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“good hotel” 4 of 5 stars
Review of Thistle Westminster

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Thistle Westminster
4.0 of 5 Hotel   |   49 Buckingham Palace Road, London SW1W 0QT, England (Westminster)   |  
Hotel amenities
Ranked #617 of 1,050 Hotels in London
Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“good hotel”
4 of 5 stars Reviewed May 16, 2014

friendly and helpful staff, good clean hotel, good location. walking distance to major attractions next door to buckingham palace. good quality morning breakfast and is located close to the train station

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Calgary, Canada
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 14, 2013

Got off the tube right after our overnight flight and found it instantly! Great location for wandering around- close to Buckingham Palace. Very comfortable room. Nice breakfast. Had a morning flight to Vienna from Heathrow and was a bit bummed that the front desk staff told us the tube wasn't running at that time and recommended we book a very expensive taxi, which was totally unnecessary as it was Sunday (the underground WAS running). Would stay again.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 15, 2012

Souless, soul destroying, solely a place to sleep and then leave. Did not get the deco, the building, the vibe. Good location if you want to visit the Queen a plus. But if so I guess you would have the cash to go more upmarket. If you need a bed this is a place if you want to live a little look elsewhere.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 12, 2012

The Thistle Westminster was a great hotel to stay in, large room with a nice view over London and super close to Buckingham Palace. Staff were very helpful, and we got a free drinks voucher since we stayed during the olympics! Highly recommended.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 16, 2012

Really liked this hotel, apart from check in. I tried to check in early (1 hour before check in time), but was rudely advised that it was not possible, so I gladly sat in reception reading a magazine to wait. The kind conscierge asked if I needed assistance and i advised I was waiting for my room and that I was happy to wait. He immediately spoke with reception and got me a room. Amazing!!
Full credit to the conscierge (Frank), most helpful on maps, information etc.
The hotel is very central, 5 minutes walk from the tube (if you come out on the right exit), near coffee shops, bars etc.Rooms are average size, could do with a bit of an update (especially the bathroom) but clean. pretty happy overall for a London hotel.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maynooth, Ireland
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 8, 2012

I stayed in this hotel for only one night and on arrival I found the staff on reception to be friendly and helpful.

The hotel itself is located on Buckingham Palace Road and it is about 5 minute walk from Victoria Underground Station (Gatwick Express, 30 min into Victoria) and also Victoria Coach Station it is easily within walking distance of Shopping, Pubs & Restaurants.

The room was clean and tidy it was a good sized room the Bathroom was clean and of good size with a good shower.

The bed was comfy and I slept well.

This hotels location is ideal for all the attractions Buckingham Place, The Mall, Westminster, London Eye and lots of other London sights.


Check in/out was straight forward and easy.

I would stay at this hotel again when in London due to the location.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 6, 2012

This hotel is very close to Victoria station (bus, train and tube) - so walk to Buckingham Place, The Mall, Westminster, London Eye and lots of other London sights.
Special mention to the concierges who booked a West End show for us and were very helpful - given we only had 24hrs in London.
Would stay here again.
Only thing to note was that, although our room was noted and labelled as non-smoking ... it did have a rather stale smell ... that sort of smell hotels use to cover up smoking rooms. Perhaps the room could do with some fresh air.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thistle Westminster

Address: 49 Buckingham Palace Road, London SW1W 0QT, England
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Best Value Hotel in London
#346 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Westminster 4*
Number of rooms: 134
Official Description (provided by the hotel):
Located a couple of minutes’ walk from Victoria Station with all the main underground links and a direct link to Gatwick Airport, Thistle Westminster is an ideal location for either business or leisure. We’re also a short stroll from Buckingham Palace, and a mere 15 minutes on foot to Westminster Abbey, Big Ben and the Houses of Parliament. ... more   less 
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Also Known As:
Thistle Westminster London, England
Thistle Westminster Hotel London

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