I stayed in a single room on the 4th floor. Room was well-decorated with all the necessary amenities, was cleaned very well each day, and also had heated tiles on the bathroom floor, which was a nice touch. It probably lacked a bit of storage space but it was definitely cosy & welcoming and was fine for the time I was staying (only a few days). Lovely area not far from Hyde Park. As for the staff, they were all so pleasant and eager to help, it brought a very personal touch to the hotel. I would definitely stay here again.
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