For the money I paid to stay in a deluxe room for one night, I was obviously expecting an excellent room. However, the room we got was below average. It had dust everywhere and every time the guests upstairs flushed the toilet you could hear it, meaning a very annoying night/morning. We requested to move but the rooms they offered were worse than the first, either too cold, loud ventilation or stains on the sofa. Some of the hotel staff are incompetent and rude too. I will not stay in this hotel again, waste of money. The hotel staff did not even compensate us for our terrible stay, even though they said they 'may' offer complimentary breakfast, but they failed to get back to us on this. I would avoid staying at this hotel and go for Hilton/doubletree instead!
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- Also Known As:
- Radisson London
- London Radisson
- Radisson Edwardian Grafton Hotel
- Radisson Blu Edwardian Grafton Hotel London, England