the hilton at paddington/edgeware road is a monster! huge hotel, sadly very dark inside, and the rooms were small, with minute bathrooms. staff were as one would expect in such a location. very conveniently situated for the north west of london. breakfast was excellent

This is a very large Hilton in terms of room numbers, located within walking distnace of Marylebone Station but a good mile or two out from the centre of London. I stayed for just one night whilst attending a function in nearby Park Lane. For that reason I didn't get to use or look at many of the facilities.

The reception area is large and reasonably impressive. The rooms were very much standard Hilton fare - far from huge but a good enough size. Drab 'view' out on to a concrete wall. The bathroom was nice and clean and the room didn't look too dated. Nice big modern flat screen TV.

An excellent breakfast buffet made for a good start to the following day.

All in all, a brief stay but this hotel did not disappoint me in any way. Don't even think about paying the rack rates, though!

Our family of four stayed at the Hilton Metropole, just off Edgeware Road. The location couldn't be better, superbly situated and close to all amenities. The hotel itself is Hilton standard, with great tolietries in each room and tea and coffee making facitlies together with lots of biscuits. We extended our checkout time and have fresh tea cups and biscuits arranged at no extra cost.
The hotel is very busy and the breakfast (included in our deal), was great. One tip is that as the hotel is very big, everyone goes to the same breakfast buffet room. There is another one, huge in size on the -B2 floor. Just head down, there were no queues and we had breakfast in style. Delicious English breakfast and all the regular good quality buffet breakfast menus which cater for all. We didn't try the in-house retaurants or room service as we opted to get take-aways from Edgeware Road, most notably, the excellent Lebanese and Arab fare.
Service upong arrival was good (we are Hilton Honor members so used that privileged desk), and any request was immediately followed up. A very speedy and professional service.
All in all, a great value for stay in expensive London, super for couples and families alike.

Always concerned when booking into a large hotel through an internet site. However from the warm welcome from the doorman through to checking in it was all as smooth as could wish.
We asked for an upper floor and had a room on the 10th.
The room was very adequate in every way, clean though may be a little worn, however that may be being a little unfair.
The breakfast was good with plenty of choice. There was, in the two mornings we eat there, a very small wait to be taken to the table. In the busy period there were enough food stations to ensure waiting was almost no existent.
The staff were well trained in that they would eyeball you and ensure you were served pleasantly and effeciently.
We had a drink of tea/coffee in the bar about 10:00 one night and again well served. It was expensive, however this is a major hotel in a major city and if we were worried over the cost we could have made a drink in the room.
Would we stay there again - definitely yes. The staff are well trained and motivated and it is clearly a well managed hotel. We did not have any problems though we are sure if we had it would have been sorted to our satisfaction.