This is the second time my fiancé and I have stayed at this hotel and both times we've been happy with our stay. The first time we stayed in one of the suites due to a mix up with the booking so a free upgrade was given. It was a lovely basement room with ample space and the most amazing waterfall shower. This most recent stay was in a standard room which is obviously going to be different. The room was small but very clean, smart and had a comfy bed with tea & coffee making facilities. The bathroom was tiny but again, clean smart and we managed to use it no problem during our 2 night stay. The shower cubicle was perhaps too small but I can't see a way that this can be improved on as it fits in with the size of the bathroom. I'm a petite 5'1" lady and struggled to manoeuvre in the shower so not sure how my fiancé managed it. Saying that the shower was powerful and heat controlled easily. It was fine for 2 nights but I'd possibly struggle with any more. There were plenty of toiletries available in the bathroom even though we didn't need them - always handy. The staff were very pleasant and couldn't do enough for us or any other guests that we saw at reception. All in all we had a great time and only used the room for sleeping and washing so didn't spend too much time analysing everything.
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- BEST WESTERN Shaftesbury Paddington Court London England