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“BestWestern Shatsbury Paddington Court Hotel” 5 of 5 stars
Review of BEST WESTERN Shaftesbury Paddington Court London

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BEST WESTERN Shaftesbury Paddington Court London
4.0 of 5 Hotel   |   27 Devonshire Terrace | Paddington, London W2 3DP, England (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #517 of 1,073 hotels in London
Atlanta, Georgia, United States
2 reviews
“BestWestern Shatsbury Paddington Court Hotel”
5 of 5 stars Reviewed December 10, 2012

I am a world business traveller, recently stayed at this hotel. I must recommend the hotel to every business and leiasure travellers to London, great location few steps from Paddington tube, and center of all London attractions. Very pleasent staff, amazingly clean and luxirious hotel for family and business travels. I am very happy with the hotel and going back to stay next friday - sunday. They also have very nice hotel restaurent, you don't have to go anywhere else.

Room Tip: try to get their club rooms, amazing views and luxurious.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review, December 11, 2012
Dear Guest,


I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,
Vinayak Girgune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
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English first
Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed December 10, 2012

Well as regular visitor to London on business and pleasure, I would certainly have no hesitation in recommending this hotel, ideal location just 5 minutes walk from Paddington station. The staff were professional and courteous, the two rooms we had were excellent. The manager Vinayak, was simply first rate, warm and welcoming, he had personally overseen our second stay at the hotel(there was a booking mix up from BW head office the first time). As a married man taking his wife and Mum with him on a London break, little touches like flowers and chocolates in the room went down very well.

As such I've now recommended this hotel to our booking agency our company uses.

Great big thankyou to everyone at the hotel. Look forward to staying there soon.

Room Tip: Though not on website, there is a family room available.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
4 of 5 stars Reviewed December 10, 2012

Good clean hotel, friendly staff, good wifi (which is not always the case), good location 5 min from paddington. Very good breakfast for the price. Try the excellent malaysian resturant "Tukdin" just 50 meters from the hotel - brilliant.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review, December 11, 2012
Dear Guest,

It was a great pleasure to read your review of the Best Western Shaftesbury Paddington Court London and all it has to offer. We are very proud of our high level of service and receiving such positive feedback inspires and motivates us to maintain such high standards.
Thank you once again and we look forward to welcoming you back to Best Western Shaftesbury Paddington Court London in the future.
Please do not hesitate to email me on vinayak@shaftesburyhotels.com for future booking.

Kind Regards
Vinayak Girgune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castelveccana, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2012

I visited the hotel for one night.
the welcome was warm, professional and fast. My single room was small but clean and there were all the accessories you might need included.
thus i can confirm that my experience was very positive

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review, December 11, 2012
Dear Guest,

I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,
Vinayak Girgune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2012

although a bit out of the centre, access to the hotel was easy with the tube. very friendly and helpful service in the hotel. bathrooms very very small but the bed was perfect. i was expecting a bit more from the breakfast compared to the price, but it was not bad, just average.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review, December 11, 2012
Dear Guest,

I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,
Vinayak Girgune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 8, 2012

Overall a good experience, I started out with a 'superior room' which although decorated to a high standard was INCREDIBLY SMALL, there was quite literally no space to move around the bed or store luggage, and the bathroom was tiny, i am not large and it was a tight sqeeze to get in to the shower. Even as a single person i found it too cramped, it could be very problematic for a couple.
I upgraded after a couple of days to a club room which was of a bearable size and still well decorated, the fridge and microwave in these rooms was a nice touch. bathroom was also full sized!
Location is great, very well connected, nice safe street. plenty of taxis at all times of day and night.
Staff were overall friendly and helpful, internet was free
Bar was lovely and reasonably priced.
HOWEVER.. the air conditioning was VERY noisy, even on the ground floor i could not pick up any cell phone reception, there is no room service available and the walls are very thin. the fitness centre was just about functional but not really up to much.

Room Tip: If you are staying more than a couple of nights or as a couple book a club room, the 'superior...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review, January 8, 2013
Dear Guest,

Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London.

Our standard double rooms seem to be small due to building nature and its design however we do have larger doubles and club rooms that I’m certain you would find more comfortable.

Thank you for sharing your experience regarding your stay in London for sure we will be using your feedback to implement improvements in order to offer a better experience for guests in the future, and perhaps you would allow us a second chance to serve you.

Regards,
Mihaela Carp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 8, 2012

Room:
I stayed in a Club Queen room which was one of the basement club rooms. The bed was huge, but was actually two singles pushed together, which meant ending up sleeping on just one side anyway, but it was comfy enough. The room size was on the small side, but by no means pokey. Quality fittings and furnishings and there was a microwave and a fridge, large flat screen TV, hairdryer, iron and ironing board, tea/coffee making facilities. I especially liked the bathroom with the large shower tray (no bath) with rainfall shower head (quality Grohe fittings) and the underfloor heating was a nice addition. Other nice touches included fresh flowers and fruit on the desk, and the dark chocolates on the bed were delicious!

Free internet is available (wired and WiFi) but don't expect blistering speeds from the WiFi - found it a bit patchy and slow.

Breakfast was a hot/cold buffet style, with plenty of choice of fresh breads/pastries. Overall, fairly decent.

Location:
Good location a couple of mins walk away from Hyde Park. Towards a residential area, around 10 mins walk from Paddington in one direction, and Lancaster Gate tube Circle Line (short cut via Elm Mews), which was very handy for the office. I didn't recall seeing a restaurant at the hotel, but there are a few restaurants nearby to choose from - I recall an Italian, Chinese, Malaysian and Lebanese at least. I ate at a Chinese place just opposite on Craven Road called the Mandarin, which looked a little plain, but the food was pretty good. If you use them, there is a 'Boris bike' docking station right outside the hotel. There is a Nisa small supermarket and an off license just opposite as well.

Overall, a decent little hotel with friendly staff, and I'll certainly consider this hotel again for my next visit to the office.

Room Tip: Some of the reviewers stated that some standard rooms were small. I chose a club room, which was onl...
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review, December 11, 2012
Dear Guest,

It was a great pleasure to read your review of the Best Western Shaftesbury Paddington Court London and all it has to offer. We are very proud of our high level of service and receiving such positive feedback inspires and motivates us to maintain such high standards.
Thank you once again and we look forward to welcoming you back to Best Western Shaftesbury Paddington Court London in the future.
Please do not hesitate to email me on vinayak@shaftesburyhotels.com for future booking.

Kind Regards
Vinayak Girgune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#297 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Shaftesbury Paddington Court London 4*
Reservation Options:
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Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England

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