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“Pleasant Stay” 4 of 5 stars
Review of Thistle Marble Arch

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Thistle Marble Arch
4.0 of 5 Hotel   |   Bryanston Street, London W1H 7EH, England (Marylebone)   |  
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Ranked #319 of 1,063 Hotels in London
Dublin, Ireland
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed 2 days ago NEW

Myself and my husband stayed here last week at the Thistle Marble Arch. The check in was quick and efficient, the room was spacious, clean and recently renovated.
The breakfast was a real let down for me, personally, because I am a coeliac and this hotel does not cater for us ! not a gluten free piece of bread to be found here. My husband was happy enough with his breakfast choices, but surely in this day and age, a hotel with its fine reputation could cater for this.
Check out was quick and efficient as well. The location is a good base for getting around London on the various transport options.

Room Tip: Ask for a quiet room
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  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,688 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (636)
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English first
Lowestoft, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Once exiting marble arch Tube station the hotel is literally 2 minutes away. myself and my wife stayed for one night on 21st March. Once arrived at check in your were not left standing around waiting for the check in, as staff were quick and efficient to check you in.
our room was on the 7th Floor and we were not disappointed as it was clean and very modern and a nice warm feeling to a hotel room. The next Morning we went for breakfast and a lady took us to our seats which i could not stop admiring her as she was excellent at her role of providing seating for guests, clearing the tables etc etc what a credit to your hotel to have some one run the breakfast shift like a military operation.. sorry i did not get her name. on leaving breakfast we just asked if there is any possible chance of a late check out and the very helpful Luiza sorted this for us in about 2 minutes.. Again a credit to the hotel staff. Also Alberto at breakfast always has a smile on his face which means he enjoy his work. I will be booking this hotel next time i visit london with my Daughters in the summer. Perfect

Room Tip: Great Location
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luxembourg City, Luxembourg
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Convenient, next to Marble Arch tube, Oxford street, recently refurbished to high standards, excellent staff and breakfasts. Got a good price deal too so hope they can maintain that. A few more directions to find room/lifts would be advised, its huge.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the second Thistle hotel I've stayed in recently and felt the need to write my first review on Trip Advisor - as again I have had a first class experience on a par with many 5* hotels. From a welcoming glass of champagne and canapé provided on arrival at reception; a very comfortable bed; powerful shower; excellent customer service; free flowing drinks (including champagne) and snacks in the exec lounge (we also had a lovely relaxed breakfast in there) this hotel had everything we needed for a girls' weekend short break - topped with the superb location for shopping and sightseeing. I can't recommend it enough.

Stayed March 2015, traveled with friends
Was this review helpful? Yes 3
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London, United Kingdom
Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
743 helpful votes 743 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay in this Hotel every year to visit Hyde Park and am never disappointed, if the hotel does get anything wrong they rectify the problem quickly and professionally.
I stayed in a newly refurbished room which was very bright and well appointed.
All the staff are polite professional and credit to the Thistle brand.

I have reviewed this hotel before and again have to thank the Hotel General Manager for doing a great and consistent job as his or her team is a reflection of their expertise in Hotel Management.

Room Tip: It's all good *****
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent service and value when we visited today . Restaurant was spotless and had a great atmosphere . Staff attentive and re filled everything without asking would highly recommend it . Booked on groupon so was very good value for money

Stayed March 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lostwithiel, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a fantastic afternoon tea. Nice sandwiches, lovely cakes washed down with the best cup of tea I've had in London yet. Prosecco topped it off very nicely thank you. Looked after by Urmilla and Steven - great service thanks. Nothing too much trouble. Xxxx

Stayed March 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thistle Marble Arch

Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#211 Luxury Hotel in London
#213 Business Hotel in London
#274 Family Hotel in London
#288 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Thistle Marble Arch 4*
Number of rooms: 692
Official Description (provided by the hotel):
Thistle Marble Arch hotel, located just off Oxford Street, takes its name from one of London’s best-known landmarks. Originally built on the Mall as a new gateway to Buckingham Palace, the Arch remains an exclusive thoroughfare as only members of the royal family and the King's Troop, Royal Horse Artillery, are allowed to pass through it.As the name implies, the Arch is made from Italian white Carrara marble, a favourite material of the Art Deco movement in the 1920s and 30s, when Thistle Marble Arch was built. Today, the hotel is one of the few genuine Art Deco buildings left in London.It is also one of the few larger Oxford Street hotels with 692 bedrooms, including 281 deluxe and executive rooms and Suites. We also have our own Just Gym workout facilities on-site, an alternative to a brisk stroll around nearby Hyde Park. ... more   less 
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Also Known As:
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Thistle Marble Arch Hotel London

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