 of 5 Hotel   |   222 Marylebone Road, London NW1 6JQ, England (Marylebone)   |  
Hotel amenities
Ranked #105 of 1,054 Hotels in London
immenstaad
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“A beautifull old fashion Hotel”
5 of 5 stars Reviewed January 5, 2012

I visit with my Girlfriend in december the Landmark Hotel at London.The lovely winter garden
was decoredet with a big christmas tree.The food was good but it could severd a liitle bit
warmer.The staff was very friendly.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive_Office222, Manager at The Landmark London, responded to this review, January 17, 2012
Thank you for staying with us in December and we were delighted to read you enjoyed the impact from our 32ft Chrsitmas Tree displayed in the Winter Garden. I am sorry that you experienced the food not to be at the correct temperature and do hope we can welcome you back to experience the hotel once again.

with kind regards
Douglas Glen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Andernos-les-Bains, France
Top Contributor
99 reviews 99 reviews
71 hotel reviews
Reviews in 71 cities Reviews in 71 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 4, 2012

All the good reviews about this hotel and it's staff are well deserved. It is well located and makes for a very enjoyable stay. Marylebone tube & rail station is right on the doorstep, at the back of the hotel. Couldn’t be more convenient.

The extras on the side are a bit pricey: a cup of tea in the lovely winter garden costs a rather stagering £6,50, buffet breakfast is £25 and buffet plus full English is £29, but other breakfast options are also offered.

Our room overlooked the winter garden so was nice and quiet, albeit a little stuffy.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive_Office222, Manager at The Landmark London, responded to this review, January 17, 2012
We were very pleased to read your kind comments and delighted you found our location to be very convenient. It will be our pleasure to welcome you back in the very near future

with kind regards
Douglas Glen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 3, 2012

Stayed here on new years eve.
Without doubt the Landmark has the most professional, accommodating and cheerful staff of all the hotels we have stayed in......truly exceptional and an example to other establishments.
Clealry managed by people who know exactly how to deliver customer service.
Our spacious room was beautifully furnished, quiet and newly decorated. Exceptionally comfortable bed and immaculate marble bathroom with powerful shower. Breakfast provides everything you could possibly want.
The hotel is located close to all of the popular tourist attractions and the Thames Embankment is easily walkable (at least it was for us!). Parking is limited but we managed to get a space in the hotel underground car park. However, there is a multi-storey car park about 100 metres away. The underground is literally opposite the hotel at the rear, along with a taxi rank and a few small cafes. No hesitation in recommending !

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive_Office222, Manager at The Landmark London, responded to this review, January 17, 2012
Thank you very much for taking the time to share your feedback and your comments regarding our staff are very much appreciated. We were delighted to read that you had a very enjoyable stay and we look forward to welcoming you back in the very near future.

with kind regards
Douglas Glen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2012

After having read many reviews of diffrent 5 star hotels in central London, to pick the best as a surprise, and to my surprise found out that even VERY expensive hotels such as "the savoy, the claridges, the ritz or the dorchester..." did not get as many possitive reviews as the Landmark hotel, never mind that they charge nearly 100% more in room rate and offer rooms just about half the size, I went with it and booked 2 deluxe rooms for my parents and I over Christmas.

I live in London, yet wanted this extra bit of luxury and wow...

The landmark is one of the last hotels form the golden days, loads of marble and thick carpets, coloured glass wondows, huge staircase... VERY English and a great way to either impress guests coming from another country or for tourists to explore the real English luxury.

My parents and I were impressed from the moment we arrived, ok there was nobody there 2 meet and greet and open the door, rather unusual for a 5 star hotel, but once we had taken out cases inside the service was great, fast check in, given rooms as i had asked for.

My parents stayed on the 5th floor, in room 553 a deluxe room in the corner with great viwes across the winter garden and ok there was a piano a few floor further down but it is not very loud for the matter of fact you really have to listen hard to hear it! and ok you can see into the rooms on the other side of the building but really no big deal, and if it is to much for some then use the curtains or book a room with street view!

I stayed on 4th floor in room 432 with views of the train station, and yes it was peaceful!

Both rooms were HUGE, and when i say huge i mean HUGE, clean and the rooms looked as good as new, next was the massive bathrooms, white marble, walk in shower and nice bath, seperat toilet and a wardrobe so big one could sleep in it!

The beds were GREAT, slept like a baby! and the rooms were great for hanging out in the evening, big sofa and an armchair!

Only thing that could have been nicer in the bathroom would have been there soap and shampoo products, ok they use "the white company" but really... for a 4 star hotel fine but for a 5 star I would expect something like Floris or Molton Brown, but hey I guess I will just bring my own next time.

The dressing gowns and slippers were a nice touch.

And let me just say that the issue with small TV's are long gone, as they now offer huge flat screens that even I can not fault.

Several people talk about dark rooms, open the curtains!!!

Was going to have dinner at the "222 restaurant" but it is closed on a Sunday, so went for dinner in Edgware Road at "Maroush Gardens" very nice food and great service, very busy so book a table.

Did not get to use the Pool and spar which I had looked forward to as it was closed on a bank holiday, but hey thats for next time!

Several people say that food at the hotel is expensive... Ok it is not cheap, hence why we did not go for the Christmas menu as it was something like £120 per person, mayube also a reason why the restaurant was not very busy.

Breaksfast... was going for the buffet, but it was not as grand as I would have expected from a 5 star hotel, it was ok but we all 3 went for breakfast menu options with which we were VERY happy. But what I wanted to say is, if people dont like the prices in a 5 star hotel, eat out or stay at a cheaper hotel.

I called for room service several times, not for food but for services and I was very impressed with the speed and frindly service, never once did i pass a member of staff who didnt great me, many hotels could learn from this! Turn down service is a nice 5 star touch!

A tip, I booked the room via lastminute.com and saved a lot of money, luxury for less!

If you are looking for luxury at a ok price, great location only a few tube stops from oxford and piccadilly circus, and like some of the biggest hotel rooms in London, the you got to stay here!

I would like to thank the team at the Landmark hotel form making my christmas such a special one and for looking after us so well!

Room Tip: Higher floors takes you away from the noise. try to get a room away form the lifts as we did as they...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 2, 2012

I stayed here with for boyfriend for 2 nights in November. When you walk into the hotel it's hard not to be taken aback by how stunning it is. The tall atrium and great halls with huge log fires are breathtaking. You feel like you are in a country hotel, then a Parisian square not central London! The service was brilliant, we checked in and complimentry bottle of champagne arrived to our room within minutes.Although part of a package we booked it was a nice touch to have it delivered to the room without having to ask for it.We ordered breakfast to our room and the card from the room door was mislaid. After we rang down they got onto it straight away and we had our breakfast order within minutes. That is quite extroadinary for a large hotel to give consistent good customer service.

The food is lovely, dear, but you are in central London after all. We stayed in executive room and it was very spacious with a huge bathroom. The view over the Atrium lets lots of light into the room and the quiet buzz coming from the restaurant below is unique and comforting.
This is a bit of luxury in the city and you do pay for it, but I think compared to what other hotels offer for the same price it offers better value for money.

Room Tip: Get an executive with view over the restaurant if you can stretch to it
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgend, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2012

This was the best hotel we have stayed at in London for both convenience, room size and service. The checkin was excellent, room size very large with enormous comfortable bed. Beautiful white linen toiletries included. They have the most fantastic dining area that makes you feel you are in the med! Also lovely little private areas for coffee or tea.We booked this hotel through the mystery deal so had fantastic value for money as it was room only, but it cost us a third of what the normal rate would be. This is fine in this location as you have massive choice of excellent eating places within 2min walk. However, if you want to eat in the Hotel that is choice open to you. Our only criticism is that they do not offer tea and coffee facility unless you upgrade to a suite at £150 per night which would indeed be very expensive cup of tea. However, this is minor when put against everything else they offer. I would take a travel kettle with me next time and problem solved. We would recommend Giraffe for breakfast, 10 min walk and excellent value for money with faultless service.Pizza express is almost across the rd and we had very good food, again with excellent service. We would not, however, try the Cafe Rouge in James st again, service poor, and food only ok, although it was bank holiday and maybe we cought them at bad moment. They did knock 20% off our bill, but wouldn't return. Back to the hotel, three days here and we feel we have been away for a week. We will def return, soon I hope!

Room Tip: We had room on 4th floor, was great no problem, but take travel kettle if you want a cup of tea in r...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2012

Spent 3 nights here in November. A lovely hotel, very clean, spacious rooms. Great location. First night went to theatre and on return to room the bed had been turned down which was nice and happened every night.
Staff here were all very friendly and polite and helpful.

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Landmark London

Address: 222 Marylebone Road, London NW1 6JQ, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in London
#51 Romantic Hotel in London
#80 Business Hotel in London
#89 Luxury Hotel in London
#109 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Landmark London 5*
Official Description (provided by the hotel):
The five star Landmark London is situated in fashionable Marylebone in the heart of London and combines classic British elegance and grandeur with deluxe facilities. Encompassing 300 of some of the largest guest rooms in London and three stunning bar and restaurants. The hotel also has a Spa and Health Club including a 15 metre swimming pool and gymnasium. The Landmark is the perfect venue from which to enjoy the sights and sounds of London. ... more   less 
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Also Known As:
The Landmark London Hotel London
The Landmark Hotel London
Landmark Hotel London
Landmark London
The Landmark London England

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