What i needed was 3 rooms for 6 people on new years. What we got was a well accomadating hotel, clean rooms, breakfast in a location about a half mile from the tube, a few resturants and quick stop stores.. We were greated by 3 well dressed staff members and check in was quick with hotel information and wifi password provided. The rooms were small but clean and fitted with everything we needed....drinks, snacks and a welcome message on the TV. Large and small pillows and an OK bed. The bathroom was large but the shower shield was small so the floors got wet...nothing an extra towel didn't cure. The breakfast had fruits, breads, pastries, cold cuts, cheese, juices, yogurt and the complements for a full english breakfast. Coffee was hot and strong.
I was skeptical after reading other post but for this visit we did not encounter the staff that others complained about. Traveling throughout Europe for many years, we knew what to expect of the rooms sizes but we were pleased with our rooms and the hotel. We would stay here again
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