Stayed here one night on business. I wanted to stay close to Paddington Station as my conference venue was nearby. The hotel was on a reasonably quiet street although a road closure for gas works on the cross street may have made it quieter than usual.
I went out in search of local restaurants for my evening meal and was very disappointed with what I could find. I spent a good 30 mins walking in all directions and only found a couple of side streets where there was a limited choice of restaurants - mainly Italian for some reason.
The hotel has a slightly quirky layout with the main hotel stairs/ lifts on the other side of the hotel from the reception desk. This meant guests were trundling suitcases through the ground floor bar.
I was allocated a various spacious top floor club room with twin double beds (I'd booked a single room via a booking agency so this was a significant improvement on what I was expecting). Lots of attention to detail and complementary products including fresh fruit and water and loads of bathroom products. The bed was very comfortable and I had a good night's sleep.
On the negative side: (i) the heating didn't work and it took a few calls to get this sorted out in the form of two electric heaters which warmed the room up fine; and (ii) the bathroom was a triumph of style over functionality - there was tiny free standing bowl for a washbasin and absolutely no shelf space for your own toiletries and either side of the mirror over the washbasin were two faux torches for lights which got in the way and gave poor light when you got close to the mirror to shave.
Breakfast was served in a small basement room and was mainly self-service although eggs could be cooked to order. The coffee was pretty disappointing.
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