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Premier Inn London Hanger Lane: Traveler Reviews

1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
Hotel amenities
Premier Inn London Hanger Lane
Ranked #40 of 1,081 hotels in London
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424 reviews from our community

Traveler rating
    288
    110
    18
    6
    2
See reviews for
Families
185
 
Couples
108
 
Solo
10
 
Business
35
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“"Excellent Hotel"”
5 of 5 stars Reviewed February 12, 2013

After reading all the reviews about this hotel on trip adviser, when planning a trip to London I chose this one. I was not disappointed! From the welcome I got when I arrived to when I left everything was just perfect!
The room, like the rest of the hotel, excellent, clean & tidy, overlooking a quadrangle, so not much of a view. BUT it was so quiet. The bed was really really comfy & I had three of the best nights sleep ever in a hotel.
The food, I only had breakfast but it was superb, with so much choice. I thought £8-95 charged for it a little high at first, but no, it`s not, in fact it`s well worth the money.
What`s more, with Hanger Lane tube station literally outside the hotel door, transport links are excellent! It took only 25 mins to get to Marble Arch in the centre of London.
All in all, a great stay, would recommend this hotel to anyone & can`t wait to go back again, Well done team!!

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Allan002 about Premier Inn London Hanger Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review
February 26, 2013
Hi There

First of all, our deepest gratitude for your review, it is great to read! We are very proud of our hotel, and take a lot of time and effort to get it right.. Most of the time it works! I think the breakfast is a real bonus, and well worth the money when you look at the choice you get!
As for location, you are close to most things here at Hanger Lane, and we have not only the Central Line for the underground, but the Piccadilly Line is just 10 mins walk away as well. If you need any directions for your next stay, just let us know and we will sort it out for you!

Best Regards,

The Hanger Lane Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keswick, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
“Disappointment at the highest level”
1 of 5 stars Reviewed February 9, 2013

Was booked into this hotel for work and despite the good reviews I was left disappointed.

Breakfast was dreadful. Staff were too busy talking to each other to both about our group. Bed was uncomfortable, noise came from the corridor all night long.

No idea why anyone would stay in this area at all. I suppose you get what you pay for and there was nothing to encourage me to ever return to this hotel.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 6 more reviews by Graham W for London
Ask Graham W about Premier Inn London Hanger Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn London Hanger Lane, responded to this review
February 15, 2013
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of customer service and I am sorry to learn that we have failed on this occasion. Please be assured at Premier Inn we take all feedback seriously and we would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com and we will follow this up with our Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“"Dont judge a book by its cover"”
5 of 5 stars Reviewed February 6, 2013

Looked around for a premier inn on outskirts of london as a base and would possibly have chosen
a more desirable area but the reviews were so good we booked and stayed for four nights.
Not disappointed. Great food in restaurant especially breakfast.So much to choose from! The staff were all genuinely friendly, attentive when needed and there was a lovely relaxed atmosphere.
Rooms were spacious, nice bathroom with constant hot running water. No outside traffic noise.
Easy to get to from base of M1, good car parking facility, tube station virtually on the doorstep and took 20 mins to get in to the centre of London. Will certainly revisit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask parkz48 about Premier Inn London Hanger Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review
February 26, 2013
Hi There

Thank you so much for your review, it is a really great thing to read! We work very hard at service, as it is more important than anything. The breakfast is something we are very proud of, and the rooms are all about being clean and comfortable.. We do the best we can!

Thank you again, we look forward to your next stay!

Best Regards,

The Hanger Lane Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Great service, great breakfast!!”
5 of 5 stars Reviewed February 5, 2013 via mobile

Second time visiting. Just staying one night as a base for two days in London for leisure. Great service from staff. Good room considering price point, and very clean. Excellent breakfast!!! All round pleasant stay and highly recommend!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Msivers about Premier Inn London Hanger Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review
February 26, 2013
Hi There

Many thanks for your positive review! We have a very different mix of people that stay with us, so the breakfast being so varied works well for all that stay! As for the staff, I genuinely believe they are the best thing about the hotel... A great team!
Thank you again, and we look forward to your next stay with us whether it be for business or pleasure!

Best Regards

The Hanger Lane Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tonsberg
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice and friendly”
4 of 5 stars Reviewed February 3, 2013

Nice and friendly staff . Clean rooms. The hotel is situated by a big road, but we could not hear the traffic from our room. The tube station is only 100 meters from the hotel- easy access to get anywhere we like.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with premierinn.com

Ask wendyTonsberg about Premier Inn London Hanger Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review
February 26, 2013
Hi There

Thank you for your time taken to review our hotel, we are very pleased we did everything well, and we hope to see you again in the near future!

Best Regards,

The Hanger Lane Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Hanger Lane

Also Known As:
Premier Inn London Hanger Lane Hotel London
Premier Inn London Hanger Lane Hotel
Premier Inn London Hanger Lane England
Address: 1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
Region: United Kingdom > England > London
Amenities:
Restaurant
Hotel Style:
#15 Family Hotels in London
#20 Best Value Hotels in London
#202 Business Hotels in London
Price Range: $$
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