I stayed just one night in this place and that was one night too many. The check in took more than 30 mins as I couldn't produce the card I had made the booking with (result of a robbery the week before). The man on reception was not very helpful and raised his voice to me and then constantly dealt with other people hence the 30 minute wait.
The room was described as superior but I was hard pressed to see why it was afforded a superior rating, I decided it was probably due to the presence of a Glade air freshener placed in a corner. The bed was only made up with sheets, there were two blankets on a shelf no duvet. The ceiling had patches of what seemed to be plaster splattered on it, the carpet was marked and mucky plus the furniture was mismatched with stained seating on the chair. The bathroom was clean but only one of the 6 spotlights were working.
The room was ground floor at the front so very noisy especially at 4am when a group of people waiting in reception for a taxi spent 20 mins conversing at the top of their voices. Breakfast was in a soulless basement staffed by grumpy non communicative females who seemed to be there purely to clear tables.
On a positive note, the room was warm, sheets and towels were clean and the shower was hot.
Not a hotel I shall ever use again.
- Official Description (provided by the hotel):
- Hotel with multilingual staff set in Edwardian style building dating from 1900; situated two miles from Victoria Station. ... more less
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- Also Known As:
- Avni Kensington London
- Avni Kensington Hotel London, England