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“Pleasantly surprised” 4 of 5 stars
Review of Best Western Burns Hotel

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Best Western Burns Hotel
3.0 of 5 Hotel   |   18-26 Barkston Gardens | Kensington, London SW5 0EN, England (Earls Court)   |  
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Ranked #475 of 1,073 hotels in London
Manchester, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed July 16, 2013

Having read some of the reviews we had some reservations about the hotel but were pleasantly surprised by both the staff and the room. We had a room in the basement (42) which was spacious and cleaned with a decent bathroom. There we no bars on the window which let in pliantly of light. We didn’t eat in the hotel as there are plenty of places that do a decent cheap breakfast nearby, we used the Blackbird pub on the corner which did an excellent fry up. I’d also recommend the Orjowan restaurant which is authentic Lebanese , its only about 5 mins walk from the hotel, back to the main road, turn right past the tube station and right again.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

We stayed here for one night whilst visiting London.
The location is excellent, a 5 minute walk maximum from Earls Court Tube station
The rooms are very small and don't have air conditioning. We were upgraded free of charge to a deluxe room and it was still very small.
Hotel was clean and the reception staff friendly.

If you aren't planning on spending a lot of time in the room then this hotel is more than adequate.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sesto San Giovanni, Italia
Top Contributor
87 reviews 87 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 11, 2013

The Best Western Burns is very nice hotel, conveniently locatred 3 steps away from Earl's Court Tiube station.
Rooms are tiny, but if you are lucky enough to get one overlooking the square garden you will be rewarded. Breakfast is average, but there are a lot of pub you can choos from.
Rooms are tiny, but it is not a big deal if you are a business traveller or a tourist visting london. Hotel is in a quiety Street and it is definitely value for momey: clean rooms with decent plumbing (an exception in the UK!)

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ghent, Belgium
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 9, 2013

Given the overall price-quality rate of London hotels, this is actually quite a good choice. I stayed for four nights in a single bedroom.

Pro:
- excellent location, very near Earl's court tube but in a quiet street
- room was a good size
- very quiet street, but a lot of pubs and stores nearby
- very clean
- friendly staff

Con
- roomwide carpet (which seems to be inevitable in London)
- bed is rather tiny - if you're over 170 cm at least. Also the mattress has springs, so if you're not used to that that might feel a bit weird
- window only opens a little - it was very hot so the room felt a bit stuffy
- the shower is ridiculously small - strange because the bathroom in itself is actually quite large
- they don't have UK - EU adaptors on loan at reception desk, so make sure you bring one (or be prepared to pay the full 5 pounds for it at reception)

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 8, 2013

Never having been to London before, we chose the Burns Best Western in the Earls Court area. The hotel is nice, clean and very comfortable. The room size was adequate with pleanty of space for two adults. The hotel is located in the Earls Court area and is within easy walking distance to EC Tube station. There are many restaurants and pubs also within easy walking distance. There is a restaurant and pub on sight but we only eat breakfast in the restaurant, which was very good. We would definitely stay here again.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancashire
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 2, 2013

I stayed for one night. The location is very convenient for the tube and the single bedroom was small but perfectly comfortable. The staff were lovely, efficient and welcoming. I chose this because our business budget for hotels in London is very restrictive but its actually a comfortable and convenient place to stay and I'm booked in to stay there again.
BTW to the reviewer with the flower allergy - seriously???? Think staff should get an award for keeping a straight face. If you went to the Chelsea Flower Show and encountered similarly cavalier attitudes to your Health and Wellbeing, please let us all know what happened.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Easton, Maryland
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 1, 2013

The Burns Hotel is situated on a nice, relatively quiet side street and faces a garden, just off busy Earl's Court Road. It's less than a five minute walk to the Earls Court tube station as well as a variety of pubs, restaurants and shops. The hotel is in a 19th century Victorian building that has a lot of character.
The front desk staff were very welcoming and pleasant. They were able to answer any questions I had and helped with a couple of simple requests. My room was small, a little worn looking, but clean and quite comfortable. Flat screen TV gets all the basic channels. The free WiFi (Pogolink) is OK, but could become a nuisance since it requires you to get a a slip for each device from the front desk with username and password that is good for 24 hours, then you have to ask for another.
The dining area and outside patio are nice. The full English breakfast is more than adequate and a convenient way to start the day. Dining room wait staff were efficient and cordial. For my preferences, the Burns Hotel was a good choice and I would stay here again.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Burns Hotel

Address: 18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #475 of 1,073 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Burns Hotel 3*
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Also Known As:
Best Western London
London Best Western
Best Western Burns Hotel London, England

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