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“Royally Treated at the Royal Horseguards” 5 of 5 stars
Review of The Royal Horseguards

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The Royal Horseguards
5.0 of 5 Hotel   |   2 Whitehall Court, London SW1A 2EJ, England (Mayfair / St James's / Piccadilly / Green Park )   |  
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Ranked #69 of 1,073 hotels in London
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
“Royally Treated at the Royal Horseguards”
5 of 5 stars Reviewed January 23, 2013

My husband and I stayed at this hotel several years ago for 1 week approx Nov/Dec 7 years ago and can't say enough wonderful things about it. Wonderful service, great room, helpful courteous staff, and the location is the best! Came back to London a few years later with my daughter stayed at different hotel, different location...big mistake!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review, January 25, 2013
I am pleased we did not disappoint on your return visit. Just make sure it is not 7 years before your return again! We will make sure we still have the same wonderful staff, service, rooms and location next time you are back.

Kind regards,

Bechir Messaoud
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 23, 2013

We managed to find a good deal that made this hotel within our budget. The hotel is full of character, the rooms clean and a good size for central London but it was the location down a quiet back street but 2 minutes from the Thames and a few minutes walk into the hubbub of London that made this hotel so special.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review, January 25, 2013
Our fantastic location is hard to imagine until you experience it. It is just sooooo convenient for all the major sights and events in London. And the best bit of all, is that it is sooo quiet a night, so a good nights sleep is always on the cards!.

Keep a look out for our next room offer!

Kind regards,

Bechir Messaoud
Operations Manager
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FFM
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very splendid hotel. The rooms are a nice mix of traditional furniture with modern elements, tv, ipod music port, free wifi in the whole hotel. The gym is pretty small. Breakfast tasty. The reception desk is multilingual

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review, February 9, 2013
Thanks for your review. It is great to hear that you had an agreeable stay with us and enjoyed our unique mixture of new and traditional. We hope to see you back again, the next time you are in London.

Kind regards,

Bechir Messaoud
Operations Manager
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FFM
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very splendid house. Not cheap. I had a small deluxe room, see pics. Mix of old style and modern technical equipment fits. Gym ok. Free wifi in the whole hotel. In my package breakfast was included. Multi-lingual reception.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2013

2 beds in the room small but adequate room. Bath also on the small size, but typical for European hotels. A fine place to rest your head at night. Convenient location to London Eye, Embarkment Tube stop, Abby, shopping and sites.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review, January 25, 2013
I am pleased your stay met your main requirements. I am sorry you found the room a little small, but as I am sure you understand we are restricted by the history of the building.

We hope it will not put you off from staying with us again.

Kind regards,

Bechir Messaoud
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lincolnshire, england
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

My husband and I stayed for one night in October to attend a dinner dance. All staff we came into contact with were very polite, helpful and attentive. The bedroom was very nice, with lovely touches such as the iPod docking station and underfloor heating. The bed itself was extremely comfortable. The hotel is situated close to underground links to all central London attractions, and is close to the river Thames for nice walks. All in all a lovely hotel, a great concierge service and I wouldn't hesitate to recommend and stay again. I know there are cheaper hotels, but this is worth the extra.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review, January 25, 2013
We treasure your recommendation!

I am so pleased you enjoyed your stay, in particular the service you received from the team. They work so hard to ensure every aspect of a guests stay is memorable of all the right reasons!!!

We receive some lovely comments about our rooms, especially how comfortable the beds are. I am pleased you agree.

We hope to see you soon.

Bechir Messaoud
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Desert, California, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed here and attended theNewYears Day parade. The fireworks over the Thames was breathtaking and brought tears to my eyes. The view from the room was nothing to speak of but I spent all my time outside so I didn't care. The restaurant was wonderful and I loved the high tea. Love the location and will stay hear each time I return to London.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLondon, Manager at The Royal Horseguards, responded to this review, January 25, 2013
It’s wonderful to hear you will stay with us each time you return to London.

New Year is a very special time at The Horseguards, as it takes on a magical feel. Don’t worry the fireworks do that to me every year, and I have seen them 5 years in a row now!!!

We hope to see you again soon.

Kind regards,

Bechir Messaoud
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Romantic Hotel in London
#57 Business Hotel in London
#58 Luxury Hotel in London
#86 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Horseguards 5*
Official Description (provided by the hotel):
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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