We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“charing cross hotel” 5 of 5 stars
Review of Amba Hotel Charing Cross

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Amba Hotel Charing Cross to your Saves list
Amba Hotel Charing Cross
4.0 of 5 Hotel   |   The Strand, London WC2N 5HX, England (Formerly Charing Cross Hotel) (Charing Cross / Trafalgar Square)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #40 of 1,066 Hotels in London
Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“charing cross hotel”
5 of 5 stars Reviewed May 6, 2013

we have just arrived home from a 3 day stay at the hotel, my husband is wheelchair bound but this did not deter the staff who were friendly helpfull and we could not off wished for better service from every one there, so good that we are planning to go again in aug and next may highly recommed for all the above and the location.

Room Tip: if you need a hotel thats friendly for wheelchairs then this is it , showers really good with plenty...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charing X, General Manager at Amba Hotel Charing Cross, responded to this review, May 10, 2013
Dear Guest,

I am thankful that the team at Charing Cross Hotel provided not just a good service but was genuinely attentive to your needs. Thank you for your wonderful feedback posted on Trip Advisor.

If there is one thing I can assure you, the Hotel will consistently provide the superb service you enjoyed on your recent visit.

Should you require assistance with a future booking, please do not hesitate to contact the Hotel directly at charingcross@guoman.co.uk

Kind Regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,819 reviews from our community

Traveler rating
    1,647
    818
    226
    83
    45
See reviews for
448
1,171
124
453
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (655)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 6, 2013 via mobile

We selected this hotel as it was 2 minutes away from a venue where we were going for a night out. The room was great (although one down side was we could hear every floor board creaking above us), all the staff were very friendly and the hotel was beautiful. Breakfast was delicious. Fantastic hotel.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charing X, General Manager at Amba Hotel Charing Cross, responded to this review, May 10, 2013
Dear Guest,

I am extremely pleased that you had a wonderful experience following a recent stay at Charing Cross Hotel.

Thank you for giving us your delightful review even if you were slightly inconvenienced by the floor board which I can assure you will be looked into.

I look forward to welcoming you back.

Kind Regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks u.k.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

After last visit where we had a noise issue we were invited back and made to feel very valued as a customer. Exceeded all expectations from the minute of arrival to departure. Gorgeous, very quiet room, warm friendly service and thank you so much for the lovely little touches like the fruit, card and wine. We will be back!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charing X, General Manager at Amba Hotel Charing Cross, responded to this review, May 10, 2013
Dear Guest,

Thank you for your wonderful comments posted on Trip Advisor about your recent experience at Charing Cross Hotel.

I am pleased that you enjoyed your stay and hope that you will contact the Hotel soon for your next visit.

Kind Regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntingdon, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2013

Just returned from a night stop in London, stayed at the Charing Cross. A wonderful traditional hotel with great service and a great central location. Staff very friendly, super breakfast and delightful afternoon tea, if a little expensive!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charing X, General Manager at Amba Hotel Charing Cross, responded to this review, May 10, 2013
Dear Guest,

I am pleased that you enjoyed your stay at Charing Cross Hotel and equally delighted that you appreciate the service received from the team.

Thank you for also acknowledging that you enjoyed the breakfast and our Afternoon Tea at
The Brasserie.

Please contact us directly should you need assistance for a future stay.

Kind Regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 5, 2013

This is our second stay at this hotel, and is our favourite in London so far! The location is fantastic, right above the underground station, a couple of minutes walk from Leicester And Trafalgar Square, and is surrounded by loads of useful shops for food etc, M&S, Sainsburys, McDonalds. We stayed in a junior suite which was lovely and spacious. The bed was one of the most comfortable I have slept in, the bathroom was large and very clean. The staff on reception were very friendly, the hotel itself was stunning inside, and the way it is lit up at night with tea lights on the grand winding staircase was magical! I would definitely recommend this hotel, we will be returning!

Room Tip: Upgrade to a junior suite or executive for that extra bit of space and luxury
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charing X, General Manager at Amba Hotel Charing Cross, responded to this review, May 10, 2013
Dear Guest,

Thank you for giving us such a delightful feedback and please do let us know when you are visiting again and we’ll ensure you’ll have another superb experience at Charing Cross Hotel!

Kind Regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 3, 2013

Excellent location - no doubt about that . Right next to Charing Cross station - lots of shops within station ( Boots; Marks & Spencer's food stop; bookshops etc). Lots of restaurants and shopping at your doorstep . Covent Garden within walking station . Close to theatres too.Next to the bridge that takes you across the river to embankment station- near London Eye etc. Great location for the leisure traveller . But the rooms - what a pity . Small and barely any daylight . Saving grace is the decent size of the bathroom and the quality of the duvet. I was stunned to be assigned a room with a tiny single bed - first time in all my years of business travel.
If you just need a bed to sleep in at a great location - this hotel is fine .
But if you expect the room to live up to its reputation with its charming lobby and restaurant - you'll be disappointed .


  • Stayed May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charing X, General Manager at Amba Hotel Charing Cross, responded to this review, May 10, 2013
Dear Guest,

Thank you for your feedback posted on Trip Advisor especially how you highlighted the very ideal location of Charing Cross Hotel.

I read with concern your comments about the room as the Hotel has refurbished 83 Executive Rooms to a high standard and has a robust maintenance programme throughout.

The Hotel values all guest feedback and I would appreciate it very much if you can discuss further your experience via email to: charingcross@guoman.co.uk. Kindly include the title of your review and date of your stay on your response.

I look forward to hearing from you.

Kind regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

This is a very nice hotel attached to the train and underground station at Charing Cross. From the very nice buffet breakfast, to the executive rooms that have everything someone traveling would need, Charing Cross hotel is first rate. The rooms were clean with well appointed decorations and the staff was more than willing to help with whatever I needed. It was a very short walk to the river and the bridge that crosses over to the London Eye. On the side of the hotel there was a street with pubs, small restaurants and shopping and was very lively in the evening. This hotel comes highly recommended and I would definitely come and stay there again.

Room Tip: I would suggest staying on the side of the hotel away from the busy street with the nightlife unless...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guoman_CharingX, General Manager at Amba Hotel Charing Cross, responded to this review, May 4, 2013
Dear Guest,

Thank you for posting on Trip Advisor your wonderful review of your recent stay at Charing Cross Hotel.

The Hotel’s central location is truly an advantage for guests who enjoy exploring the West End and Covent Garden areas.

I hope that on your return, you will sample some of the exciting dishes we have at The Brasserie.

I look forward to welcoming you back.

Kind Regards,
Glenn Hallam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Amba Hotel Charing Cross? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Amba Hotel Charing Cross

Address: The Strand, London WC2N 5HX, England (Formerly Charing Cross Hotel)
Phone Number:
Location: United Kingdom > England > London > Charing Cross / Trafalgar Square , Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Family Hotel in London
#32 Romantic Hotel in London
#34 Luxury Hotel in London
#59 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Amba Hotel Charing Cross 4*
Number of rooms: 239
Official Description (provided by the hotel):
Just steps from Trafalgar Square and Covent Garden, come and discover what a hotel stay should really be like at the New Amba Hotel Charing Cross, an oasis of calm housed within a beautiful, Grade II listed building. Every aspect of the hotel has been designed by our guests, including unlimited, fast, free Wi-Fi in all areas of the hotel, complimentary mini-bars and Nespresso™ machines in all rooms - all at no extra charge. Get more from your stay at the 4-star central London Amba Hotel Charing Cross ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Cheap Tickets, HotelTravel.com, Despegar.com, TripOnline SA, Priceline, Agoda and Booking.com so you can book your Amba Hotel Charing Cross reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charing Cross Hotel London
Charing Cross London
Thistle Charing Cross Hotel
Amba Hotel Charing Cross London, England

Owners: What's your side of the story?

If you own or manage Amba Hotel Charing Cross, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.