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“Just OK” 2 of 5 stars
Review of Millennium Hotel London Knightsbridge

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Millennium Hotel London Knightsbridge
4.0 of 5 Hotel   |   17 Sloane Street | Knightsbridge, London SW1X 9NU, England (Knightsbridge / South Kensington)   |  
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Ranked #405 of 1,066 Hotels in London
Mercer Island, Washington
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Just OK”
2 of 5 stars Reviewed February 27, 2006

We have stayed at many London hotels and the Knightsbridge was just OK. The rooms are very small but clean. The staff was simply awful - very haughty and generally unhelpful.

While the area was beautiful, there are almost no restaraunts or inexpensive shopping facilities nearby. With a continential breakfast running about $40 (20 pounds) per person at the hotel, the lack of other dining facilities can be a problem, especially if you are with a family. The hotel does not have a sundries shop so finding some extra toothpaste or a light snack requires a tube trip.

The hotel was very close to a tube stop and Harrods (literally just steps away) and the area was very safe.

I doubt that I would stay here again with much better hotels available for the same price.

  • Stayed February 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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725 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scotland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 17, 2006

I got quite a shock at this hotel when I switched on my bedroom lights and a large black mouse shot out from under my bed and disapeared through a gap underneath the mini-bar cabinet. Not a good sign! I phoned reception and to be fair, they moved me straight away (to a smaller room, which was apparently all they had available). However, I was not offered any compensation of any kind. Not even a reduction in my bill.

The rest of the accommodation was okay and the hotel is in a good location but I would not recommend it if you are worried about rodents!

  • Stayed February 2006, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 17, 2006

Stayed here for 6 nights w/ a companion. Hotel was located down the street from Harvey Nics and a couple of blocks from Harrods in Knightsbridge. Most of the shops on Sloane where the hotel is located is higher end (LV, Chanel, etc) and b/c of that the neighborhood is quiet and safe. Hotel is only a quick walk away from the Underground station and 20 steps away from a bus line. Continental breakfast(that was included in my room rate) consisted of lots of pastries and breads, fresh fruit, yogurt, cereal, and a few cheeses and a plate of sliced ham. You have the option of upgrading to a "full english breakfast" for an add'l 5 pounds, you basically get some eggs, sausages and more bread. The rooms are small but clean and maid service is efficient. Heated towel racks are included which made for a welcome surprise. Only downsides w/ the hotel is that there is no restaurants on Sloane Ave. and nearby cafes and restaurants require a 5-10 min walk. Also no gym in the hotel or nearby...nearest gym is a 10 min walk. However Hyde Park is a 5 min jog away so you can run in the park if the weather permits. Hotel staff was friendly and professional, no complaints. I would stay here again if given the chance to do so.

  • Stayed January 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 8, 2006

I stayed here solo for 6 nights. After asking if I could check in early (8 AM), they were ready for me. My single room was sizeable by London standards, clean, warm, and quiet. Breakfast was uninspired, but tasty enough and filling. All my questions for the concierge were answered fully and promptly. There's a pub across the street (The Glouster) serving good pub grub, a chain cafe across from Harrods, and all the other restaurants are an Underground ride or a long walk away. Sloan Street is all high end retail, so no noise and no nearby coffee/restaurant/snack shops. The hotel did everything I expected. I got good value for my $$$.

  • Stayed December 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phila
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 29, 2005

We stayed at Millennium in December over Christmas. I have to give the hotel a mixed review. The furnishings were sophisticated, the beds extremely comfy and the location was grand. In a very expensive city, the value was good.
However, the rooms were small, even the bigger rooms. 2 people could not walk around at the same time. It cost 5 lbs to use the Internet and the closest cafe was at Victoria. My biggest complaint was the concierge and the staff in general. Everyone was impersonal and not particular helpful. So you must balance the value and location with your other needs. In any case you will not go wrong as the feel of the place is very nice and you will sleep well

  • Stayed December 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, TX
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 2, 2005

My wife and I enjoyed a second honeymoon in London over last New Years week. We booked a special thru Go-Today.com and was upgraded to this hotel from the less expensive one we had picked. What great good fortune!

The hotel is tucked away down Sloane street with Gucci, Fendi and Harvey Nichols. Nice neighbors! Harrods is an enjoyable walk around the block. Admittedly, we didn't purchase at any of these places except Harrods (great time of year for bargains there!!), but it was fun to look!

Yes, the rooms are smallish, but cozy and very well appointed. We enjoyed room service several times from the excellent fusian restaurant down stairs. The rate included a continental breakfast which was not served in the main dining room. We did feel a little like we'd been sent to outer Siberia when directed upstairs to this meeting room set up each day for the "tourist trade." But, hey, it was free, so who's to complain? Just be aware of this. Note, there's a very nice automated tea/coffee service on the mezzanine with comfy chairs in which to rest your tired, travel feet during all hours of the day.

The concierge was excellent and secured for us some very hard to get theatre tickets at a decent price. Tube station nearby for running around the city.

All in all, a very nice place to use as your base while touring London.

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 6, 2005

My wife, 2-year old son and I stayed here for one night. The hotel is beautiful and immaculate. The rooms, as mentioned by several other reviewers, are fairly small but extremely well-maintained, and they are just large enough for basic needs - probably ideal as a business hotel, really.
The only reason I marked this 4 instead of 5 stars is the staff. While not terrible, the front desk staff was fairly aloof, and the concierge did not go out of his way at all to help us find places to go. They answered our questions, but no more.
The Mjo restaurant is superb, and they offer a continental-style buffet breakfast that is second to none: a great selection of fresh fruits, juices, cheeses, cold cuts, several types of cereal, and outstanding coffee.
The hotel is obviously in an ideal location, less than 10 minutes walk from Buckingham Palace, Hyde Park, Piccadilly Circus, and all of the central London sights. Harrod's is just around the corner, as are several other posh shops. The pub across the street, just to correct another review, is a great place to grab a pint, with some superb ambience, but the food is nothing special - I would look elsewhere for lunch or dinner. Chinatown is only 5 minutes by taxi.
All in all, a wonderful hotel in a wonderful location. For cleanliness, location, and accomodation, definitely 5 stars. The service and room size brought it down to 4.

  • Stayed November 2005, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Millennium Hotel London Knightsbridge

Address: 17 Sloane Street | Knightsbridge, London SW1X 9NU, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#261 Luxury Hotel in London
#322 Business Hotel in London
#353 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Millennium Hotel London Knightsbridge 4*
Number of rooms: 222
Official Description (provided by the hotel):
Stylish, Contemporary Hotel with 3-story glass-roofed atrium highlighted by polished steel spiral staircase. ... more   less 
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Also Known As:
Millennium Knightsbridge London
Hotel Millennium Knightsbridge
Millennium Hotel London Knightsbridge England

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