We checked in and the lobby was very lovely: bright, clean, new, sparkling. Then we went to our room and couldn't have seen a bigger contrast: old dark peeling wallpaper, dark wood, dark carpeting. Very old and tired. Hallways reminded me of the movie "The Shining." Could not get the a/c to work in one of the rooms. Staff rather unfriendly. Waited for 30 minutes upon check-out because the clerk messed up my bill and couldn't figure out how to fix it. Great location. Beautiful view of the Thames and the Tower Bridge. Rather pricey for what you get. Outside of hotel is hideous looking - all concrete and gray.
- Official Description (provided by the hotel):
- Large Contemporary Hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more less
- Reservation Options:
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- Also Known As:
- The Tower Hotel London
- The Tower London, England
- Hotel Thistle
- London The Tower