We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant Enperience” 5 of 5 stars
Review of The Park Tower Knightsbridge

Save Saved
You added The Park Tower Knightsbridge to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for rooms, adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Park Tower Knightsbridge
5.0 of 5 Hotel   |   101 Knightsbridge, London SW1X 7RN, England (Formerly Sheraton Park Tower) (Knightsbridge / South Kensington)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Rate
Breakfast Included
Ranked #267 of 1,073 hotels in London
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pleasant Enperience”
5 of 5 stars Reviewed January 21, 2013

Great location near to Harods & Knightsbridge tube station. Our favorite hotel whenever we go to London! Excellent service from friendly & efficient staff who are ever so pleasant & nothing is too much trouble for them no matter how busy they are. We enjoyed very much also the high quality breakfast spread with freshly squeezed orange juice, a good selection of freshly baked pastries & cooked items & even some Arabic breakfast items . The well appointed guest room with uninterrupted wi-fi connectivity makes it our preferred choice of hotel in London. Didn't get a chance to have a meal in the restaurant this trip but over heard in the hotel lift some excellent feedback from some guests who dined there some seafood dish? Will definitely try the restaurant the next time we go there.

Thank you to Tristan Nesbbitt & his team for making our stay such a pleasant one.

From Dato zainal Putih & Datin Jasmine heng (stayed from 22 to 26th December 2012)

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manager at The Park Tower Knightsbridge, responded to this review, February 4, 2013
Dear Jasmine_Heng,

Thank you so much for your glowing review following your recent stay with us. It is always nice to receive such positive feedback from our returning guests. Thank you for making the Park Tower your hotel of choice when in London.

We were happy to hear that you enjoyed our hotels excellent location, beautiful guest rooms and delectable breakfast buffet. However, we were most happy to hear that your interactions with our staff reflected the high level of care and attention we strive to provide to all of our guests. I will certainly share your favourable feedback with all of our hotel team.

During your next stay with us we highly recommend dining at our renowned One-O-One Restaurant. Voted 5th best fish and seafood restaurant in the UK it is a London destination all on its own.

Thank you again for the excellent review and we look forward to welcoming you back again soon.

Warm regards,

Andrew Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

556 people have reviewed this hotel

Traveler rating
    225
    222
    71
    22
    16
See reviews for
101
176
59
140
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Delhi, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 20, 2013

good hotel... so well located..restaurants, shopping, travelling all so accessible. Everything within walking distance. Large rooms, very comfortable beds, great views of Hyde park. Rooms on higher floor have greater depth of view. staff very helpful. Not inexpensive but this is LONDON.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manager at The Park Tower Knightsbridge, responded to this review, February 1, 2013
Dear 20Jbond007,

Thank you for sharing your wonderful review from your recent stay with us at the Park Tower. We were delighted to learn of how much you enjoyed our hotels exceptional location, luxurious guest rooms and superb views of London. It sounds as if you enjoyed a wonderful time in London and we look forward to welcoming you back to stay with us again soon.

Warm regards,

Andrew Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 15, 2013

I was amazed that such a luxury 5* hotel would not offer free wifi in the rooms or the lobby, the wifi is available for a fee of 15 pounds per day and the speed in the room was .54 mbps, its not expectable that a hotel with 5* rating to not offer a decent wifi.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manger at The Park Tower Knightsbridge, responded to this review, February 1, 2013
Dear walkhamis,

Thank you for taking the time to share your feedback from your recent stay with us. I’m sorry to hear that you were unhappy with our internet services and would like to apologize for any inconvenience this may have caused you.

While we do charge a fee for wifi usage, a speed of 0.54mbps is well below the standard we aim to offer. I will ensure that the consistency of this service is further investigated. We also offer our guests the option of complimentary internet access in our 24 hour business centre and I am sorry if this option was not offered during your stay.

I hope that you were able to enjoy the rest of your stay with us and I look forward to personally welcoming you back when you are next in London.

Warm regards,

Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New york
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 9, 2013

1 short block to the Knightsbridge Tube Station on the Piccadilly line, the Sheraton Park Tower was a treat. What this round-shaped hotel lacks in age it makes up for with beautiful, well appointed and comfortable rooms-- all with couches, desks, comfortable beds and large windows that offer great views of London. Friendly staff and a very helpful concierge desk - a great breakfast-- made this hotel a perfect place to stay on a 5 day trip to London when convenience and service were priorities.

Room Tip: You could take the Piccadilly line -- one block away -- directly to and from Heathrow airport if you...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manager at The Park Tower Knightsbridge, responded to this review, January 14, 2013
Dear djsb 131,

Thank you for taking the time to share your experiences from your recent stay with us. We were delighted to learn of how much you enjoyed your time at the Park Tower and that we were able to help make your time in London extra special.

We were especially delighted to read your comments about our ambassadors and in particular our concierge team. We will be sure to pass along your favourable comments for the rest of the team to see.

Thank you again for choosing the Sheraton Park Tower and we look forward to welcoming you back when your travels next bring you to London.

Warm regards,
Andrew Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2013

Stayed at the park tower for five days after christmas. The hotel is in a wonderful location with alot of sites, restaurants and stores within walking distance. The tube station is one street away. The hotel is beautiful and the staff was very friendly. I would definately stay at this hotel again

Room Tip: Upgraded to an executive room which was large and roomy
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manager at The Park Tower Knightsbridge, responded to this review, January 14, 2013
Dear lorraine g,

Thank you for your remarkable review of the Park Tower following your recent stay with us. It sounds as if you had an excellent time exploring the city and all of the sights that are so close to our beautiful hotel. We were also happy to hear that your interactions with our staff reflected the care and attention we strive to provide to all of our guests.

Thank you again for staying with us and we look forward to welcoming you back again soon.

Warm regards,

Andrew Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Top Contributor
99 reviews 99 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

Great second stay over new year at this lovely hotel .
Rooms great beds great linens and pillows excellent .
Breakfast really good .
Staff helpful ad charming .excellent location and parking underneath .

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manager at The Park Tower Knightsbridge, responded to this review, January 14, 2013
Dear neilmaxbartholomew,

Thank you for your captivating review of the Sheraton Park Tower. We were delighted to learn of how much you enjoyed our hotels excellent facilities, dedicated ambassadors and superb location. Thank you for choosing to stay with us again and we look forward to welcoming you back when you are next in London.

Warm regards,

Andrew Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 3, 2013 via mobile

Location is good if you want to shop. The service is helpful. The rooms are nice but being a round building, some paces and alignments can bewilder. When you need the Sheraton style, this won't dazzle, but nor will it disappoint.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewKennedy, Rooms Division Manager at The Park Tower Knightsbridge, responded to this review, January 14, 2013
Dear Harry M,

Thank you for taking the time to share your review from your recent stay with us at the Sheraton Park Tower. We were happy to hear that you enjoyed our hotels friendly and helpful staff and also our hotels superb location. However, I would like to apologize if you felt the hotel did not exceed your expectations in any way. We very much hope to welcome you back to the Park Tower when you are next in London and would value the opportunity to look after you on your next stay.

Warm regards,

Andrew Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for rooms, adults
Price Your Stay

Been to The Park Tower Knightsbridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Park Tower Knightsbridge

Address: 101 Knightsbridge, London SW1X 7RN, England (Formerly Sheraton Park Tower)
Phone Number:
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Casino Hotel in London
#146 Family Hotel in London
#189 Luxury Hotel in London
#245 Romantic Hotel in London
#263 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Park Tower Knightsbridge 5*
Official Description (provided by the hotel):
Distinclty Knightsbridge, The Park Tower Knightsbridge, a Luxury Collection hotel, London has become the residence for global explorers looking for an authentic experience of the locale. Located just a short walk away from iconic Hyde Park, the hotel features 280 guest rooms and suites, most of them affording breathtaking views of Knightsbridge, Hyde Park and over London's skyline. Recognised as the destination authority, the hotel head concierge and his team will help uncover the hidden gems of the locale so that guests can make the most of their stay. The Park Tower Knightsbridge is also home to critically-acclaimed fish restaurant One-O-One, The Knightsbridge Lounge which serves Hyde Park-inspired afternoon tea, and The Hyde Bar, offering whiskies and cigars in an intimate and refined setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Starwood EMEA, Cheap Tickets, Tingo, Otel, getaroom.com, HotelTravel.com, BookingOdigeoWL and Venere so you can book your The Park Tower Knightsbridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Park Tower Hotel London
Sheraton Park Hotel
Sheraton London
London Sheraton
The Park Tower Knightsbridge London, England

Owners: What's your side of the story?

If you own or manage The Park Tower Knightsbridge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;