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“Amazing” 5 of 5 stars
Review of Egerton House Hotel

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Egerton House Hotel
5.0 of 5 Hotel   |   17-19 Egerton Terrace, Knightsbridge, London SW3 2BX, England (Knightsbridge / South Kensington)   |  
Hotel website
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Hotel amenities
Special Offer
3 night for 2
Ranked #2 of 1,066 Hotels in London
Manila, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Amazing”
5 of 5 stars Reviewed March 25, 2013

We booked this hotel because of the positive reviews on TA.we were not disapponted as everything Was perfect.Cozy room cleaned twyce a day,great buffet breakfast,Amazing afternoon tea.The staff of the reception helpful and friendly.The best choice for me.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, April 8, 2013
Dear Guest,

Thank you for your review on The Egerton House Hotel and I am pleased that you were not disappointed with your stay. It is a beautiful little gem and indeed very cosy. So nice to read that you enjoyed our breakfast and Afternoon tea and you overall experience was memorable.

We do hope that we will have the pleasure of welcoming you back on a future visit.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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696 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2013

It was 24/03/2013 when our daughter turned 1 year and 11 month and we went to The Egerton House Hotel for afternoon tea. The atmosphere was so friendly and cozy that we felt special from the very first minute. The service and food were just great! The dining manager Raul paid his personal attention to us, waitress Nejole was constantly looking after us and especially our daughter and reception team were always helping what ever request we had! We would definitely recommend this place to all our friends and everyone else! Thank you very much for the amazing day!!!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, April 8, 2013
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor and it is so nice to read that you felt very special from the moment you arrived. Thank you also for your kind words on our service and food. We do pride ourselves on providing the highest possible level of service to all our guests and I have passed your kind compliments to Raul, Nijole and all of the team. Here at The Egerton we love to welcome our little friends and we have lot’s who visit all the time. We are always happy to keep an eye so that parents can relax a little and enjoy the experience. It would be our great pleasure to welcome you back on 24/04/2013 when your daughter will be 2 years old so we may celebrate with you and please do not hesitate to contact us if we can be of assistance with a booking.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 21, 2013

Went here for afternoon tea with my girlfriend and mum and was instantly blown away by the warm welcome and the look of the hotel. We were instantly seated and greeted by the dining manager Raul who explained everything and offered us a glass of champagne. We felt we were at a friends house rather than a hotel. When the tea came we were very pleased with the quantity as I hadn’t had breakfast and was quite hungry. Having said that we still didn’t manage to finish it all. My favourite sandwich was the cream cheese and cucumber with sundried tomato bread, but my girlfriend and mum preferred the salmon. If I could give this hotel more starts I probably would thanks to Raul and his friendly staff.

Room Tip: Get a table by the window and watch the world go by while you just relax.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, April 8, 2013
Dear Guest,

Thank you so much for your lovely feedback on the site following you Afternoon tea experience with us and I am delighted that you received a warm welcome by Raul our Food & Beverage Manager. We do like our guests to feel that they are at home and with friends so I am very pleased that you felt just that. It is also nice to read that you enjoyed the selections of sandwiches and the quantity. We do want our guests to get value for money.

We do hope we will have the pleasure of welcoming you back on another occasion and please do not hesitate to contact us if we can make a booking for you.

Warm regards,

Michelle Devlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

We stayed here for my husband's birthday and only chose it because of the amazing reviews on trip advisor. All I can say is it lived up to its reviews and then some.

The staff couldn't have been more helpful, friendly and inviting. Scott inparticular was superb, although all the team were amazing!

Thank you for such a wonderful stay in what is a real home away from home.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, March 22, 2013
Dear Guest,

It was our great pleasure to look after you on your recent visit to The Egerton House Hotel to celebrate your husbands birthday and thank you for your very complimentary comments. We do work incredibly hard to ensure that each and every guest has a memorable stay with us and are all very passionate about our home away from home. I am so pleased that we lived up to your expectations and I have passed your kind word to all the team and especially Scott who are all delighted with such wonderful feedback.

We do hope we will have the pleasure of welcoming you back to your new home away from home on a future visit and please do not hesitate to contact us if we can be of any assistance at any time.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester England
Top Contributor
92 reviews 92 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 17, 2013 via mobile

I changed my booking from one of the big hotels having read the previous reviews on afternoon tea at the Egerton Park!
It was most definitely worth changing!
The hotel is delightful and the afternoon tea was excellent! The staff are extremely warm and friendly and the food itself was beautiful with some delightful touches such as an almond coating on the egg sandwiches plus edible flowers on the cupcakes!
Looking forward to returning!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, March 22, 2013
Dear Guest,

Thank you for your lovely feedback on your experience of Afternoon tea at The Egerton House Hotel and thank you for choosing us over one of the big hotels. It is so lovely to hear that you made the right choice. Our beautiful cosy drawing is the perfect place to relax and unwind and enjoy the delicious selection of sandwiches, scones & cakes. I am pleased that you were well looked after and will be returning in the future.

Please do not hesitate to contact us if we can make a booking for you.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 17, 2013

Highly welcoming and friendly staff, especially at reception, who helped make our anniversary special with surprises like a welcome glass of champagne, rose petals, chocolate dipped strawberries, cake and scented candles. Very comfortable bedroom, cosy lounge/bar and first class breakfast.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, March 22, 2013
Dear Guest,

Thank you for your very kind words following your stay at The Egerton House Hotel and I am delighted that you had memorable Wedding Anniversary with us. So nice to read that you found the staff friendly and welcoming and that your special occasion was made very special with a welcome glass of champagne, cake and other treats. We do like to spoil our guests when staying with us on these occasion so thank you also for letting us know.

I have passed your kind comments to the team who are very grateful .

I do hope we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of any further assistance.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davidson, NC, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 16, 2013

Recently stayed four nights at this charming hotel. Great location, excellent service and the most comfortable beds! Clean, bright and decorated with beautiful fabrics this hotel will be my go-to in London from now on. Can't rave enough about how helpful and friendly everyone was, including the famous martini man, Antonio!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, General Manager at Egerton House Hotel, responded to this review, March 21, 2013
Dear Guest,

Thank you for taking the time to post your lovely feedback on The Egerton House following your recent stay and I am delighted to hear that you liked the location, found the service excellent and enjoyed our beautifully decorated rooms. We take great pride in our little gem and I am thrilled to hear that you will be staying with us again when you visit London. Our dedicated and friendly team will be waiting to look after you. So nice that you managed a martini with Antonio. He is a character!!

I have passed you kind words to all the team and who very much appreciate it.

Please do not hesitate to contact us at any time if we can be of assistance.

Warm regards,

Michelle Devlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Egerton House Hotel

Address: 17-19 Egerton Terrace, Knightsbridge, London SW3 2BX, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in London
#2 Luxury Hotel in London
#9 Family Hotel in London
#20 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Egerton House Hotel 5*
Number of rooms: 27
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Also Known As:
Egerton Hotel London
Egerton House Hotel London, England

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