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“Really pleased” 5 of 5 stars
Review of Hotel Indigo London Kensington - Earl's Court

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Hotel Indigo London Kensington - Earl's Court
4.0 of 5 Hotel   |   34-44 Barkston Gardens | Kensington, London SW5 0EW, England (Earls Court)   |  
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Ranked #96 of 1,066 Hotels in London
Ottawa
1 review
2 helpful votes 2 helpful votes
“Really pleased”
5 of 5 stars Reviewed May 15, 2013

We booked this hotel for three days for our first visit to London. It is a lovely hotel ... very clean, comfortable and central. We liked the hardwood floors; the bed was comfortable and the linen was luxurious. Even the side chair was comfortable! THe bathroom was modern, with a large shower.We were especially pleased with the little extras such as free wi-fi and complementary mini-bar. The staff was friendly and helpful.
THe location is fantastic. Earls Court Station is minutes away for easy access to any place we wanted to go. It was so easy taking the tube to Heathrow with our luggage.
We ate a fantastic breakfast at Bencho on Earls Court Road and would have returned for dinner if we had more time. We also enjoyed the Chinese Restaurant which is right around the corner from the Hotel. We would definitely recommend this hotel to our friends.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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728 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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UK
Top Contributor
115 reviews 115 reviews
106 hotel reviews
Reviews in 68 cities Reviews in 68 cities
339 helpful votes 339 helpful votes
5 of 5 stars Reviewed May 15, 2013 via mobile

Is this really a London hotel?

Free WiFi; free mini bar, friendly staff, sensible bar prices and a tastefully furnished quiet and ventilated room. By pre-booking I secured a reasonable room rate (for London).

More like an up market B&B, which I mean in a positive way and as a compliment, as of course Indigo is part of a IHG, a major hotel chain.

Very comfortable bed, in a room furnished to create an impression that is far from the usual chain hotel. Small but adequate and cleverly designed bathroom with a powerful shower.

I would certainly stay again, I just hope it stays as it is, reasonable prices and all.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 14, 2013

I booked this hotel as a birthday present for my fiancé - we had a party in the evening for our engagement. It is a 2 minute walk from Earls Court Station which was great.

I had told him we were staying at a budget hotel - the look on his face when he saw this hotel was priceless.

The art on all the walls including the reception is fantastic. The staff are so friendly and helpful. Each room is individual. Reasonably big for a Central London location with a complementary mini-bar. The bed was really comfortable.

The food at the restaurant was nice - we had dinner and our breakfast was included. Having researched a lot - this hotel was cheaper than many others and I can't believe it.

Our only complaint is that we couldn't stay for more than 1 night - but at least check out was at midday.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 13, 2013 via mobile

Lovely hotel. Agree with other reviews and would highly recommend. Modern, clean and with lots of extras - would go again. Had a suite which had a nice comfy lounge and a bed area. Very good shower. No bath but didn't bother us!

Had breakfast in the pub on the corner - wouldn't recommend!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 13, 2013

This hotel is genuinely fantastic.

It's very conveniently located, being only a stones throw away from the very well connected Earl's Court Underground station.

It is serviced by amazing and attentive staff.

The room is beautifully furnished, very well cleaned, and very well stocked including hairdryers and irons as standard, a great sound system, air conditioning that isn't centrally set, and a free minibar providing you refreshments to enjoy as you read the complimentary magazines by the beautiful bay window.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Top Contributor
109 reviews 109 reviews
45 hotel reviews
Reviews in 45 cities Reviews in 45 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

As a Platinum priority club member, I got upgraded to room 502 on the top floor. There are only 2 rooms on this floor (the lift only goes to the floor below). The upgrade was a nice start!

I really liked this hotel. On the whole, I think hotels in London are extremely poor value, however this hotel is not. The decor is classy and as the hotel only opened a few months ago, it's still in great condition.

Location: only a few minutes walk from Earl's Court tube station. The hotel is situated on a quiet side street but Earls Court road (20 seconds walk) has all the shops, restaurants, coffee shops, pubs that you will need. A great combination.

Room: big comfy bed, well laid out, great decor etc. There's also a FREE minibar with snacks and FREE wifi. More hotels need to follow this example instead of charging extortionate amounts of these amenities.

The only slight negative that I'll point out is that the room doesn't have a bath. Not an issue for me though.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke H, Front Office Manager at Hotel Indigo London Kensington - Earl's Court, responded to this review, May 13, 2013
Dear Toddy0011

I am so glad to receive such a positive review from one of our most loyal priority club guests. As a platinum member you must have stayed in many hotels so to know that you enjoyed your time with us is fantastic news. To recognise your loyalty we also hand pick your room and offer upgrades to Executive Rooms and Junior Suites whenever possible.

The location you are right is the “best combination” being so close to Earl’s Court tube station whilst set back from the busy street enjoying a quieter hotel with nice views over Barkston Gardens.

We really want our guests to feel like they have received value for money so that is why we do not charge for the minibar in the rooms and the wifi as these are both things that we believe our guest will want during their stay and would make a huge difference.

It is a brand standard for all Hotel Indigo hotels to have spa inspired walk in showers and no baths as guest research showed that was the majority’s preference. However we do actually have 3 rooms with bathtubs so if this is something that you would like for your stay then please email me before so that I can pre-allocate one of these rooms.
fohmanager@hotelindigokensington.co.uk

Thank you again for leaving such a positive review and we do hope you return in the near future.

Kind Regards,

Brooke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California, United States
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 10, 2013

Wow, what a perfect place. The rooms are small, but just big enough. And you want to hear about amenities? Here's a list:

- Free crisps, chocolate, soda, mineral water in the snack bar
- iPhone compatible alarm clock / stereo system (and yes it sounded good)
- Fantastic walk in style shower
- Massive TV with great selection of channels and seemingly PVR (though I didn't try that out)
- Wall mounted dock for multimedia, including USB - so that means you can have your iPhone charging on the alarm clock, your iPad connected to the USB, and your Kindle hooked up to a regular outlet - all with your one measly adapter that you haul around (yes, none of us bring enough - they take up too much room don't they?)
- In-room safe
- Extremely comfortable bed with luxurious comforter

All that and it is absolutely spotlessly clean. Oh yes, and you're an easy 45 minute tube ride with NO changes required from Heathrow. Now why in the world would you ever stay anywhere close to Paddington again and pay for that wildly over-expensive Heathrow Express? :-)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo London Kensington - Earl's Court

Address: 34-44 Barkston Gardens | Kensington, London SW5 0EW, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#36 Business Hotel in London
#79 Luxury Hotel in London
#110 Romantic Hotel in London
#124 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo London Kensington - Earl's Court 4*
Number of rooms: 100
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Also Known As:
Barkston Garden London
Hotel Indigo London Kensington - Earl's Court England

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