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The Royal Horseguards: Traveler Reviews

5.0 of 5
2 Whitehall Court, London SW1A 2EJ, England
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Ranked #69 of 1,081 hotels in London
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1,479 reviews from our community

Traveler rating
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Families
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Couples
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
96 helpful votes 96 helpful votes
“Ticks all the boxes but room was cold”
4 of 5 stars Reviewed January 24, 2013

Our second stay here was very good on the whole. The Horseguards' location can't be beat. Our delux double on the 6th floor had a great view from St Pauls to the London Eye: in the winter when there are no leaves on the trees it was fine, but maybe ask for floor 7 and upwards at other times. We were there during a cold snap and found it cold in the night - even my husband who's usually like and oven! Duvets are thin and there are no spare blankets in the wardrobe as you'd expect, so you need to ask for extra bedding before you retire for the night.

Room Tip: ask for riverside floor 7 and upwards
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review
January 25, 2013
I am sorry we did not tick the hot box during your last stay. I was disappointed to read that you found the room cold at night, and I hope Housekeeping were able sort out the bedding to ensure you still slept well. We always have extra heaters available, as some of our guests that come from warmer climates always find London cold. When you come back for your 3rd visit, we will be happy to place on in your room for you.

We look forward to becoming you back again.

Kind regards,

Bechir Messaoud
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Royally Treated at the Royal Horseguards”
5 of 5 stars Reviewed January 23, 2013

My husband and I stayed at this hotel several years ago for 1 week approx Nov/Dec 7 years ago and can't say enough wonderful things about it. Wonderful service, great room, helpful courteous staff, and the location is the best! Came back to London a few years later with my daughter stayed at different hotel, different location...big mistake!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HotelLondon, Manager at The Royal Horseguards, responded to this review
January 25, 2013
I am pleased we did not disappoint on your return visit. Just make sure it is not 7 years before your return again! We will make sure we still have the same wonderful staff, service, rooms and location next time you are back.

Kind regards,

Bechir Messaoud
Operations Manager
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Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Fantastic location”
5 of 5 stars Reviewed January 23, 2013

We managed to find a good deal that made this hotel within our budget. The hotel is full of character, the rooms clean and a good size for central London but it was the location down a quiet back street but 2 minutes from the Thames and a few minutes walk into the hubbub of London that made this hotel so special.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HotelLondon, Manager at The Royal Horseguards, responded to this review
January 25, 2013
Our fantastic location is hard to imagine until you experience it. It is just sooooo convenient for all the major sights and events in London. And the best bit of all, is that it is sooo quiet a night, so a good nights sleep is always on the cards!.

Keep a look out for our next room offer!

Kind regards,

Bechir Messaoud
Operations Manager
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FFM
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
“The tradition is alive - but for a high prive”
4 of 5 stars Reviewed January 23, 2013

Very splendid hotel. The rooms are a nice mix of traditional furniture with modern elements, tv, ipod music port, free wifi in the whole hotel. The gym is pretty small. Breakfast tasty. The reception desk is multilingual

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review
February 9, 2013
Thanks for your review. It is great to hear that you had an agreeable stay with us and enjoyed our unique mixture of new and traditional. We hope to see you back again, the next time you are in London.

Kind regards,

Bechir Messaoud
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FFM
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
“The tradition lives”
4 of 5 stars Reviewed January 23, 2013

Very splendid house. Not cheap. I had a small deluxe room, see pics. Mix of old style and modern technical equipment fits. Gym ok. Free wifi in the whole hotel. In my package breakfast was included. Multi-lingual reception.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Royal Horseguards

Also Known As:
The Royal Horseguards Hotel London
The Royal Horseguards Hotel
Royal Horseguards Hotel
Royal Horseguards London
Royal Horseguards
The Royal Horseguards London, England
Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#49 Family Hotels in London
#50 Romantic Hotels in London
#54 Luxury Hotels in London
#85 Business Hotels in London
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Hotel in historic Victorian building converted to Hotel in 1972. ... more   less 
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