This is a great hotel in a great, convenient location near the Gloucester Rd tube station. A great value [by London standards]. Rooms are a bit small, but that is to be expected. The only problem during the stay was that the lift near my room was out of service, and the only other one was at the far end of the hotel and very slow.

This is one of the better Radissons' in London. Despite check-in being slow I was given a "business" king-size room facing to the rear. It's a real olde-worlde layout with lots of wood, narrow corridors, rooms hidden away etc - much more fun than modern hotels. The room was large and the bed was comfy and was everything I would expect from a 4 star hotel.

There are the usual questionable design features - the only lighting being spotlights in the ceiling that offer no ambience and are too bright to read with comfortably; IBIS style bottles of toiletries affixed to the wall all over the bathroom. I was also surprised to find a clear plastic hard back chair at the desk - this was too high to sit on and be able to put your legs under the desk - you think they'd check these basic things. There was also a fridge in the room that hummed and buzzed all night - this needed checking.

The other problem I had was the intermittent wi-fi that was almost impossible to use. You'd think if Radisson was to offer free wi-fi throughout the hotel they'd ensure it actually worked in all the rooms? It was awful.

I've stayed at this hotel four times and every time I get the same outstanding service. On most trips I have arrived to an early check-in option which is heaven when arriving on a red-eye flight. Every employee is cheerful and I'm always greeted with a hello - at the front desk, in the hallways. I can say enough about the service. They also have frequent offers that appeal to budget travelers who normally wouldn't stay at a 4 star hotel. Obviously, the location is great as well. Close to everything, but not very noisy. I will definitely stay here again.

I have stayed several times at this Radisson Blu and I've never been disappointed. The property is charming, the rooms are comfortable and spotless, the staff is friendly and helpful. They do have a fantastic full English breakfast, but there are several other options for eating. The location is fantastic. The cost is not exorbitant. This is definitely my first choice when I come to London.