We booked through central-london apartments to get a studio suite. When we arrived late, we got stuck with this really really tiny room that was really only big enough to fit a double bed and a sink. The bathroom wasn't too bad.
When I tried to test my adapter the room's circuit almost blew up and all the lights turned off. We quickly ran over to the front desk and they helped us fix the circuit ... kinda. Our lights were not properly working still, but since we arrived late (11 pm) they could not move us to another room until the following day.
The following day there was a different staff at the front desk so they were not aware of our situation entirely. They knew we had to move but we had to explain to them about our fizzing circuit. They assured us that they would have an engineer look at it and if we needed to, they would move our stuff for us to another room. We also asked them about an adapter and they said they would have that ready for us as well.
When we arrived we were informed that they moved our stuff to another room (see pix), which was much nicer and had no circuit problems and gave us an adapter.
Overall, the staff was friendly, the location is not too bad (about a couple of blocks away from lancaster gate and paddington tube stations). There's a convenient and cheap deli you can go to for breakfast around the corner as well as many other restaurants. I'd recommend this hotel. Just be aware of if you have a late check in...
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