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BEST WESTERN Shaftesbury Paddington Court London: Traveler Reviews

4.0 of 5
27 Devonshire Terrace | Paddington, London W2 3DP, England
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BEST WESTERN Shaftesbury Paddington Court London
Ranked #603 of 1,081 hotels in London
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1,253 reviews from our community

Traveler rating
    251
    328
    245
    171
    258
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Families
105
 
Couples
408
 
Solo
137
 
Business
293
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Castelveccana, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“a nice stay in London”
4 of 5 stars Reviewed December 9, 2012

I visited the hotel for one night.
the welcome was warm, professional and fast. My single room was small but clean and there were all the accessories you might need included.
thus i can confirm that my experience was very positive

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask glsorazio about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
December 11, 2012
Dear Guest,

I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,
Vinayak Girgune
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“my stay”
4 of 5 stars Reviewed December 9, 2012

although a bit out of the centre, access to the hotel was easy with the tube. very friendly and helpful service in the hotel. bathrooms very very small but the bed was perfect. i was expecting a bit more from the breakfast compared to the price, but it was not bad, just average.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cigdem C about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
December 11, 2012
Dear Guest,

I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,
Vinayak Girgune
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Good for the price and location, nicely presented but VERY COMPACT”
3 of 5 stars Reviewed December 8, 2012

Overall a good experience, I started out with a 'superior room' which although decorated to a high standard was INCREDIBLY SMALL, there was quite literally no space to move around the bed or store luggage, and the bathroom was tiny, i am not large and it was a tight sqeeze to get in to the shower. Even as a single person i found it too cramped, it could be very problematic for a couple.
I upgraded after a couple of days to a club room which was of a bearable size and still well decorated, the fridge and microwave in these rooms was a nice touch. bathroom was also full sized!
Location is great, very well connected, nice safe street. plenty of taxis at all times of day and night.
Staff were overall friendly and helpful, internet was free
Bar was lovely and reasonably priced.
HOWEVER.. the air conditioning was VERY noisy, even on the ground floor i could not pick up any cell phone reception, there is no room service available and the walls are very thin. the fitness centre was just about functional but not really up to much.

Room Tip: If you are staying more than a couple of nights or as a couple book a club room, the 'superior...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 8 more reviews by Ashley S for London
Ask Ashley S about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
January 8, 2013
Dear Guest,

Thank you for choosing to stay at Best Western Shaftesbury Paddington Court London.

Our standard double rooms seem to be small due to building nature and its design however we do have larger doubles and club rooms that I’m certain you would find more comfortable.

Thank you for sharing your experience regarding your stay in London for sure we will be using your feedback to implement improvements in order to offer a better experience for guests in the future, and perhaps you would allow us a second chance to serve you.

Regards,
Mihaela Carp
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Manchester, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
“Great location and nice room”
4 of 5 stars Reviewed December 8, 2012

Room:
I stayed in a Club Queen room which was one of the basement club rooms. The bed was huge, but was actually two singles pushed together, which meant ending up sleeping on just one side anyway, but it was comfy enough. The room size was on the small side, but by no means pokey. Quality fittings and furnishings and there was a microwave and a fridge, large flat screen TV, hairdryer, iron and ironing board, tea/coffee making facilities. I especially liked the bathroom with the large shower tray (no bath) with rainfall shower head (quality Grohe fittings) and the underfloor heating was a nice addition. Other nice touches included fresh flowers and fruit on the desk, and the dark chocolates on the bed were delicious!

Free internet is available (wired and WiFi) but don't expect blistering speeds from the WiFi - found it a bit patchy and slow.

Breakfast was a hot/cold buffet style, with plenty of choice of fresh breads/pastries. Overall, fairly decent.

Location:
Good location a couple of mins walk away from Hyde Park. Towards a residential area, around 10 mins walk from Paddington in one direction, and Lancaster Gate tube Circle Line (short cut via Elm Mews), which was very handy for the office. I didn't recall seeing a restaurant at the hotel, but there are a few restaurants nearby to choose from - I recall an Italian, Chinese, Malaysian and Lebanese at least. I ate at a Chinese place just opposite on Craven Road called the Mandarin, which looked a little plain, but the food was pretty good. If you use them, there is a 'Boris bike' docking station right outside the hotel. There is a Nisa small supermarket and an off license just opposite as well.

Overall, a decent little hotel with friendly staff, and I'll certainly consider this hotel again for my next visit to the office.

Room Tip: Some of the reviewers stated that some standard rooms were small. I chose a club room, which was onl...
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by gedhart for London
Ask gedhart about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
December 11, 2012
Dear Guest,

It was a great pleasure to read your review of the Best Western Shaftesbury Paddington Court London and all it has to offer. We are very proud of our high level of service and receiving such positive feedback inspires and motivates us to maintain such high standards.
Thank you once again and we look forward to welcoming you back to Best Western Shaftesbury Paddington Court London in the future.
Please do not hesitate to email me on vinayak@shaftesburyhotels.com for future booking.

Kind Regards
Vinayak Girgune
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Rowley Regis
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Enjoyable Stay”
5 of 5 stars Reviewed December 7, 2012

I stayed in one of the suites opposite the hotel and was pleasantly surprised with what laid beyond the door. The room was compact but comfortable. It had a self contained kitchen area with a fridge, sink and microwave which was very handy for those that don't want to venture outside to eat. The bed was extremely comfortable with dimmer controlled lighting. The shower, albeit on the small size was a monsoon rain like shower which was steaming hot and relaxing. All in all a lovely night's stay and I would definiately look to stay there again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dawnlm about BEST WESTERN Shaftesbury Paddington Court London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaddingtonCourt, Manager at BEST WESTERN Shaftesbury Paddington Court London, responded to this review
January 8, 2013
Dear Guest,

I'm gratified to hear that you enjoyed your stay the Best Western Shaftesbury Paddington Court London. Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team.

Thanks again, and we look forward to welcoming you and your friends back to the Best Western Shaftesbury Paddington Court.

Kind Regards,
Mihaela Carp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Shaftesbury Paddington Court London

Also Known As:
Best Western Shaftesbury Paddington Court London Hotel London
Best Western Shaftesbury Paddington Court London Hotel
Best Western Paddington Court Hotel
London Best Western
Best Western London
BEST WESTERN Shaftesbury Paddington Court London England
Address: 27 Devonshire Terrace | Paddington, London W2 3DP, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Restaurant Room Service Shuttle Bus service
Hotel Style:
#299 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
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