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“Hotel Updated” 5 of 5 stars
Review of Astor Court Hotel

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Astor Court Hotel
3.0 of 5 Hotel   |   20 Hallam Street, London W1N 5LF, England   |  
Hotel amenities
Ranked #635 of 1,066 Hotels in London
Comber, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Hotel Updated”
5 of 5 stars Reviewed September 21, 2013

Return visit to this hotel
Staff were very attentive and friendly
Room was very nice and well priced for location at the top of regent Street
Tip don't take the long way round cut through the BBC courtyard to Hallam Street

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Bath, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 5, 2013

This was a functional hotel in a good location, but with very little frills and an undercurrent of datedness. I was allocated a ground floor room, which was spacious but very dated in its decor, and with what seems to be the obligatory chipped bath and blackness between the shower tiles despite the "heavily discounted" £126 price tag. The floor was incredibly squeeky when walked on- due to what seemed to be the construction rather than the floor-covering . The most interesting taste of real london was that what was presumably one of the tube lines seems to run directly beneath the hotel at a depth that means that every train can be heard or felt. My advice would be to enjoy the solutude between midnight and 5-ish, as there wont be much peace outside of that.

Room Tip: Avoid the ground floor rooms unless you are a train enthusiast.
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles, California
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 10, 2013

My wife and I like to travel, and we go normally to a big US or international brand hotel. During our trip to London this summer, our daughter joined us for three days after she finished her study abroad program at LSE. Unlike in USA, there were only few choices we had that can accommodate for three people in a room in London. Astor was one of them. We liked its location: it is just behind the BBC office, in a quiet neighborhood. The look of the building on the picture gave us an impression of typical London townhouses; and we thought it might give us a new experience in London other than staying in a 4-5 stars brand hotel. Actually it did, but the experience was mostly negative.
At first, when we checked in, it was a hot day in July, much too hot for a Californian. Getting into the room, we discovered that the hotel does not have air conditioning. The room temperature was 5-10 degree higher than that of outside and there was no fan or anything that could help to cool room temperature down. By-the-way, I didn't give the low rating because of the AC. It was my fault that we didn't check if this hotel has AC, we never thought about the possibility of a hotel without AC.
Secondly, the room is small, with one additional folding-roll-away bed in the room; we needed to zigzag in the room to reach to our bed. On the queen-size bed, I can feel the springs under my back; the bed quality was certainly not matching to any hotel beds we had slept before. We travel light, each of us has a 24” rolling suitcase, even though, and there was no place in the room or in the closest for our luggage.
The iron board is not in each room. There is one in the basement next to the staircases for all hotel guests, so you iron your shirt while the passersby looking at you.
If this is how Londoners live, I think I had the experience of it for three-days. Well, it was interesting.
I give the hotel a low rating because of the luggage room. There is one for travelers to use after their check-out, which is good. However, it is not supervised and not locked. Basically it is just a room for anyone to leave their luggage at their own risk. I believe the hotel can do better. It requires a minimum effort to have a log, a set of tags, and to install a locker for that room. Those small things would give travelers like us peace of mind while we continue to visit London before heading to a next city or to go home.

Room Tip: It is a long walk to reach to the closest Tube station (about 10 min.). There is a taxi station on P...
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 4, 2013 via mobile

Would not stay here again the bathroom was rough the bath had hardly any enamel left on it everything was cramed into the room I've stayed in better places in kattmando do you self a favour and go elsewhere

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 14, 2013

Location is great. But the hotel is very tired and think the £150 we paid for the night was well over what it was worth. Was not at all impressed by being woken up at 6 am with a dreadful 'thwumping' sound pervading our senses every few minutes. Felt and sounded like someone had placed 15 speakers set to the loudest deepest base drumbeat possible outside our door. Horribly invasive. Turned out it was the underground running below the hotel. Despite being very dated the room and was of a good size and mattress was comfortable. Shower in bath was hot.

Would definitely not go back and would not be able to recommend it.

Room Tip: The noise from the underground had no favorites when it came to rooms.
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Top Contributor
70 reviews 70 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed July 5, 2013

Right, let's get the positives out of the way: (i) the location is great, five minutes from Oxford Circus and right next to the BBC; (ii) the mattress - considering what I'll go on to say about the negative points - was reasonably comfortable (although we both felt the need to drink a great deal to help overcome the general awfulness of the hotel, so my opinion on that may be somewhat skewed). Onto the negatives. The room, although large, was easily the most grimy, miserable, out of date room I have ever stayed in (it definitely had a bit of a Trainspotting vibe about it). I suspect it may have seen its heyday in the 1960s and has not been done up since. The bathroom in particular was utterly disgusting (the stains in the bath were a sight to behold). Think grime, cracks and peeling paint and you'll get the picture. Adding to the experience - and I accept there isn't much the hotel could do about this - was the fact that it seems to be directly above the tube (possibly the Central Line), meaning that every five minutes or so it feels like the hotel is going to come crashing down around your ears, which makes getting a solid sleep almost impossible. In the morning we complained to the staff about the room and were met with total indifference. Nor is it particularly cheap - we paid about £100 for one night - and I can't help but feel we could have got a lot more for our money if we had gone elsewhere. Thankfully, as I said, we were only there for one night, had we been booked in for a longer stay, we would have had to switch to another hotel. In sum, if this were the last available hotel in London, I would suggest you find a comfortable park bench to sleep on instead. It's rotten.

Room Tip: Avoid room 5 - you're right next to the luggage storage and will be disturbed in the morning by...
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Top Contributor
75 reviews 75 reviews
44 hotel reviews
Reviews in 46 cities Reviews in 46 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 30, 2013

Great hotel right smack next to Oxford Circus and across from "The BBC". How cool is that? Lots of good food nearby. Pretty a manger is THE place to get great food at a reasonable price. Only negative was the wifi or lack thereof. They wanted a small fortune for basic wifi service. Other than that this hotel was neat, clean, very conveniently located with easy access to public transportation. Highly recommend it for families. We had three beds in room 24 and worked well for me, my son and my daughter. Breakfast was terrific.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astor Court Hotel

Address: 20 Hallam Street, London W1N 5LF, England
Location: United Kingdom > England > London
Amenities:
Free Breakfast Shuttle Bus service
Hotel Style:
Ranked #635 of 1,066 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Astor Court Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
The newly refurbished Town House Astor Court Hotel features 45 well-appointed, spacious bedrooms,suites & apartments, each thoughtfully and comfortably equipped and well decorated. We offer complimentary tea/coffee making facility in the room and rate included. Local tax VAT and continental breakfast buffet style help yourself. Affordable hotel in central London . ... more   less 
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Also Known As:
Astor Court London
Hotel Astor Court
Astor Court Hotel London, England

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