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“Conference guests only” 3 of 5 stars
Review of Hilton London Islington

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Hilton London Islington
4.0 of 5 Hotel   |   53 Upper Street, London N1 0UY, England   |  
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Ranked #202 of 1,049 Hotels in London
Certificate of Excellence 2014
Peebles, United Kingdom
Top Contributor
50 reviews 50 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Conference guests only”
3 of 5 stars Reviewed June 15, 2013

This hotel is right next to a major exhibition site. As such it has a large number of guests that attend conferences. This in turn means...
High bar prices (because everyone is on expenses) £10.80 for a glass of average wine!
Late night revellers - 1.00, 2.00 and 3.00 a.m. are pretty bad
Great service - the staff are very well trained and personable.

Location is fantastic if you are desperate to be in Islington or on a conference!

Room Tip: Use a different hotel
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, June 20, 2013
Thank you for providing some feedback with regards to your stay. It is great to see that the team members helped to make a fantastic stay.

We look forward to welcoming you again

Kind regards

Vincent Harewood
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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681 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Newbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2013 via mobile

Stayed here to go to a concert at the Emirates which is within easy walking distance.
Delightful receptionist on arrival & a speedy check in led us to a fantastic refurbished executive room on the 3rd floor. This room was sparkling clean, spacious and comfortable. Great nights sleep.
Breakfast the next morning was somewhat haphazard but what can one expect at 9.30 on a Sun morning? Horrid coffee from conference flasks took the biscuit somewhat though.
Used the Express Check out service.
This Hilton is streets ahead of many of the tired substandard provincial Hilton's I know.
thanks for a delightful stay

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, June 20, 2013
Thank you for sharing your thoughts of the hotel. I was glad to read that you had a comfortable rest and you like the new look.

We would be more than happy to welcome you back

Kind regards

Vincent Harewood
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed June 12, 2013

Just what we needed for our purposes. Rooms very stylish and elegant. Staff were respectful and pleasant. Also very easy to get to using all forms of public transport, great access to bars/shops etc but also great factilities available too. Booked on Late Rooms so a good price too!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, June 20, 2013
Thank you for taking the time to tell us about your stay. I am happy to see that the hotel met what you required and the staff helped make your stay an enjoyable one.

We look forward to seeing you again

Kind regards

Vincent Harewood
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, Lancashire
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 12, 2013

Excellent again at the Hilton. This time however we chose to eat breakfasts elsewhere. We were in a newly refurbished room that was really superb. A perfect location for us as we wished to be close to Upper Street.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, June 20, 2013
Thank you for your review. I am happy that we could accommodate your needs and you enjoyed our refurbished rooms.

We look forward to welcoming you back

Kind regards

Vincent Harewood
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 11, 2013 via mobile

Considering the price of the hotel is almost double that of nearby hotels, I was expecting a very high end product. The room was large and new, but the decor feels cheap and depressing. As a regular guest in London hotels I thought this well below par. The breakfast buffet is more akin to a cheap business stay, and wasn't even included in my £260 room! It's purely self service, even down to the coffee and toast. And doesn't everybody love that long wait for undercooked toast from a buffet toaster.
Wifi is available in the rooms for the bargain price of £14 a day. Do they know it is 2014 and wifi is free if you walk outside the hotel.
Overall, the hotel would be fine if it wasn't so hideously overpriced. In this instance you really don't get what you pay for.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, June 20, 2013
Thank you for your review and comments. I would really like the opportunity to speak with you. I am available directly via +44 (0)20 7354 7748 or grm.islington@hilton,com.

I look forward to speaking with you.

Kind regards

Vincent Harewood
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 9, 2013 via mobile

We stayed in a fourth floor newly furbished double room. The room was tastefully furnished and extremely quiet. Considering the vibrant sounds of diners and partygoers in Upper Street this was a bonus. The Hotel was spotlessly clean and we were given a warm welcome at Reception.All our wishes were granted. We paid £169 night per room. We thought this was reasonable for a London Hotel. Breakfast not included but we were happy to buy croissants from M&S . There was a fridge in room plus tea and coffee making equipment.i would thoroughly recommend this hotel
Y

Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, July 2, 2013
Thank you for sharing your experience of the hotel. I am happy that you had an enjoyable stay at the Hilton London Islington and that you liked our new rooms.



We hope to welcome you back again



Kind regards



Vincent Harewood

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

Convenient location, close to transport, and restaurants. Excellent for business trips. The hotel is recently refurbished making it modern and business friendly with excellent WiFi access. The service is quick and efficient and the breakfasts are excellent.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent H, Guest Relations Manager at Hilton London Islington, responded to this review, June 20, 2013
I would like to thank you for telling us about your stay. I am happy that you found the hotel spotless and well furnished as well as the location great and welcoming staff.

We look forward to welcoming you back.

Kind regards

Vincent Harewood
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton London Islington

Address: 53 Upper Street, London N1 0UY, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#141 Romantic Hotel in London
#148 Luxury Hotel in London
#172 Family Hotel in London
#178 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Islington 4*
Number of rooms: 190
Official Description (provided by the hotel):
Refurbished mid 2013, Hilton London Islington is situated in the heart of fashionable Islington yet remains close to central London, striking the perfect locational balance. The hotel is just 5 minutes' walk from Angel tube station and one stop from Kings Cross St. Pancras, making it an ideal base from which to connect to Europe. Located next to the Business Design Centre and just a 5 minutes' drive to Emirates Stadium, the hotel offers convenient accommodation for attending a conference or event. An adjacent car park is available with discounted overnight rates for hotel residents (0.70 Per hour from 18:00 until 08:00). Within walking distance of the hotel, guests can see a play at Almeida or Sadler's Wells Theatres and discover the street markets. Stay only one tube stop away from Old Street Station or to some of London's most popular attractions: Tower Bridge, Tower of London, London Eye and the famous Oxford Street. Unwind in an elegantly furnished guest room or suite with modern amenities and new decor. Catch up with work at the desk or relax with on-demand movies on the 42" flat-screen TV.From 1st May 2014, in-room WiFi is complimentary (for browsing the news, read emails and chat with friends). To stream video and download large files, a fee of £7.50 Inc VAT for 24 hour connection will apply. Relax in the trendy Axis Bar & Restaurant, open for breakfast, lunch and dinner. The hotel restaurant serves locally and internationally inspired cuisine in a laid back atmosphere. Dine in with 24-hour room service. The new Executive Lounge allows guests to enjoy free WiFi, breakfast, coffee and snacks throughout the day and canapes in the evening. New Cancellation Policies, effective 1st January 2015: No cancellation charges until the day prior to arrival, 11:59pm. ... more   less 
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Also Known As:
Hilton London Islington Hotel London
London Hilton
Hilton London Islington England

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