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“Fantastic” 5 of 5 stars
Review of The Royal Horseguards

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The Royal Horseguards
5.0 of 5 Hotel   |   2 Whitehall Court, London SW1A 2EJ, England (Mayfair / St James's / Piccadilly / Green Park )   |  
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Ranked #77 of 1,066 Hotels in London
Dublin
1 review
1 helpful vote 1 helpful vote
“Fantastic”
5 of 5 stars Reviewed December 17, 2008

Wanted a good location with good service for a romantic weekend. Got it all at the Horseguards. Fantastic location, 5 mins walk from Leicester square and onto the nightlife but nice and quiet when you get back. Absolutely stunning view over the river, looking straight out onto the Eye. Room is not huge but very well appointed, got the king size bed and it was oh so comfortable. Staff very pleasant and attentive. Bit of building work going on at the entrance but nothing to worry about noise wise. You get what you pay for but having said that it wasnt too expensive.

  • Liked — Location and view
  • Disliked — nothing
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,535 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eindhoven
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2008

What a fantastic place to stay. Everything was perfect. The room, facilities, frienly staff. Breakfast was not more than what you could expect, but everything you need was there. Best place in town, best quality I have ever seen in England. We had room 545 (King room with river view), I do think this might be the best in the hotel, but all rooms appear to have the highest standard around. I'll be there again.

  • Liked — The room, the location & building
  • Disliked — leaving
  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2008

Excellent service throughout, ideal central location, good links for all transport, and site seeing attractions. Hotel Staff professional, and strive to meet your every needs.

  • Liked — Renovation to high standards
  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2008

This hotel has recently been renovated and you can see the excellent quality finish..they have thought of everything! I upgraded to an Executive Royal room which has more space and extra seating area and views over the London eye which was a nice treat. Beds were very comfy and luxurious..from the TV in the bathtub and i-pod docking station with surround sound, to having a decent hairdryer, the room was just superb. Last time I was here in April, prior to the refurbishment and wow what a difference. I get a comfortable feel in this hotel, the staff are very warm and friendly and good presence of managers around the hotel lobby and restaurant areas. As I am a smoker, loved the outside terrace, enjoyed a glass of wine by the outdoor heaters.
Perfect for the business traveller and woman traveller, as the hotel is located one road behind Charing cross and the Strand and Trafalgar Square, it is away from all the road and street noise and very peaceful.
Only 10 minutes from Blackfriars and much less expensive than other luxury comparible hotels in that area.

  • Liked — Traditional English ambiance and latest technology in the room
  • Disliked — nothing
  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.K.
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 30, 2008

Two night stay over a weekend. Location is superb, very close to the tube. It a short walk to some decent pubs and resturants. 10 mins. walk from the Strand and another 5 or 10 mins. to Covent Garden with everything that has to offer. Easy walking along to the Houses of Parliament and across the river from the London Eye. Really can't praise its location enough.
Our room a basic deluxe room had no view but it was very nice. Well furnished, everything you could want, excellent flat screen T.V. built into a unit which also had a docking station for an i-pod. The bathroom also had a t.V. built into the wall over the bath. First time I have seen that. First time I have had a shower whilst watching the T.V.
This really is anice hotel and will look to return some time if the price is right.
AuroraUK

  • Liked — The room and its location
  • Disliked — Nothing
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2008

Great hotel.

We stayed for 7 days with everything perfect. Our friends recommended this hotel to us. The hotel is in the business district so don't expect much night life. However, pubs & the tube are all close by.

The all of the staff were professional & courteous except for 2 persons. These two exceptions are not deal breakers in any way as I would definately return.

They are:
(1) the evening bartender - OK but you don't get a warm, fuzzy feeling from him.
(2) the morning breakfast woman-too loud. The majority were reserved, quiet & quick to respond.

If you get confused trying to research the perfect London hotel, stop right here, choose the Royal Horseguards and enjoy.

  • Liked — English charm
  • Disliked — No night life
  • Stayed October 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 27, 2008

We stayed at the Royal Horseguards for two nights, after booking a last minute executive room through rates to go for 160 pounds a night. The stay was great, the only negative thing happened on our arrival when the receptionist claimed that we had to pay twice the amount. We talked to the relationship manager (a very nice lady) and she promised to take care of it the next day in the morning (as we arrived quite late and she couldn’t call anyone to verify our booking), so we just checked-in. The next day, she called us in the morning to inform us that our booking information was correct, as opposed to theirs. What had happened was that somebody who takes care of the bookings entered the total amount as the charge for one night.
As for the actual accommodation, the room was spotless, the same goes for the bathroom with a flat-screen TV above the bathtub, separate shower and heated floor, all seemed brand new. When we got to our room, we found a tray of chocolate-dipped strawberries to welcome us, what a nice detail! The room was large enough with intimate lighting and facing a calm street, very quiet. A chambermaid knocked on the door shortly after our arrival to give us an evening newspaper and some mint chocolates and to ask us whether we wanted our bed turned down – we were a bit surprised by that as we had never even heard of such a service – but no, we did without.
Breakfast was nice full English but given the high expectations one may have after having seen one of their rooms it was not 5*, probably not worth paying if not included in the price, though this seems to be true for quite a few of the hotels in London. Overall though, a very enjoyable experience!

  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#48 Romantic Hotel in London
#63 Luxury Hotel in London
#71 Business Hotel in London
#79 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Official Description (provided by the hotel):
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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