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BEST WESTERN Shaftesbury Paddington Court London: Traveler Reviews

4.0 of 5
27 Devonshire Terrace | Paddington, London W2 3DP, England
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BEST WESTERN Shaftesbury Paddington Court London
Ranked #603 of 1,081 hotels in London
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1,248 reviews from our community

Traveler rating
    248
    326
    245
    171
    258
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Families
105
 
Couples
406
 
Solo
137
 
Business
293
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
“Excellent value and great breakfast.”
4 of 5 stars Reviewed February 9, 2013 via mobile

Good hotel with perfect location for my business trip, short walk to the train to heathrow. Close to Hyde park and would stay here again. Room was a bit small with 2 single beds. Most hotels I have had a twin room in recently have 2 doubles or a double and a single. But overall it was a good place

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DavidGreer about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
February 23, 2013
Dear David Greer,

Thank you for choosing to stay at BEST WESTERN Shaftesbury Paddington Court London.

I am pleased that you enjoyed your stay with us. Thank you for taking the time to share your experience about your recent stay.

We look forward to welcoming you back on your next visit to London.

Best regards,
Mihaela Carp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
1 review
“Definitely my new headquarter in London !”
4 of 5 stars Reviewed February 8, 2013

Good hotel located in a quiet area at only 5 minutes of Paddington tube/train station wich give a strategic position the the hotel.
Good ratio between Price/facilities/service. Nice efficient, discreet , courteous helpful staff in all the areas.
The room was small like in many hotels in the center of London as Victorian neigbourhoods buildings do not allow biggest spaces (it was certainly the room of Docajenk's review ).
Nevertheless it was very nice, with optimized space, the bed was big and very comfortable, the room was equipped with a very complete and practical bathroom/toilette (good water pressure and the temperature easy to regulate) and a flat TV screen on the wall.
The room was at the first floor with a little balcony on the street. I slept very well during the 3 nights of my stay , important detail when you travel for business.
Breakfast was included, complete, good food and drinks, smiling and available staff in every moment (important when you wake up early in the morning ) .
Also there is a a very comfortable lounge with a bar to take a drink quietly listening smooth music while you read a newspaper or check your e.mails.
One of the best place I have stayed in London. Will recommend this hotel to other businessmen and travellers friends.

Just a little complaint: internet WIFI speed must be improved in the rooms ;-) it is important to be well comunicated when traveling for business.

For those who are claiming about all in previous reviews: Hilton London Paddington is literally around the corner....

Thankx for all .

Mr. Patrice C. (France) Room 102 February 3-4-5th , 2013.

Room Tip: Quiet doble room on the street side (no traffic noise and nice views)
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patrice C about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
February 12, 2013
Dear Mr. Patrice,

I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,

Vinayak Girgune
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Cairo, Egypt
1 review
“Small, clean with excellent customer service”
4 of 5 stars Reviewed February 6, 2013

There is nothing lavish about this hotel, small and modest rooms, but they definitely make up for it in customer service; every request was met immediately, the rooms were clean and a woman visited the room everyday to check that the room service were doing a good job (a good sign).

Location is very good.

Room Tip: Try to book a room not facing the street as some of them are noisy.
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nadine2222 about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
February 23, 2013
Dear Nadine,


Thank you for choosing to stay at BEST WESTERN Shaftesbury Paddington Court London.

It was a great pleasure to read your feedback bout your recent stay in London. Thank you for your appreciation for our staff, I will share it with the team on our next staff meeting.

We look forward to welcoming you back on your next visit to London.


Best Regards,
Mihaela Carp
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Sofia, Bulgaria
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Reasonable hotel at reasonable price”
3 of 5 stars Reviewed February 6, 2013

The hotel seems to be a good option for this area; the price and the facilities are reasonable. I stayed in one of their Club Rooms - the only "club" aspect I could see were the complementary fruit on arrival and the slightly weird microwave in the room. The room itself was tiny and mostly occupied by the double bed. The room had a small wardrobe and a small desk and almost no space for walking between them (suitcase had to be packed away, otherwise it took up the walking path). The bathroom was really small as well but recently refurbished, which was nice. The breakfast was rather average and the restaurant is in the basement (no light, several connected narrow rooms). The restaurant only works for breakfasts, so had to order room service for dinner, which (as expected) was pretty terrible.

Room Tip: Ask for rooms above the basement level. Do not order room serivce food.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 6 more reviews by Irina I for London
Ask Irina I about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
February 23, 2013
Dear Irina,

Thank you for choosing to stay at the Best Western Shaftesbury Paddington Court London.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback to implement improvements to ensure we offer a better experience for guests in the future.

If I can provide any assistance, please don't hesitate to contact us at 02077451200.

Best regards,
Mihaela Carp
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Little Gem”
4 of 5 stars Reviewed February 6, 2013

This is a great hotel. The location is fantastic(or was for what I wanted) It is close to Paddington therefore Heathrow. Close to Hyde Park so nice for walks and Marble Arch for shopping.

The staff were very helpful and accommodating. I had an early meeting and didnt know how long I would be there. The reception staff allowed me to store my bags but keep my room in case I wasnt back before check out time.

I was lucky enough to be upgraded to a Club Room on the 2nd floor.
This was a small room with a very big bed(two singles together) my regular trick of sleeping on the side furthest to the phone when in any hotel proved to be correct as the matress nearest the phone was well used. There were 8 large pillows of differing firmness(too many for my liking)

The room and bathroom amenities were plentyful and of a high standard.

In my opinion this room is cramped and would be better with one of the chairs removed, less pillows and a slightly smaller bed.

The bathroom appeared to be brand new.

There are plenty of restaurants and convenience shops very close by.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WTPsr about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
February 20, 2013
Dear Guest,

It was a real pleasure to read your review, and your generous comments about our 'LITTLE GEM" and the service you experienced - I'm delighted that you enjoyed your stay with us.

Kind reviews such as yours are very much appreciated by all of the staff at the hotel - and I hope that we'll have the opportunity to welcome you again soon.

Best Regards,

Vinayak Girgune
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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Shaftesbury Paddington Court London Hotel
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England
Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Restaurant Room Service Shuttle Bus service
Hotel Style:
#300 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
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