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“Great Hotel - Ideally Situated” 5 of 5 stars
Review of Henley House Hotel

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Henley House Hotel
4.0 of 5 Hotel   |   30 Barkston Gardens | Earl's Court, London SW5 0EN, England (Earls Court)   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #432 of 1,065 Hotels in London
Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Great Hotel - Ideally Situated”
5 of 5 stars Reviewed December 4, 2011

Stayed ay Henley House, with my son, for one night 2nd December 2011. Was a bit worried having spent a couple of nights in the Earls Court area at about the same time last year, that hotel was appalling. I need not have worried, this hotel, (Henley House) was the complete opposite to my experience last year. I wanted to be near to the Earls Court Arena to attend the Military Tattoo so was delighted to walk out of Earls Court station just across the road into Barkston Gardens and to the hotel. Received a most warm welcome at Reception and was shown to a very pleasant, clean and comfortable twin room. Beds were comfortable. Breakfast next morning was continental with an option for a cooked breakfast, I didn't have a cooked breakfast myself but what I saw served looked ok. The hotel is ideal for rail and underground links to all parts of sightseeing London and would be ideal for longer stays. I will most certainly use this hotel as a base for future visits to London

Room Tip: Mine was a basement room, I did not see any other rooms but based on my experience I would think tha...
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Cheltenham, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 21, 2011

I needed a room close to Earls Court as attending for a show. Read reviews on TripAdvisor and Booking.com which included descriptions such as "boutique hotel". On arrival, the receptionist was very friendly and helpful - and this was true of both days of my stay. But I couldnt have been more disappointed from there on in.

In common with the previous reviewer PeterOakTree who reviewed on 30th October, I also stayed in Room 34.

The room does have a double bed but there is not much room around it. The bathroom is small and suffered from a damaged sink (a fairly substantial spider web crack), a shower tray with chipped porcelain, towels with holes in and a sink so small that you couldn't actually fill the kettle in the room from it rendering the in-room tray completely useless.

Equally, there is a damp and mouldy patch above the window and a patch of peeling paper in the corner above the bed.

Although the staff did keep the room clean, the decor is dated and goves the room a dark worn feeling.

Finally, a small menu for breakfast offers either "beans and bacon" or eggs and toast as cooked options at £4.95. Having asked for scrambled egg on toast, I was provided with a single egg scrambled and placed straight onto a side plate. Otherwise, croissants, coffee, juice and cereal is available on a self-service basis.

Overall, the reception staff made the stay pleasant and the location is very convenient for Earls Court and locale. Free wifi in the room and faiirly competitive pricing just about made the stay bearable but this is a very disappointing hotel.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2011 via mobile

Really enjoyed my stay at Henley house booked a twin room which was large. Rooms could do with an update but was very clean and a comfortable place to stay. Perfect location the tube is 2 mins away and lots of nice places to eat again 2 mins from the hotel. Breakfast was basic but pleasant would really recommend staying here cheap and cheerful!!

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPH
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 12, 2011

We booked a twin room for 3 nights, with a request to overlook Barkston Gardens. Our room, although well worn, was nice and clean. It was tidy, with a flat-screen TV, and had a sweet little balcony facing the gardens. The reception was manned, from 07:45 to 11:30, with the front-door always locked. We were given a front-door key, but the receptionist generally buzzed us in - I had to sneak up to the door in order to open it myself, so as not to disturb them too much! The girls at reception were at all times pleasent and helpful. On a note of caution however, be prepared to put up with a certain amount of noise from neighbouring rooms, IF you have the misfortune to have inconsiderate people next door, as we did. Breakfast very basic. Lift small but worked.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 2, 2011

Now, this is a really good place to stay for a few nights in London. I booked in advance and was really pleased with my choice. Firstly, the hotel is handy yet in a quiet leafy square. The rooms are quiet and the breakfast good. the first night I was there there was an altercation at 3am but we worked out it was in the adjourning property. No such probems the next night. My room was small but adequate with a decent shower. i was on the top floor which meant it was basically quiet and I had a great view over London. the breakfast room was lovely and the whole artmosphere very quiet and soothi\ng. I will come back to this hotel as it was so close to central sights.

Room Tip: any will do as the hotel was in a quiet square
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  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2011

Stayed 7 nights in October 2011 (also stayed a few days last year) and really enjoyed coming home to my little single room. It is London, so the room was small but it was very, very clean, the bed was comfortable, shower a good fit even for a generous body like mine! They have the key to one of those private parks across the street. Although I meant to, I never found the time to go there. Breakfast is basic but more than adequate; with everyone else carrying iPads and iPhones I could access the computer the hotel offers guests (for a fee) anytime I wanted. Staff are very warm, friendly, helpful and welcoming. This is now my 'go to' hotel in London.

Room Tip: I like the rooms on the front of the hotel but you do hear people talking and walking in the evening...
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  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdare, Wales
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 30, 2011

Stayed two nights in October 2011. booked a double room and was given room 34. Requested a room with a view and was given a room overlooking the wooded private gardens in the square. Not a very big room with the the double bed against the wall. The bathroom complete with shower was very small. Definately could not swing a cat in there if I was in there. however room was clean and had all that was required. Breakfast was continental and ok.
Location was excellent with earls court tube station within 150m. Easy walk of about 15mins to Vand A and natural history museum.
Price for the room was ok for london. Very helpful reception staff.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Henley House Hotel

Address: 30 Barkston Gardens | Earl's Court, London SW5 0EN, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#273 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Henley House Hotel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Overlooking a picturesque residential garden square, Henley House is a unique boutique hotel located in the vibrant Royal Borough of Kensington and Chelsea in the heart of London. This beautiful traditional townhouse has been given a fresh new look and concept, offering a rich blend of modern decor and classical features. Our contemporary styled air conditioned rooms have been designed with the utmost care and attention to detail. High quality fixtures and fittings ensure comfort and elegance, whilst LED and fibre optic lighting create a romantic and calming ambiance. Our vision of interior design is modern minimalist.We stand for luxurious accommodation at exceptional value and offer a level of personal comfort, friendly service and charm that only a small hotel can. All of our rates include a continental breakfast buffet, high-speed Internet and Wi-Fi throughout the hotel. Our specially designed workstation, which includes a custom made desk with a built in audio and video connectivity panel, enables you to access the Internet and synchronise any portable device with the in-room Smart TV. The Samsung Smart High Definition TV comes with free facilities including a full web browsing option, perfect for if you are travelling without your personal laptop. And of course, all of our rooms are air conditioned/climate controlled and can be adjusted to your personal comfort level through the in-room control panel. ... more   less 
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Also Known As:
Henley Hotel London
Henley House Hotel London, England
Henley London

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