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“5 days like home” 4 of 5 stars
Review of Citadines Trafalgar Square London

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Citadines Trafalgar Square London
4.0 of 5 Hotel   |   18 - 21 Northumberland Avenue, London WC2N 5EA, England (Trafalgar Square / Embankment)   |  
Hotel website
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Hotel amenities
Ranked #238 of 1,049 Hotels in London
Certificate of Excellence 2014
GreenLeadersGold level
Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“5 days like home”
4 of 5 stars Reviewed September 29, 2013

We recently stayed for 5 nights at the end of our UK holiday - Studio apartment 006 on mezzanine floor, no need to open the suitcase that week. Staff were very helpful, apartment was clean and spacious. Great location for the London visitor with all attractions in walking distance and not to forget the Sherlock Holmes Inn (the local) just around the corner. Would have no problems to return here when next in London.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, October 10, 2013
Dear Guest,

Thank you for your feed back.

I'm glad you enjoyed your stay, I hope we can make your next stay as memorable, we look forward to welcoming you back soon.

Kind Regards, Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,121 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2013

We stayed in a 2 bedroomed apartment for 3 nights in September. We were able to check in early which was great after a long flight. You cannot get a better location. A short walk to Picadilly and very close to 2 tube stations. The staff were very helpful and we would definately stay here again without hesitation.

Stayed September 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, September 24, 2013
Dear Guest,

Thank you for such a positive feed back. I'm pleased our property, staff and location were all able to meet your expectations. We would be very happy to welcome you back soon.

Kind Regards, Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north lincolnshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 14, 2013

My 15 year old step-daughter and I stayed here for one night on 10th August 2013 simply for a days shopping and evening show so wanted a good location. We got an amazing deal and we weren't disappointed! Very modern, clean and I was very impressed with location, just off Trafalgar Square in a very leafy street leading to the Thames. Even my teen companion commented as soon as we walked in what a nice hotel it was. We arrived at 10am after setting off at 6am from our home town and expected to be told we couldn't check in, but very impressed that a room was ready so we could freshen up before hitting the shops! Definitely stay again although it isn't a cheap hotel so I dearly hope to be lucky enough to grab another deal!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, September 16, 2013
Dear Guest,

Thank you for your kind feed back, I'm pleased you both had a such a good stay, and were happy with your room.

We often have promotions online, so please do visit our website if you are looking for another good deal, I'm sure there will be something suitable in the near future.

We would be very happy to welcome you back.

Kind Regards, Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2013

Citadines Trafalgar Square is in a great location for getting around London, whether is to the City or to more touristy spots in central London. It looks like it has been recently refurbished, and the lobby and rooms are clean and well kept. However, the corridors look a little worn down and dim. Staff are helpful and patient, even though the hotel is always crowded, they do offer to help you with your bags, booking for taxis etc which is really nice of them.

Although not the most luxurious hotel, it is clean and the room is spacious by London standards.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, September 16, 2013
Dear Guest,

Thank you for your feed back, this is much appreciated.

We will certainly do our best to continue making our guests feel at home, it is always good to hear recognition that our staff are doing a good job.

We hope to welcome you back soon.

Kind Regards, Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2013

It was late because i had been there with my young brother on last November 2012. Location was the best because near to important place for visit in London, such as: Big ben, Thames River, Picadilly, Buckingham Palace, Trafalgar Square, etc. Just by walking and very nice also convinient. If one day i visited to London again, will stay again in here. Very recommended.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, September 11, 2013
Dear Guest,

Thank you for your feed back. Now that almost a year has past, I hope you will soon have the chance to return, and hopefully notice further improvements. Feed back such as your has proven to be extremely valuable in making our guests stays even more memorable.

We look forward to welcoming you back.

Kind Regards, Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Eng
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 9, 2013

Spent the night of the 7th september here with family and friends. What a wonderful hotel - amazing location(Northumberland Avenue is a delightful tree lined street right in the centre of London) The rooms were large, spotlessly clean with a great kitchen area(if you plan a longer visit a great bonus). I can honestly say I have also never stayed in such a quiet hotel - once in your room there are no corridor or traffic noises). The staff were delightful and the buffet breakfast was splendid. Can`t wait to visit again and will definitely recommend to friends.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, September 11, 2013
Dear Guest,

Thank you for the wonderful feed back, this is much appreciated, I'm so pleased your stay was so positive.

We will be very happy to welcome you back, I hope we can continue to exceed expectations.

Kind Regards, Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2013 via mobile

Perfect starting point to our vacation. Easy to find, walk to the london eye, trafalgar square, St James Park, Hyde park, and Buckingham Palace.

The only thing I can think of to improve the room is to have second chair.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben A, General Manager at Citadines Trafalgar Square London, responded to this review, September 9, 2013
Dear Guest,

Thank you for your feed back. This is much appreciated, I'm happy to hear your stay was a positive one. Thank you for your suggestion, we will certainly consider this in our next review.

We look forward to welcoming you back.

Kind regards, Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines Trafalgar Square London

Address: 18 - 21 Northumberland Avenue, London WC2N 5EA, England
Phone Number:
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Green Hotel in London
#155 Family Hotel in London
#173 Luxury Hotel in London
#215 Romantic Hotel in London
#294 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Citadines Trafalgar Square London 4*
Number of rooms: 187
Official Description (provided by the hotel):
Newly renovated for 2012 and located just a few steps away from Nelson’s Column in Trafalgar Square, Citadines Prestige Trafalgar Square London is a short walk from the Houses of Parliament, Big Ben and Westminster Abbey. You are also close to Buckingham Palace, St James’s Park and the National Portrait Gallery which houses one of the greatest European art collections in the world. In this area, busy streets are lined with shops leading down to Covent Garden and Oxford Street. Nearby, St James' Park is a perfect place to take a break from the bustle of the city. The Apart'hotel offers you 187 air conditioned flats over 9 floors, including 126 studios for 1 or 2 people, 49 one-bedroom apartments that sleep up to 4 people and 12 two-bedroom duplex apartments for up to 6 people. In the studios, choose between a double or twin pullout sofa bed. In the one-bedroom apartments, there are twin pullout sofa beds in the lounge area and a double bed in the bedroom. In the two-bedroom apartments, there are double sofa beds in the lounge area, and double beds in the bedrooms.Each studio and apartment of the residence houses a bathroom with hairdryer, a fully-equipped kitchen area complete with cooking hobs, microwave, fridge and dishwasher, complimentary internet access, TV with satellite channels, a direct-line phone and safe deposit box. Ideal Location.Many of the major sites of London are on your doorstep, including the Houses of Parliament & Big Ben, Buckingham Palace and Westminster Abbey. Being very close to the River Thames, your apart’hotel offers easy access to the Southbank Centre and its wide selection of theatres, bars and restaurants as well as the London Eye observation wheel. Culture lovers will enjoy visiting the National Gallery which houses one of the greatest European art collections in the world. Citadines Prestige Trafalgar Square London is convenient for Charing Cross and Embankment Underground stations, providing easy connections to all parts of the capital. Immerse yourself in the lively atmosphere of Piccadilly Circus and take in a show in the heart of Theatreland and then head to one of the plentiful traditional English pubs to round off your evening before heading back to your Apart'hotel. ... more   less 
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Also Known As:
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England

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