This is quite possibly the best hotel I have ever stayed in. If you're looking to stay somewhere where you are not treated like a number then this place is it. They take pride in ensuring their residents have everything they need and they do it in such an easy, non-stuffy way. You really feel special in this place and you don't feel overly fussed on.

We stayed for our anniversary and our room was decorated with flowers and rose petals and candles when we came back from our meal (and a rather late night in the bar). It was a really nice touch.

The bar is great - Antonio is a legend and tries to encourage everyone to have a martini. The mix of guests and regular local visitors really makes you feel like you are part of something really fun and different. We had a really fantastic and fun night, and have not laughed so much in ages.

We were sad to leave, but we'll be back I am sure!!!

The Egerton House Hotel is like an London Club .. Wonderful cocktail / high tea space -- its almost like being in a royals living room . All of the staff are most accommodating , helpful , cheerful in every way . Breakfast is a treat and the servers only want to please .. ( Do not miss breakfast). Antonio , the master bartender will make you a very special martini .. two is my absolute limit. We have been coming to London for 45 years -- and this is our new favorite hotel.

I recently had the great pleasure of experiencing afternoon tea at this beautiful, intimate hotel. The staff were wonderfully attentive and made us feel very special. Tea was divine with a lovely selection of sandwiches, scones and beatiful cakes, pastries and macaroons. we were there for a couple of hours and did not feel rushed or hurried at any time. Staff checked on us to make sure everything was ok and to see if we needed anything else but this was done in a wonderfully unobtrusive way. I would highly recommend afternoon tea at this gem of a hotel,

The staff was wonderful and looked over us from our breakfast through the nightly turndown. Mario, Nicoleta and Scott at the front desk arranged our tours and transportation needs with amazing efficiency. Antonio oversaw cocktail hour while making his masterful martinis. Annie the Deputy General Manager/Gem was on top on every situation and personally saw to our comfort level in a new city, paying me the kindness of escorting me and walking me through the purchase of our oyster cards for travel on the tube. Now it just does not get any better than that. My apologies to those I did not mention in this review, I should have learned all your names.

Jeanne and Bob, San Carlos, California