I've never had a hotel stay that so exactly matched the Trip Advisor reviews!
We checked in at 2300 after a show, and they had trouble finding out pre-paid lastminute.com booking. The excuse: "We have 2 Jennifer's staying here tonight, and we don't know which room has been given to the other Jennifer who checked in earlier." The clerk had to go find a room that was unoccupied to give us, and they had us register using the other Jennifer's card. I crossed out every piece of info that didn't match mine, just to be safe, and didn't sign the part saying I'd be liable for charges.
When we got to our room, there were no towels, but my partner went back down to the desk, and quickly got some. The key never did work, we just knocked and let each other in. The noise from outside wasn't bad, even after bars closed, but any voice in the hallway seemed to be amplified and played louder right in our room. The fire alarm went off once, and we ignored it.
However.......the room was sufficiently clean for me, with no smells or bed bugs. The ensuite was also clean, and not as small as others I've stayed in. The shower was hot with good water pressure. As a place to stay between 2300 and 0900 it fit the bill.
- Official Description (provided by the hotel):
- Kensington West is situated in the heart of stylish London, Kensington. Just a 3 minutes walk from Olympia exhibition centre & within easy reach to Kensington high street; boasting many restaurants, bars, shops & a cinema. Kensington West offers good-value en-suite bedrooms. All of which have free WI-FI, flat screen LCD TV’s, hair dryer, complimentary toiletries, ample power outlets and in-room tea & coffee facilities. We also offer a lift to all floors and a friendly 24 hour reception service. ... more less
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- Also Known As:
- Hotel Kensington West
- Kensington West London
- Kensington West Hotel London, England