Hotel was fine and reception staff nice - though it was very expensive 165 pounds for a single for one night - which supposedly includes breakfast - as it would at that price! However, when I arrived my suspicions were aroused by signs that said that breakfast service could get rather busy between the hours of something like 8.30 till ten and that guests should - get this - organise themselves to ideally eat either side of this! I thought - it can't be that bad, surely? This was a Friday night stay after a long week of business - so I'm not going to get up at 7 am to have breakfast at THEIR convenience. I get down there about 8.45 and there is a snaking long queue of people - TO JUST GET INTO THE BREAKFAST ROOM!!!! You have GOT to be kidding me! I can't wait for later as I have a train to catch - so I have no other choice but to forgo the breakfast altogether. It is just inconceivable to me that the management of this hotel are happy to completely fail to provide the space, facilities and staff to ensure that they can provide breakfast to their guests at any time during the advertised breakfast service hours - but apparently they are. I don't work in hotel management but if I did I would be utterly ashamed to do so - what ever happened to providing service for the benefit of the paying customer not at the convenience of greedy and lazy management??
- Official Description (provided by the hotel):
- Hotel Russell is an iconic establishment nestled in the heart of the city. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London’s most exclusive addresses, Hotel Russell is the perfect base for business or pleasure. With 19 air conditioned meeting rooms you can rest assured that your business requirements will be met with ease.It is our mission to bring you the very best luxury hotel in London and we can guarantee that Hotel Russell will not disappoint. This Victorian hotel stands out from the crowd with spectacular views over Russell Square. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HotelTravel.com, Agoda, getaroom.com, EasyToBook, Despegar.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Hotel Russell reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Russell Hotel London
- Hotel London Russell
- Russel Hotel London
- Hotel Russell London, England