If you can find other comparably priced hotels to stay in London, do so. The Padding Court Hotel in London is not a good choice no matter the price. We arrived at the hotel as part of a large family reunion of at least 60 people. I would have expected the hotel to be ready for our large party as they knew we were coming, and we were also 2 hours behind schedule due to a delayed flight. When we did arrive, the staff had no idea what to do with us. Getting our room keys and trying to find our luggage turned into a stressful event. Some people in our party had disabilites and had asked for rooms that did not require stair access but turned out being given rooms that required at least half a flight of stairs just to get to the front door. The manager and front desk staff were cold and indifferent and were never able to give us accurate information. When I asked if the changing of the guard was taking place a specific day, I was informed no only to arrive at Buckingham Palace with the changing of the guard going on. The rooms are terrible! I do mean terrible unless you are lucky enough to be a large family and given one of the suites across the street from the main hotel. A large renovation has just gone on making the rooms smaller than anything I have ever seen. My husband and I had to crawl across the bed to access either side of the room. There was not enough space for the 2 of us and a bag a piece especially since there was no place to put the bags. It looks like they took the size of a normal hotel room and cut it in half. The bathroom is even smaller with a stand up shower that can barely fit a 6'2" man. The only pluses going for this hotel are the free internet access in the lounge and the buffet breakfast. The breakfast offers a large array of cereals, pastries, juices, fruit, eggs, and ham. The downside of breakfast is that the restaurant is located in the basement where too many tables have been crowded into a small space so you have to eat with your elbows attached to your side. Because of the renovations, other problems exist in other parts of the hotel. We heard stories about phones not working, the walls being too thin so every cough, laugh, or opening door could be heard by the 3 adjoining rooms, strong paint smells etc. If we could have changed hotels, we would have. The biggest plus is the location. The hotel is between 2 different tube stops, Padding and Lancaster Gate, which is conveinent. There are also several great pubs and Italian and Indian restaurants within walking distance. If you need/want to stay in the Paddinton area, there are so many other hotels to choose from. Stay away from this one.
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- Also Known As:
- Best Western Shaftesbury Paddington Court London Hotel London
- Best Western Paddington Court Hotel
- London Best Western
- Best Western London
- Shaftesbury Paddington Court London England