We stayed one night over Easter in a Deluxe Queen room which was one of the newly refurbished rooms and we were happy with the layout and decor although there was something missing considering this is a 5 star hotel. This 'something missing' thing seems to continue all over the hotel which, in fairness, is undergoing a refurbishment. We decided to pop to the pool for a quick swim a couple of hours before dinner and I have to say I was quite shocked at the state of the swimming pool which is by far the most needy part of the Waldorf and this should be addressed ASAP with regards to a refurbishment - it is not cheap to stay at this hotel yet the swimming area is worse than many local authority pools (which are quite luxurious in comparison). This was a big dissapointment for me as I always look forward to relaxing in a jacuzzi (there is none at the Walfdorf) and having a swim but it was so depressing that hubby and I made a swift exit. My other gripe with the spa/leisure area is the LA Fitness gym which is part of the hotel and you obtain towels/locker keys from their reception before using the pool. I felt that LA Fitness let the hotel down in general. Also, the music that was being pumped into the pool area was TERRIBLE and I assumed this was coming from the stereo in the gym. I have been a member of gyms situated in 5 star hotels in the past and know first hand that the guest/public policy can work and adhere to 5* standards - the gym at the Waldorf does not.
We ate dinner in the Homage Grand Salon which was good, nice food and nice staff. Breakfast was lovely; nothing but good things to say about the breakfast.
- Official Description (provided by the hotel):
- The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. The restaurant Homage pays tribute to the grand cafes of Europe, incorporating the new opened Good Godfrey's Bar and Lounge and famous Palm Court. ... more less
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- Also Known As:
- The Waldorf Hilton Hotel London
- Hilton Hotel London
- Hilton Hotel Waldorf
- Hilton London Waldorf
- London Hilton
- Waldorf Hotel London
- Waldorf Hilton London
- The Waldorf Hilton London, England