I decided to stay at this hotel on a whim. I shall not make that mistake again. Firstly I made an error with the checkin date for which I called the booking agent to change it. They advised the reservations desk wasn't available and they kept getting moved between departments when trying to reach them. I had no problem reaching them so I suspect the hotel didn't want to make any changes so was dodging the agent's call.
Nevermind. We were forced to take an upgrade to get the right dates. Now for the actual hotel - it's in a great location - if you're interested in Knightsbridge.
As I arrived at the checkin desk, I received a smug greeting from the receptipmist. The rest of the interaction was of no significance. Once we got to the rooms we learnt that £180 doesn't get you much in the way of a comfortable room. It looked and functioned like it had been through a conflict.
The icing on the cake comes from the fact that the fire alarm went off 3 times during the evening. When we went to the reception to asm what the issue was, we were blatantly ignored. The result was very poor sleep.
When I was checking out, I was seen off once again with a smug 'checking out? Room number?' and nothing else after I responded 'Yes please. Room ...' I had to ask then if I was okay to go.
Average rooms. Good location. Unbelievably (for the location and price) obnoxious staff.
- Official Description (provided by the hotel):
- Stylish, Contemporary Hotel with 3-story glass-roofed atrium highlighted by polished steel spiral staircase. ... more less
- Reservation Options:
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- Also Known As:
- Millennium Knightsbridge London
- Hotel Millennium Knightsbridge
- Millennium Hotel London Knightsbridge England