I ran some courses for teachers at the hotel during March. They were incredibly helpful. They managed a gluten free delegate extremely well as they had not been told beforehand. Nothing was too much trouble, everything was delivered to the room on time and very professionally. There was an excess of good food.

This is my go-to hotel in London and I have stayed here on several occasions. The hotel is clean, the rooms are of decent size for London standards and the location is great. It is a two minute walk from Gloucester Road tube station and if you are up for it you can walk to the museums in the Kensington area, like the V&A, in about 10-15 mins. It is a great value for money.

Staff are brilliant and bend over backwards to accomodate everyone. Having been a regular attending guest as part of a group of roughly 20 every week i can certainly say that the staff make the hotel and without them many of our meetings would not run as smoothingly. The hotel decour is amazing many different styles and an amazinf room where we meet which is the old library that has a magnificent ceiling murial. If any one was thignking about a lunch or a drink this hotel is perfect and is located in the right area to get to any.

This is a great hotel in a great, convenient location near the Gloucester Rd tube station. A great value [by London standards]. Rooms are a bit small, but that is to be expected. The only problem during the stay was that the lift near my room was out of service, and the only other one was at the far end of the hotel and very slow.