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“Small, tasteful, intimate luxury” 5 of 5 stars
Review of Egerton House Hotel

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Egerton House Hotel
5.0 of 5 Hotel   |   17-19 Egerton Terrace, Knightsbridge, London SW3 2BX, England (Knightsbridge / South Kensington)   |  
Hotel website
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Hotel amenities
Special Offer
Breakfast Inclusive
Ranked #3 of 1,071 hotels in London
Fareham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Small, tasteful, intimate luxury”
5 of 5 stars Reviewed May 22, 2013

If you're looking for complete luxury in a beautiful period building which is small and intimate, yet sophisticated look no further. Quality and taste in spades - genuine, helpful staff - will revisit and soon!

Room Tip: Queen room was gorgeous - compact but luxury and attention to detail beats space in my book!
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, June 11, 2013
Dear Guest,

Thank you for your kind review of the Egerton House Hotel which is greatly appreciated. We are delighted that you had a memorable stay and that you felt it was small tasteful & luxurious. I am delighted that the staff were helpful and that you plan to visit us again. It will be our pleasure to take care of you. Please do not hesitate to contact us if we can assist with a booking.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Harpenden, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 19, 2013

My wife and I stayed at the Egerton House Hotel for two nights as part of a weekend in London and boy what a fabulous gem of a hotel it is. The room was immaculate all be it a bit on the small side but the location and service provided more than compensated for this. Do try the wicked Martinis provided by the unforgettable barman Antonio who apparently has made these for a host of famous celebrities. A great hotel ideally located for seeing the many sights in London, highly recommended.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, June 11, 2013
Dear Guest,

Thank you for taking the time to post you lovely feedback and I am delighted that you enjoyed your stay, had a wonderful time and thought that the hotel was fabulous. It is indeed a little gem and we are very proud of it. The rooms are all very individual and vary in size as it is a town house. Antonio is a legend and his reputation precedes him. He does make a killer martini and is very proud of them. People come from far and wide to try them. We are very centrally located to shops, museums, great restaurants and in close proximity to the West End yet located in a quiet residential area so we have the best of both.
We do hope that we will have the pleasure of welcoming you back on a future visit to London and please do not hesitate to contact us if we can be of any further assistance.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morpeth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

This is the third time I have stayed at this hotel. Excellent, excellent, excellent. Staff second to none, nothing too much trouble. Excellent breakfast, well served and nothing left out. Rooms wonderful, relaxing and immaculate (have stayed in three different rooms - each with a theme and decor of their own). Wouldn't stay anywhere else in London. Evenings in the lounge are relaxing and friendly with close attention from Antonio from behind the bar (who remembers your favourite drink) and snacks fresh from the kitchen - just like a country house. Pots of tea and fresh cakes and home-made biscuits whenever you want during the day. Can't recommend it enough for the discerning traveller who likes the small hotel but requires attention to detail and service to match - this is the hotel for you. Can't wait to go back !

Room Tip: Any room is a delight. If you have specific requirements, discuss with staff and they will assist...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, June 11, 2013
Dear Guest,

Thank you for taking the time to post a review on the site following your third visit to The Egerton House Hotel and we are delighted to read that you once again had an enjoyable stay with us. It is very rewarding that you come back time after time and feel that your stay is memorable enough to share your thoughts. I am pleased that all aspects of your stay from the team to the rooms to the food and of course Antonio. I have passed your kind comments to all my team who are very grateful and we are all looking forward to welcoming you back to your home away from home on a future visit.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carson City, Nevada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2013

I stayed here with my adult daughter at the end of April for seven days. Although our room was a little small it was beautifully furnished and the bathroom was luxurious. The staff are excellent. They helped us with reservations and transportation and were always helpful but not intrusive. The location in Knightsbridge is very close to museums, shopping, restaurants and transportation. I would not hesitate to recommend it.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, May 31, 2013
Dear Guest,

Thank you for your feedback and positive review on the site following your visit with us in April and I am delighted that you and your daughter enjoyed your stay with us. I am pleased to hear and found the staff helpful and excellent that you liked the location also. We are very centrally located close to all the shops on Brompton road as well as Harrods, Museums and lot’s of great restaurants. We do hope we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of any further assistance at any time.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braintree, United Kingdom
1 review
5 of 5 stars Reviewed May 10, 2013

What a fabulous hotel! We stayed for 1 night on the 7th of May for our 30th Anniversary. When we arrived we were greeted like friends, we were taken for a complimentary glass of champagne in their cosy, charming bar/ comfy tea room. It was such a great start. Then we were told they had upgraded our room to a suite! When we arrived back in the evening after a lovely dinner, we were so delighted to find a big celebration cream and strawberry cake in our room with an Anniversary card.
Even without all that, the staff here are truly wonderful. Nothing is too much trouble. They are on hand all the time without being imposing. The room was impecable. We loved the Art, the furniture and even the music. We really did not want to come home. We have stayed at many hotels including the Ritz but this was the best by far. We are going back for Christmas.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, May 31, 2013
Dear Guest,

Thank you for taking the time to post a review on the site following you stay with us at The Egerton House Hotel and I am delighted that you had a memorable 30th Anniversary with us. It was our great pleasure to take care of you. I am glad you started the party with a nice glass of champagne in our cosy drawing room, it is so welcoming and relaxing and is a nice start to the celebrations. I am pleased that we were able to offer you a complimentary upgrade and that you enjoyed your Anniversary cake and card. We do like to spoil our guests. Thank you also for your kind words about the team which I have passed on to each and everyone.

We do hope that we will have the pleasure of welcoming you back on a future visit and another celebration and please do not hesitate to contact us at any time if we can be of assistance.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed May 5, 2013

My husband and I came back to The Egerton House Hotel 22 years after spending our honeymoon there. We stayed for 5 nights and had a fabulous time. We received a very warm welcome from manager Michelle Devlin and her staff on arrival. They upgraded our room, service was absolutely excellent, we became friendly with many of the staff who all seemed like family. We received a wonderful "anniversary" cake and card from the staff and also on our last night they filled our hotel room with lighted candles and rose petals!

We actually had a better time than we did on our honeymoon and can't wait to return!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, May 12, 2013
Dear Guest,

How amazing that you have returned after 22 years and what an honour it was to take care of you after all this time. I was so delighted to personally meet you and welcome you back home and am delighted we were able to offer you a complimentary upgrade to help with the celebrations. I am also thrilled that you enjoyed your cake and romantic turndown and I hope it made your special and momentous occasion even more memorable. I do hope that you will return to see us again very soon. Thank you for your lovely review and please do not hesitate to contact us if we can be of any further assistance or assist with a future booking.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 1, 2013

We were two couples traveling together for a long weekend late april and do not regret choosing to stay at the Egerton House Hotel. Location perfect for museums, parks and shopping. Service impeccable, you get the feeling that the staff have known you for ever and that they work for you only. I have never before experienced this personal touch at this high level. Only two cons were that the Queen Deluxe room was rather small and that the mattresses were quite hard to sleep on. We changed to a Studio Suite after one night, and the suite was amazing. How ever, the priced about doubled...

If you are looking for personal service and traditional English luxury, this small hotel should be your top three considerations in London.

Room Tip: If you can afford it, choose another room type than the Deluxe Queen.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, May 12, 2013
Dear Guest,

Thank you for your review which is greatly appreciated and I am pleased that you did not regret your decision to stay with us at The Egerton House Hotel. It was our great pleasure to look after all of you. We do pride ourselves on our high level of service and are very dedicated in making each and every guest stay as special as possible. So sorry to hear that you felt the queen rooms were small, they are actually one of our very popular categories as they over look the gardens but I am pleased that you were more comfortable in the suites, these are our top category rooms aside from The Victoria & Albert with terrace.

I do hope you will come back and stay with us again in the not too distant future and please do not hesitate to contact us if we can be of assistance at any time.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Egerton House Hotel

Also Known As:
Egerton Hotel London
Egerton Hotel
Egerton House Hotel London, England
Address: 17-19 Egerton Terrace, Knightsbridge, London SW3 2BX, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in London
#6 Family Hotel in London
#9 Romantic Hotel in London
#29 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Egerton House Hotel 5*
Reservation Options:
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