Stayed 28th-30th Dec on a Magical London package. My husband and I visited for our anniversary and we were greeted by Scott upon our arrival, who took care of a very smooth check-in. Our room wasn't ready as we arrived much before 2, however we were shown to the drawing room and offered complimentary tea as we waited, which took just 15 mins. We didn't expect to Check-in early and so we were really pleased that we were able to. We stayed in room 24, a beautiful character-filled room on the second floor. I was extremely impressed with the attention to detail; the soft furnishings were to die for. The bed was the most comfortable bed I have slept in whilst away from home, and I have stayed in many hotels around London.. We had everything we needed, even a stationary draw including paper clips and scissors!... luxurious soft robes, the softest slippers, a pillow for the bath, a tv in the bathroom!! I could go on and on... In the evening we decided to try out Antonio's famous martini... My husband and I were blown away. Antonio is such a character, I was lucky enough to have my picture taken with him! Each table had olives, snacks and nuts on which Antonio kept topping up each time we ran low. For our anniversary, Scott and the front desk staff congratulated us with a card and the most beautiful cake (which we forgot to bring home!!! :( but the thought was so kind and we were so touched that the staff had gone to the trouble. Michelle the manager also offered to help us with bookings for restaurants/shows/taxis etc. Breakfast was filled with choice, we opted for the eggs Benedict and my eggs were cooked to perfection. The hotel was ideally located as we were there to shop, with Harrods being around the corner. We popped into Frankies around the corner for cocktails which was enjoyable. All in all, a fantastic experience which I will never forget. We already plan to go back in March. Thank you to all the staff for making our stay so memorable and wonderful; the personal touches really did make us feel totally valued as customers, especially our Christmas stocking! Lindsay & Jamie Piper, South Wales
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- Also Known As:
- Egerton Hotel London
- Egerton House Hotel London, England