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“Great service, great breakfast!!” 5 of 5 stars
Review of Premier Inn London Hanger Lane

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Premier Inn London Hanger Lane
3.0 of 5 Hotel   |   1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England   |  
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Ranked #143 of 1,055 Hotels in London
Certificate of Excellence
1 review
“Great service, great breakfast!!”
5 of 5 stars Reviewed February 5, 2013

Second time visiting. Just staying one night as a base for two days in London for leisure. Great service from staff. Good room considering price point, and very clean. Excellent breakfast!!! All round pleasant stay and highly recommend!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Many thanks for your positive review! We have a very different mix of people that stay with us, so the breakfast being so varied works well for all that stay! As for the staff, I genuinely believe they are the best thing about the hotel... A great team!
Thank you again, and we look forward to your next stay with us whether it be for business or pleasure!

Best Regards

The Hanger Lane Team
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1,033 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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tonsberg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 3, 2013

Nice and friendly staff . Clean rooms. The hotel is situated by a big road, but we could not hear the traffic from our room. The tube station is only 100 meters from the hotel- easy access to get anywhere we like.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Thank you for your time taken to review our hotel, we are very pleased we did everything well, and we hope to see you again in the near future!

Best Regards,

The Hanger Lane Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Level Contributor
201 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
4 of 5 stars Reviewed February 1, 2013

Stayed here for one night whilst visiting Central London. Location was really handy for driving in from the North. Straight down the M40, a few miles along the A40 and turn right! Parking available at £6 and two tube stations within a few minutes walk getting you into Central London in around 20 mins.

Checked in very early but that wasn't a problem - in fact the young man on check-in went out of his way to allocate me a room that was ready. Very pleasant as were all staff dealt with (this is very typical of Premier Inn).

Rooms are of the 'older' style with small TV, etc but are perfectly clean and comfortable. Never heard a sound throughout my stay. View was dreadful (looking over the back of some shops/flats) but that's not really why you choose this hotel ;)

As always, Premier Inn's great free/£3 for 24 hours WIFI.

Usually prefer a more central hotel but for a last minute booking for £68 I was very happy here.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 26, 2013
Hi There

Thank you for your review, I'm glad we were able to do the important things well - cleanliness and service are everything a guest will want from us! The view in some rooms however is terrible, you are correct!! Next time ask for a room facing Wembley, you get to see the stadium!!

We hope to see you again soon!

Best Regards
The Hanger Lane Team
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Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 25, 2013

First experience is essential, and they passed the examination.
Family of four, with two chilndren, comming from Barcelona, visiting London for a weekend using the tube. First time kids tooked a plane. First time kids traveled abroad. That means no problems, please!
We did the reservation at Wembley Park Inn hotel. Jubelee line gets there and -oh my god!- bad news: you had to do the last five stops by bus. 30' extra minutes.
Improvement works at the Wemblay Park station for a few days.
That not was a Premier Inn's fault, but the gave us a good and quick solution.
- Can you change us the hotel?
- Yes, of course, let me check it.
As easy as that. Same family room, wiht a tube station just a few yards to reach the city center... and for a few less price.
Our stay there was perfect.
Something to improve? There is always something to improve. In my opinion, and comming from a mediterranean area, breakfast always has to have cheese (different types) and ham (differenty types too) and fresh orange juice.
This is just an small and personal appreciation.
I love their BIG and CLEAN rooms!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, February 1, 2013
Hi There

I am really glad we passed the test!

Thank you for the great comments, we value any feedback very highly, so I have noted your breakfast suggestions.. We have the opportunity to relay suggestions to our Head Office team, and they take it seriously, as late last year we changed our dinner menu to accomodate guest suggestions!

I would also like to say thank you for recognising Wembley Stadium Premier Inn, who intially helped you with your booking? As a cluster of hotels, we support each other constantly, so it is all about getting the right result for the guest. Wembley is a fantastic hotel for that!!

Once again, thank you, we look forward to your return!

Best Regards

Hanger Lane Management Team
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Llanelli, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 23, 2013

Although a cold snowy weekend a very warm welcome greeted us and throughout the stay from all the staff. the hotel made a very pleasant base for London just yards from the tube station and access to the city, Stayed 3 nights with family including a 12 year old enjoyed the meal deal of dinner & breakfast and a drink from the bar in the evening.
Will definitely use again for visiting London - useful secure car park too.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, January 29, 2013
Hi There

Our deepest gratitude for your review Sir, we really appreciate your time spent! I am very pleased you had a good stay, and I hope your 12 year old had a good time too!

We look forward to seeing you again soon!

Best Regards
The Hanger Lane Management Team
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New South Wales, Australia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 21, 2013

My friend and I stayed here whilst visiting London in December 2012. Whilst a 25 minute tube ride from the city centre, the tube entrance was literally outside the door.

All staff we saw at this Premier Inn were always smiling and happy to help.

No complaints about the standard of the room either.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, January 29, 2013
Hi There

Short & sharp, great way to say how much you enjoyed it!

Thank you for telling us, we will continue to do the right things with the feedback yourself and others give!

We look forward to your next visit!

Best Regards
The Hanger Lane Management Team
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

Myself and my partner stayed here for 2 nights whilst visiting London to celebrate our anniversary. As soon as we walked through the doors we were greeted by a very nice member of staff who was smiley and very helpful whilst we checked in. Every single member of staff we spoke to whilst staying were really nice and always happy to help or have a chat. The room was lovely, especially impressed with the bath. Most hotels we stay at only have little tiny showers so to be able to unwind in the bath after a long day was just lovely. As we drink a lot of tea, there wasn't nearly enough tea and milk in the room, but the few times my partner went downstairs to request more, there was never a problem and they were happy to give us as much as we needed. The food was lovely and reasonably priced, and we spent a lovely evening enjoying the friendly atmosphere and having a few drinks.
This is now our hotel of choice whenever we come to London as we had such a good experience here and couldn't fault a single thing!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane, responded to this review, January 29, 2013
Hi There

Thank you so much for your review, its always a pleasure to make our guests feel welcome! We try to invest in the things that customers find important, and a bath is definately one of them! A strong shower is important too, so we are very lucky to have both..
I will thank the staff for you, they will be delighted to welcome you back in the future!

Best Regards
The Hanger Lane Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Hanger Lane

Address: 1 - 6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Restaurant Wheelchair access
Hotel Style:
#46 Best Value Hotel in London
#89 Family Hotel in London
#134 Romantic Hotel in London
#252 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London Hanger Lane 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Premier Inn London Hanger Lane Hotel London
Premier Inn London Hanger Lane England

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