I was relieved to find a hotel in this location on short notice, still paying London rates but not as audaciously as other brand names in the area. The rating and (most) reviews gave cause for optimism.
Upon checking in I had to carry my bags up a flight of stairs as the elevator stops at the 3rd floor. Fine, it's London - small rooms etc are the norm although this felt almost Parisian with the do-it-yourself double sliding doors to fit into the tiny elevator.
Unfortunately my room was not even close to acceptable. I would have been better off in a hostel to be quite honest, and Ive stayed in many a lot more presentable than this. My room was absolutely freezing - I kept my coat and scarf on for around 30 minutes, while I checked that the windows were closed and the heating was on max. It was. I got so cold in the room, combined with the completely shabby look (see pictures) that I decided to pay for another hotel on the same night. Ive never done this before but I knew I would never sleep properly in a room like this. Possibly the most negative experience Ive had in a hotel to date (and I travel a lot).
The owner offered me another room but having already seen a glimpse of another I politely declined as I'd had enough, and walked to the tube to travel further out to another hotel. Expensive night but at least I slept ok in the end. Having done quite a bit of research I have to say the price didn't reflect the quality at all; if it had appeared as a very low-budget option I would have been less surprised. However it is listed as a 3-star option on various booking websites.
I have no idea if the other floors are in better condition; the lobby was basic but seemed absolutely fine, so perhaps you can be luckier than I was.
Overall I'm sorry to write such a negative review about someone's business, but clearly the owner needs to ensure the entire hotel is kept at some form of minimum standard. I've never written a review like this before, as I normally wonder about reviews I see with such low ratings. I think in this case its entirely justified. Hope they get their act together in the near future.
- Official Description (provided by the hotel):
- We are centrally located and thanks to our close proximity to Baker Street Underground Station guests staying at the Americana have easy access to London's business district as well as its many tourist attractions, shops and theatres. The Americana Hotel has a friendly welcoming atmosphere and our staff is available 24 hours per day to take care of your detailed requirements and maintain a safe environment during your stay. ... more less
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- Also Known As:
- Americana Hotel London, England