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“Below Average” 2 of 5 stars
Review of Days Inn London Waterloo

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Days Inn London Waterloo
3.0 of 5 Hotel   |   54 Kennington Road, London SE1 7BJ, England (Waterloo / South Bank / Southwark)   |  
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Ranked #398 of 1,054 Hotels in London
Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Below Average”
2 of 5 stars Reviewed December 9, 2013

We stayed in the Days Inn London Waterloo for business between 2nd Dec - 4th Dec 2013.

The hotel is nicely located about a five minute walk from the North Lambeth underground station on the bakerloo line and location wise it is perfect for trips into Central London.

However the experience didn’t justify the price. Upon checking we took a "tired" lift to our room on the 3rd place which was placed between two rooms which were being work on and the corridor stank of wet paint.

Once in my room I went to take a shower and in the poorly designed shower room I was shocked to see a used chewing gum in the soap holder underneath the shower head!!

I complained and was compensated by only a small bottle of Magners

My other complaint about the Days Inn Waterloo hotel is that the food is sub standard. Me and my colleagues all had an evening meal there on the Monday evening and its was shocking, really shocking! We also had breakfast both mornings this could be vastly improved with sausages clearly undercooked and bacon and eggs that look less than appetising!

All in all I wouldn't recommend this hotel and we discovered a hostel directly behind called the Railway Inn that would be worth investigating

  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 11, 2013
Dear hardfi05,

Thank you for your feedback., we appreciate your effort and time to highlight the issues you've experienced whilst staying in our hotel. The point is raised and been taken care of.

Kind Regards,
Issam Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 8, 2013

The Days Inn is an excellent hotel. I have stayed in a lot of similar type of hotels and this is one of the best. The rooms are spacious with plenty of storage space and the cleanliness is excellent. Customer service excellent too

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 10, 2013
Dear Jacqui W,

Thank you very much for posting your review, I'm delighted to hear you enjoyed your stay!
We're looking forward to welcoming you back!

Best Regards
Issam Ismail General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2013

I stayed with a friend for two nights and was happy with everything. It was conveniently located 5 mins walk from the tube. there were cafes and a bakery on hand for breakfasts since we hadn't booked one. Also late night shops round the corner for incidentals. The staff were very accommodating when we arrived clutching an ebooking form and our room was very comfortable and stylish. The bathroom was lovely with a good strong shower. they were happy to look after our bags after we checked out too. thanks for a good stay!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 10, 2013
Dear Joco613,

We're very pleased about your positive review, thank you very much!
Hope to see you soon.

Best Regards
Issam Ismail General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 5, 2013

Stayed in Days Inn for three days and not a problem. Arrived two hours prior to check in time but was facilitated immediately. Front of house staff friendly, efficient and capable. Room perfectly clean, comfortable bed (very), room nice and warm, bathroom spotless and recently tiled etc, hairdryer, tea &coffee makers and even a fan available for the long hot summer nights. Flat screen TV with good choice of channels. Absolutely no noise on any night. Had the full English breakfast on one morning and was very good although the toasting machine is very slow and got me a bit of a dressing down because I mistakenly skipped the queue. Didn't use the restaurant but had a nice lunch across the road in the Three Stags .. nearby Indian is so-so only.

Courtesy newspapers available and free Wi-Fi.

Location is really good ... nearest tube station Lambeth North a few minutes away ... London Eye and Southbank about a ten minute walk away and if you walk across the Jubilee Bridge from the Eye you are practically in Trafalgar Square. Imperial War Museum is just around the corner.
Chose the Days Inn because of the price which is very good for a centrally located hotel and will definitely use the hotel the next time I visit London. Final point the Hotel is in a very safe location.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 7, 2013
Dear Seasonedtraveller,

Thank you very much for posting your review, I'm delighted to hear you enjoyed your stay!
We're looking forward to welcoming you back!

Best Regards
Issam Ismail General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 5, 2013

I have just stayed here on business for one night,great location,reception very efficient,beer cheap,evening meal was of a decent quality and breakfast was ok,the bedroom was comfortable even though the bathroom was a bit dated.
For what you pay and location i would recommend a stop here.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 7, 2013
Dear Jonandnik,

Thank you for your positive feedback, I'm very pleased to hear you enjoyed your stay and that you would recommend our hotel.

Best Regards
Issam Ismail General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2013

Stayed for the weekend with family, great deal and was pleasantly surprised with room quality. They were clean, modern and warm, excellent shower. Very little noise from outside, most comes from the kitchen if you are in the rooms either side on the ground floor. Decent bar, breakfast is good and it is only a short walk to Lambeth North tube or we chose to walk a little further to the Southbank or Westminster. Area felt safe to walk at night, all you could want from a budget weekend break in London really. Small car park but reasonable pricing so could enjoy the full weekend.

Room Tip: Ask to be as far away from the kitchen on the ground floor if possible.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 4, 2013
Dear Nicholls,

Thank you for taking your time and sharing your positive feedback with us.
We're pleased to hear you've enjoyed your stay!

Best Regards
Issam Ismail General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilversum, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2013

Good location, only 10 minutes from the Big Ben and close to the underground (only 3 minutes walk). The bed was good but a bit soft, we slept well and the room was good .
We didn't tried the breakfast.
We wised that we stayed longer.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issam I, General Manager at Days Inn London Waterloo, responded to this review, December 4, 2013
Dear Hanssebas,

Thank you very much for sharing your positive feedback. We're delighted to hear you enjoyed your stay!

Best Regards
Issam Ismail General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn London Waterloo

Address: 54 Kennington Road, London SE1 7BJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#318 Romantic Hotel in London
#353 Family Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Inn London Waterloo 3*
Official Description (provided by the hotel):
162 room hotel ideally situated for London's West End Theatres, cinemas, art galleries, museums & shopping. ... more   less 
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Also Known As:
Days Inn London Waterloo Hotel London
Days Inn Waterloo
London Days Inn
Days Waterloo
Days Inn London Waterloo England

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