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“"Excellent Hotel"” 5 of 5 stars
Review of Premier Inn London Hanger Lane

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Premier Inn London Hanger Lane
3.0 of 5 Hotel   |   1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England   |  
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Rooms from £69
Ranked #111 of 1,066 Hotels in London
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“"Excellent Hotel"”
5 of 5 stars Reviewed February 12, 2013

After reading all the reviews about this hotel on trip adviser, when planning a trip to London I chose this one. I was not disappointed! From the welcome I got when I arrived to when I left everything was just perfect!
The room, like the rest of the hotel, excellent, clean & tidy, overlooking a quadrangle, so not much of a view. BUT it was so quiet. The bed was really really comfy & I had three of the best nights sleep ever in a hotel.
The food, I only had breakfast but it was superb, with so much choice. I thought £8-95 charged for it a little high at first, but no, it`s not, in fact it`s well worth the money.
What`s more, with Hanger Lane tube station literally outside the hotel door, transport links are excellent! It took only 25 mins to get to Marble Arch in the centre of London.
All in all, a great stay, would recommend this hotel to anyone & can`t wait to go back again, Well done team!!

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

First of all, our deepest gratitude for your review, it is great to read! We are very proud of our hotel, and take a lot of time and effort to get it right.. Most of the time it works! I think the breakfast is a real bonus, and well worth the money when you look at the choice you get!
As for location, you are close to most things here at Hanger Lane, and we have not only the Central Line for the underground, but the Piccadilly Line is just 10 mins walk away as well. If you need any directions for your next stay, just let us know and we will sort it out for you!

Best Regards,

The Hanger Lane Team
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859 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Keswick, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 9, 2013

Was booked into this hotel for work and despite the good reviews I was left disappointed.

Breakfast was dreadful. Staff were too busy talking to each other to both about our group. Bed was uncomfortable, noise came from the corridor all night long.

No idea why anyone would stay in this area at all. I suppose you get what you pay for and there was nothing to encourage me to ever return to this hotel.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn London Hanger Lane, responded to this review, February 15, 2013
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of customer service and I am sorry to learn that we have failed on this occasion. Please be assured at Premier Inn we take all feedback seriously and we would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com and we will follow this up with our Management Team. Thank you for taking the time to review our hotel.
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Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2013

Looked around for a premier inn on outskirts of london as a base and would possibly have chosen
a more desirable area but the reviews were so good we booked and stayed for four nights.
Not disappointed. Great food in restaurant especially breakfast.So much to choose from! The staff were all genuinely friendly, attentive when needed and there was a lovely relaxed atmosphere.
Rooms were spacious, nice bathroom with constant hot running water. No outside traffic noise.
Easy to get to from base of M1, good car parking facility, tube station virtually on the doorstep and took 20 mins to get in to the centre of London. Will certainly revisit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Thank you so much for your review, it is a really great thing to read! We work very hard at service, as it is more important than anything. The breakfast is something we are very proud of, and the rooms are all about being clean and comfortable.. We do the best we can!

Thank you again, we look forward to your next stay!

Best Regards,

The Hanger Lane Team
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1 review
5 of 5 stars Reviewed February 5, 2013 via mobile

Second time visiting. Just staying one night as a base for two days in London for leisure. Great service from staff. Good room considering price point, and very clean. Excellent breakfast!!! All round pleasant stay and highly recommend!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Many thanks for your positive review! We have a very different mix of people that stay with us, so the breakfast being so varied works well for all that stay! As for the staff, I genuinely believe they are the best thing about the hotel... A great team!
Thank you again, and we look forward to your next stay with us whether it be for business or pleasure!

Best Regards

The Hanger Lane Team
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tonsberg
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2013

Nice and friendly staff . Clean rooms. The hotel is situated by a big road, but we could not hear the traffic from our room. The tube station is only 100 meters from the hotel- easy access to get anywhere we like.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Thank you for your time taken to review our hotel, we are very pleased we did everything well, and we hope to see you again in the near future!

Best Regards,

The Hanger Lane Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chamonix, France
Top Contributor
187 reviews 187 reviews
126 hotel reviews
Reviews in 117 cities Reviews in 117 cities
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed February 1, 2013

Stayed here for one night whilst visiting Central London. Location was really handy for driving in from the North. Straight down the M40, a few miles along the A40 and turn right! Parking available at £6 and two tube stations within a few minutes walk getting you into Central London in around 20 mins.

Checked in very early but that wasn't a problem - in fact the young man on check-in went out of his way to allocate me a room that was ready. Very pleasant as were all staff dealt with (this is very typical of Premier Inn).

Rooms are of the 'older' style with small TV, etc but are perfectly clean and comfortable. Never heard a sound throughout my stay. View was dreadful (looking over the back of some shops/flats) but that's not really why you choose this hotel ;)

As always, Premier Inn's great free/£3 for 24 hours WIFI.

Usually prefer a more central hotel but for a last minute booking for £68 I was very happy here.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Thank you for your review, I'm glad we were able to do the important things well - cleanliness and service are everything a guest will want from us! The view in some rooms however is terrible, you are correct!! Next time ask for a room facing Wembley, you get to see the stadium!!

We hope to see you again soon!

Best Regards
The Hanger Lane Team
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Barcelona, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2013

First experience is essential, and they passed the examination.
Family of four, with two chilndren, comming from Barcelona, visiting London for a weekend using the tube. First time kids tooked a plane. First time kids traveled abroad. That means no problems, please!
We did the reservation at Wembley Park Inn hotel. Jubelee line gets there and -oh my god!- bad news: you had to do the last five stops by bus. 30' extra minutes.
Improvement works at the Wemblay Park station for a few days.
That not was a Premier Inn's fault, but the gave us a good and quick solution.
- Can you change us the hotel?
- Yes, of course, let me check it.
As easy as that. Same family room, wiht a tube station just a few yards to reach the city center... and for a few less price.
Our stay there was perfect.
Something to improve? There is always something to improve. In my opinion, and comming from a mediterranean area, breakfast always has to have cheese (different types) and ham (differenty types too) and fresh orange juice.
This is just an small and personal appreciation.
I love their BIG and CLEAN rooms!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 1, 2013
Hi There

I am really glad we passed the test!

Thank you for the great comments, we value any feedback very highly, so I have noted your breakfast suggestions.. We have the opportunity to relay suggestions to our Head Office team, and they take it seriously, as late last year we changed our dinner menu to accomodate guest suggestions!

I would also like to say thank you for recognising Wembley Stadium Premier Inn, who intially helped you with your booking? As a cluster of hotels, we support each other constantly, so it is all about getting the right result for the guest. Wembley is a fantastic hotel for that!!

Once again, thank you, we look forward to your return!

Best Regards

Hanger Lane Management Team
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Additional Information about Premier Inn London Hanger Lane

Address: 1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#62 Family Hotel in London
#76 Best Value Hotel in London
#130 Romantic Hotel in London
#189 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Hanger Lane 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Premier Inn London Hanger Lane Hotel London
Premier Inn London Hanger Lane England

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