This hotel is well located, has a helpful staff, and has lovely rooms. What really sets this place apart from other hotels, however, is the attention to detail. The was a bath pillow for soaking in the tub, the toilet had a brass handle so you did not need to touch the seat, there was water and fruit in the room, the toiltetries were from Penhaligons, there were two style of robes, the bathrooms floors were heated, there was heated towel rack, the towels were thick and luxurious, they had an extensive and unique pillow menu (try the buckwheat), etc. These details really set the place apart.
We had a "superior room" on the third floor - it is actually the one pictured on TA right now as I write this review. The room was small and if we had stayed more than a couple days we may have wanted for more space. That said, the room overlooked a private garden and included a desk, comfortable bed, two seats and a table. There also was a TV in the bathroom, which was unexpectedly fun! The bath is the typical UK bathroom - with the deep tub and half shower door.
The hotel was quiet and we slept peacefully. It is an easy walk from the Knightsbride tube stop (maybe 4 blocks). We have stayed at a sister property - the Milestone - and continue to believe Red Carnation Hotels are some of the best available today.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your detailed feedback on your visit to The Egerton and I am delighted that you had a memorable stay with us. It is so nice to hear that the attention to detail sets us apart as we work consistently hard to make sure that we get it right.
We have an extensive pillow menu and indeed bath pillows in all bathrooms which are a big hit with our guests.We also have bathroom TV''s in all rooms, the renowned Penhaligon toiletries and thick luxurious towels. Everything one need to relax after a day of shopping and sightseeing.
The room you occupied one of our beautiful deluxe queen rooms which does indeed overlook the gardens.. While we are located in the heart of knightsbridge but in a residential area we are very lucky to have the garden view at the back of the property.
The Egerton is a very special little property, with very special quests and I do hope that when you next visit London you will visit us once again so we can welcome you to your new London home.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.