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“Superb!!” 5 of 5 stars
Review of Hotel Russell

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Hotel Russell
4.0 of 5 Hotel   |   Russell Square, London WC1B 5BE, England (Bloomsbury / Holborn)   |  
Hotel amenities
Ranked #512 of 1,066 Hotels in London
Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Superb!!”
5 of 5 stars Reviewed April 1, 2008

Came to London for a romantic break, and Russell Hotel played a big part in accomplishing this!

On arrival at the hotel, the receptionist informed us that she had upgraded us to a suite! The suite was decorated in an old fashioned style but was very 'Londonish', and added to the atmosphere.

The suite was lovely with a 4 poster bed, warm and had a fabulous view across Russell Sq.

The staff were very friendly, and the concierge were very helpful.

The hotel itself is a magnificent sight, especially the mosaiq floor and the staircase!

The location is fabulous and a 2 minute walk from Russell Sq Station, which is on the Picadilly Line.

We had a wonderful time at Russell Hotel. We would recommend it to anyone going to London.

  • Liked — The Suite, the location and view
  • Disliked — n/a
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,614 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2008

I stayed here with my 11 yr old son. We had a twin room which was cosy and the bed was really comfortable. No view but that wasn't important as we didn't feel we paid a huge amount. The breakfast was included in the price and was excellent. The service was great and staff friendly. Transport was close by as well as supermarket and post office. High price for internet but there's an internet cafe down the road which only charge £1 for 30 minutes. Can't comment on the bar or dinner as we went out to some of the local eateries which were all within walking distance. We walked to Trafalgar sq in 15 minutes but if you don't like to walk - public transport is easy. The hotel is very close to the Russell Sq station. Although the room was serviced late - it can be done earlier if requested. Concierge very helpful and friendly. Only real negative is the smell that permeates the room every now and then. Other than that - it was excellent.

  • Liked — location, price, breakfast
  • Disliked — occasional foul smell
  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 28, 2008

The smallest room I have ever stayed in. Tiny TV, no refrigerators, cold, smelly heating. Beware rooms are mis-advertised on Expedia. Tried 3 different rooms all with different problems, noise, cold. Old and shabby, a 2 star hotel.

Stayed January 2008
Was this review helpful? Yes 2
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Oxfordshire
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 20, 2008

Had to stay here on business and as it was a late booking it was the nonly one I could get in (wonder why it always has rooms available??) Have stayed many times and filled in their guest comments but never received a response or seen any improvement. The room was very nice but the smell of drainage as soon as you enter the hotel is awful and permeates corridors and the lifts. Room was very comfortable but small. Bathroom was very clean and bright. Main problem with this hotel is the extortionate prices in the bar - even in pouring rain my colleagues and I went to a pub for a drink. The restaurant is a lovely room but the food is mediocre to poor. It cost me £52 for three courses and one glass of wine. Could have eaten at Gordon Ramsays for this much. Company pays the food bill but if I have to stay herer again I will forgoe that and have a meal at one of the nearby Italian restaurants. Staff throughout the hotel are very friendly and helpful but the hotel lets itself down badly with the highly priced bar and the poor restaurant. Oh and the drains.....

  • Liked — The bathroom
  • Disliked — The food
  • Stayed March 2008, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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manchester
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2008

lovely hotel would recomend but only b&b . dinner menu very limited and resteraunt no atmosphere. super location staff efficient very comfy bed

  • Liked — location comfortable bed
  • Disliked — dinner in resteraunt
  • Stayed March 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Athens
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 11, 2008

Simply put: nice but old (infrastructure.)
Summary:The room was cold, as was the shower. And the drainage was poorly functional. And the maid did not make the room (until 2:30pm).
Details: I booked (through Expedia.de) a single room for 2 nights early March. The room did not have a radiator but an airconditioning unit, which I almost never see in 4* hotels. The unit seemed really old and it was blowing cold air (not because it reached the set temperature). Furthermore, it was installed opposite the bed, thus it blew the air on the bed and on me (trying) to sleep. After requesting and getting a new room, in the new room the air-conditioning was only blowing on maximum fan speed irrespective of the setting I put! That was very annoying at night.
As for the shower... The water temperature was from very cold to almost bearable. The left knob on the shower was allowing warm water only after you had turned the cold water on. Never enough warm water though!! You could never have even lukewarm water in the shower.
The sink had a problem with the drainage. e.g. It took half a minute for the water to go down the drain after washing my teeth. Similar with the shower. So the sink was always a bit gooey.
The first day I left the room around 9.30 and came back at 14:30. The room had not been serviced. A minute after my arrival a maid came asking if she could make the room. She did not understand (russian) my complaints about the time so she proceeded to only clean the bathroom.

All in all. Good looking hotel with really old infrastructure! I would not go again.

Stayed March 2008
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Ipswich, Suffolk
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 28, 2008

On arrival we discovered to our delight that we had been upgraded to the Queen Anne suite with four poster bed so this review is unavoidably biased toward the positive.

The room was excellent and overlooked Russell Square. It was spotlessly clean and the bed and bedding were comfortable. We also had a balcony which we could actually access - normally hotel window/door openings are restricted! Something to bear in mind if you have children !

Unfortunately, there are a lot of road works at the moment so it was a bit noisy in the morning. Not something the hotel can do a lot about - so bring your earplugs if you want a lay in??

Hotel staff were pleasant, friendly and efficient. Bar prices aren't that expensive for a London Hotel and at least it was a good glass of wine.

The breakfast is around £20 per person !! however there is a small cafe about 100 metres walk up Woburn Place on the right just before the British Medical Association HQ. which does a decent cooked breakfast and vegetarian breakfast for around £6 a person.

  • Liked — Being upgraded to the suite
  • Disliked — Noisy in morning traffic and price of breakfast (ate elsewhere)
  • Stayed February 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Russell

Address: Russell Square, London WC1B 5BE, England
Location: United Kingdom > England > London > Bloomsbury / Holborn , Camden / Primrose Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#302 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Russell 4*
Number of rooms: 373
Official Description (provided by the hotel):
Hotel Russell is an iconic establishment nestled in the heart of the city. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London’s most exclusive addresses, Hotel Russell is the perfect base for business or pleasure. With 19 air conditioned meeting rooms you can rest assured that your business requirements will be met with ease.It is our mission to bring you the very best luxury hotel in London and we can guarantee that Hotel Russell will not disappoint. This Victorian hotel stands out from the crowd with spectacular views over Russell Square. ... more   less 
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Also Known As:
Russell Hotel London
Hotel London Russell
Russel Hotel London
Hotel Russell London, England

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