We stayed here 4th-6th January with two kids aged 12 and 5. The room was spacious and clean, and included tv, free 30 mins wifi (24hrs for £3), hairdryer, wash products etc. A very comfortable stay.

The staff were wonderful .. Customer service very friendly, happy, polite and helpful and I would say exceptional... (well done guys, you could teach others a thing or two!) and thats what made the real difference here. Our extended family stayed at the Royal Plaza 2 mins away from us and we spent some time there, and I have to say we were very pleased at our choice of the premier inn in comparison!.

We upgraded to the meal deal option so for £22 each we had evening meal (and drink) and breakfast (childrens breakfast was free). The food was lovely, fresh and good portions, excellent breakfast..

the tube is a minutes walk away and takes about 30 mins to central London (zone 4 day tube ticket is £8 for adults). All very convenient and we will definitely be staying here for future London stays with the kids. very family friendly and we were suitably impressed!

Stayed for 3 nights, 2 adults & 2 children (4 & 9) in family room. Quiet location, decent sized room on 1st floor at back of hotel. Friendly welcome from Nag on the desk. All the hotel staff were very pleasant.
Dropped our luggage off in the room & headed off into town on the tube, the station is metres away! Don't be put off by the distance.....20 minutes into the centre of London is no time at all. Get yourselves an Oyster Card for extra value on the tube & go out after 9.30am - the prices are capped daily at £7.70 (the kids were free) so the distance out of town isn't an issue, we saved much more than that by not staying in the centre of town. It's only in Zone 3 anyway.
Hotel is a handy base. Room had the usual offering of tea & coffee. Nice LCD TV. Enough storage (open plan unit with 1 drawer ) for 4 of us for 3 days.
There's a parade of shops next door for milk, papers and bits and bobs. Also a Chinese restaurant and an Italian place if you want something else to eat. There's a sandwich bar at the other parade across the road.
We did eat in the hotel on one evening. Decent enough choice. Kids meals were good value and the adult meals were ok, what you would expect really. Service there was also very good. Save yourself money on the bar prices though by going to the off-licence on the parade.
Would deffo stay here again.

The customer service at this hotel is excellent. I stayed here with my husband and two young children whilst touring London. The staff were brilliant with the children. The room was very spacious and the food was good quality and excellent value for money. I will definitely stay here again and have recommended this hotel to friends and family.

Hanger lane isn't to most desireable place in london but for convenience, it can't be beaten. The rooms were spotless, with an LCD tv etc. plenty of hot running water for a shower. The staff were very friendly and helpful. Full English breakfast was faultless. We were able to park our car in their secure car park and the tube was a couple of minutes away. I think we paid under £50 per night. What more can I say.