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“Modern and excellent location” 5 of 5 stars
Review of Shaftesbury Paddington Court London

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Shaftesbury Paddington Court London
4.0 of 5 Hotel   |   27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)   |  
Hotel amenities
Ranked #505 of 1,049 Hotels in London
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1,951 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2013

I tend to have a 1 night overnight stay in London every week is this is my hotel of choice. Its in a great location but mainly the room cost is good value. Some of the rooms might be small but still they are fully equipped and all that I have stayed in have had a work area and internet access.
When I have had breakfast it has always been very good, plentiful and freshly cooked. As people get more concerned about costs this hotel represents a good place to stay if you want to feel you are getting value for money.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review, March 1, 2013
Dear Guest,

Thank you for choosing to stay at the Best Western Shaftesbury Paddington Court London.
We are glad that you liked our services.

Unfortunately our standard rooms can sometimes seem small due to the nature of the hotel and it’s design, however we do have larger doubles and studio suites available that I’m certain you would find much more comfortable.
We look forward to welcoming you back in London.

Best Regards,
Mihaela Carp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Talbot
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 11, 2013

We paid extra for a superior room which was supposed to be a larger room. The room measured approx 10 feet by 10 feet, honestly, no exaggerating, very claustrophobic.
We couldn't open the cupboard as there was no room between the door and the bed. If we moved the chair from the desk then the drawers would slide open and there was no way to keep them closed.
Of the 3 nights we stayed, the heating only worked one night. The remaining nights we were supplied with an oil radiator which was not up to the job.
For a four star hotel,I was left very disappointed and will pick a different hotel on my next visit to London

  • Stayed February 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review, March 1, 2013
Dear Guest,

Thank you for choosing to stay at the Best Western Shaftesbury Paddington Court London.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

If we can provide any assistance, please don't hesitate to contact us at 02077451200.

Best Regards,
Mihaela Carp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
1 review
4 of 5 stars Reviewed February 11, 2013

Booked a single room for 1 night to attend a business dinner. Room was quite small and on ground floor with blanked out window, but very clean with tea making facilities etc. If your'e a little overweight you might struggle to get in the shower!
But bed comfortable, room quiet and great breakfast the the next morning. Staff all very polite and attentive.
Would be happy to book again (but would ask for a bigger room)

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review, February 23, 2013
Dear Paul A,

It was a great pleasure to read your review of the Best Western Shaftesbury Paddington Court London and all it has to offer. We are very proud of our high level of service and receiving such positive feedback inspires and motivates us to maintain such high standards.

Thank you once again and we look forward to welcoming you back to Best Western Shaftesbury Paddington Court London in the future.
Please do not hesitate to contact us on 020 7745 1200 for future booking.

Kind Regards,
Mihaela Carp
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Bengaluru (Bangalore), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 11, 2013

Centrally located in Paddington, while retaining the charm of a quiet English home. Staff is very courteous, and very helpful which is the main attraction. Rooms are pretty nice, given the constraints of London. Nice small bar available for business meetings as well. I would highly recommend this for short business trips, as well as for long business trips.. Thank you..!

Room Tip: Ask for Bath, not just shower while making a reservation to get a bigger bath room.!
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review, February 23, 2013
Dear Guest,

It’s a great pleasure to read about your experience in Best Western Shaftesbury Paddington Court.

Thank you for your appreciation for our front office staff, I will share it with the team on our next staff meeting.Thank you once again and we look forward to welcoming you back to Best Western Shaftesbury Paddington Court London in the future.

Best Regards,
Mihaela Carp
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Northumberland National Park, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 9, 2013

My girlfriend and I booked the Best Western for a last minute trip to London. The whole experience, from check in to check out, was first class. We were a little disappointed with the size of our room when we got there and as we were staying for three nights, I asked if we could change. I got a friendly response and was given two options to choose from. The gentleman from concierge who helped me up to the room was full of knowledge and fantastically professional. Thank you for a great stay.

Room Tip: I would try to get in the adjacent building (which is part of the same hotel).
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review, February 23, 2013
Dear Nick,

I'm gratified to hear that you enjoyed your stay the BEST WESTERN Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the BEST WESTERN Shaftesbury Paddington Court.

Kind Regards,
Mihaela Carp
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Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed February 9, 2013

Good hotel with perfect location for my business trip, short walk to the train to heathrow. Close to Hyde park and would stay here again. Room was a bit small with 2 single beds. Most hotels I have had a twin room in recently have 2 doubles or a double and a single. But overall it was a good place

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at Shaftesbury Paddington Court London, responded to this review, February 23, 2013
Dear David Greer,

Thank you for choosing to stay at BEST WESTERN Shaftesbury Paddington Court London.

I am pleased that you enjoyed your stay with us. Thank you for taking the time to share your experience about your recent stay.

We look forward to welcoming you back on your next visit to London.

Best regards,
Mihaela Carp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England (Formerly BEST WESTERN Shaftesbury Paddington Court London)
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#308 Luxury Hotel in London
#344 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Paddington Court London 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
Shaftesbury Paddington Court London England

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