One thing for the start: I hadn't have such a fast check-in in a long time. Pretty good!
It's very well located (between Bank, Liverpool street and Monument) and has many nice English pubs around.

The rooms are clean and spacious but pretty old-fashioned - both the floors/walls as well as the furniture.

--> There are definitely nicer hotels, but you will survive it :-)

Stay here frequently on business in London. It is a decent place in the middle of the city.

Comfortable beds and efficient rooms with a great price quality ratio for London City - would not recommend for tourist travel given location but for b travel its great.

I stayed here for 4 days in January. I had one of more inexpensive rooms - club class - and the bed was comfy and fixtures and fittings OK but the bathroom only had a shower and the washbasin and shower cubicle was old and a bit worn. The bath towels were very small and thin - it was difficult to dry yourself on them. The restaurant was painted black and very dark and noisy and very shadowy and full of groups of men at the bar and not welcoming to a women alone who wants a quiet meal. I looked for other eating places near by but sadly all were based on pubs and I couldn't find anywhere other than a pizza express to eat - ok but not for four nights in a row. The breakfast didn't have a large selection and they don't have a toaster - your toast is cooked on a steak grill - it doesn't work and the selection of pastries and yogurts is poor. All in all a disappointment although the free extras are good but they don't make up for a poor stay.

Stayed for only one night. It is a decent hotel, well located and it has the essentials: fridge, microwave, free wifi, etc, The rooms are cozy and clean, but the bathrooms could be bigger and better standards. It is good for a very short business stay, but nothing more.