This is my go-to hotel in London and I have stayed here on several occasions. The hotel is clean, the rooms are of decent size for London standards and the location is great. It is a two minute walk from Gloucester Road tube station and if you are up for it you can walk to the museums in the Kensington area, like the V&A, in about 10-15 mins. It is a great value for money.

Staff are brilliant and bend over backwards to accomodate everyone. Having been a regular attending guest as part of a group of roughly 20 every week i can certainly say that the staff make the hotel and without them many of our meetings would not run as smoothingly. The hotel decour is amazing many different styles and an amazinf room where we meet which is the old library that has a magnificent ceiling murial. If any one was thignking about a lunch or a drink this hotel is perfect and is located in the right area to get to any.

This is a great hotel in a great, convenient location near the Gloucester Rd tube station. A great value [by London standards]. Rooms are a bit small, but that is to be expected. The only problem during the stay was that the lift near my room was out of service, and the only other one was at the far end of the hotel and very slow.

This is one of the better Radissons' in London. Despite check-in being slow I was given a "business" king-size room facing to the rear. It's a real olde-worlde layout with lots of wood, narrow corridors, rooms hidden away etc - much more fun than modern hotels. The room was large and the bed was comfy and was everything I would expect from a 4 star hotel.

There are the usual questionable design features - the only lighting being spotlights in the ceiling that offer no ambience and are too bright to read with comfortably; IBIS style bottles of toiletries affixed to the wall all over the bathroom. I was also surprised to find a clear plastic hard back chair at the desk - this was too high to sit on and be able to put your legs under the desk - you think they'd check these basic things. There was also a fridge in the room that hummed and buzzed all night - this needed checking.

The other problem I had was the intermittent wi-fi that was almost impossible to use. You'd think if Radisson was to offer free wi-fi throughout the hotel they'd ensure it actually worked in all the rooms? It was awful.