Pleasant Enperience - Review of Sheraton Park Tower, London, England

Also Known As:: Sheraton Park Tower Hotel; Sheraton Park Tower Hotel London; Sheraton Park Hotel; Sheraton London; London Sheraton; Sheraton Park Tower London, England

Address: 101 Knightsbridge, London SW1X 7RN, England

Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

#172 Luxury Hotels in London

#189 Family Hotels in London

#226 Business Hotels in London

Price Range: $$$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The Sheraton Park Tower is located at the heart of London's fashionable Knightsbridge, moments away from graceful Hyde Park, fabulous Harrods, Harvey Nichols and the chic dining haunts of the city's most stylish set. Indulge with a meal to remember at our award-winning One-O-One restaurant voted "Best Fish Restaurant" by Harden's Guide. ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood EMEA, Booking.com, Orbitz, Expedia, Otel, Travelocity, Tingo and Venere so you can book your Sheraton Park Tower reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Write a Review

397 reviews from our community

See which rooms travelers prefer - 58 traveler tips

42-46 of 397 reviews

« 1 ... 9 10 11 ... 81 »

Jasmine_Heng

Kuala Lumpur, Malaysia

2 reviews

Reviews in 2 cities

“Pleasant Enperience”

Reviewed January 21, 2013

Great location near to Harods & Knightsbridge tube station. Our favorite hotel whenever we go to London! Excellent service from friendly & efficient staff who are ever so pleasant & nothing is too much trouble for them no matter how busy they are. We enjoyed very much also the high quality breakfast spread with freshly squeezed orange juice, a good selection of freshly baked pastries & cooked items & even some Arabic breakfast items . The well appointed guest room with uninterrupted wi-fi connectivity makes it our preferred choice of hotel in London. Didn't get a chance to have a meal in the restaurant this trip but over heard in the hotel lift some excellent feedback from some guests who dined there some seafood dish? Will definitely try the restaurant the next time we go there.

Thank you to Tristan Nesbbitt & his team for making our stay such a pleasant one.

From Dato zainal Putih & Datin Jasmine heng (stayed from 22 to 26th December 2012)

Was this review helpful? Yes

Problem with this review?

Ask Jasmine_Heng about Sheraton Park Tower

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

February 4, 2013

Dear Jasmine_Heng,

Thank you so much for your glowing review following your recent stay with us. It is always nice to receive such positive feedback from our returning guests. Thank you for making the Park Tower your hotel of choice when in London.

We were happy to hear that you enjoyed our hotels excellent location, beautiful guest rooms and delectable breakfast buffet. However, we were most happy to hear that your interactions with our staff reflected the high level of care and attention we strive to provide to all of our guests. I will certainly share your favourable feedback with all of our hotel team.

During your next stay with us we highly recommend dining at our renowned One-O-One Restaurant. Voted 5th best fish and seafood restaurant in the UK it is a London destination all on its own.

Thank you again for the excellent review and we look forward to welcoming you back again soon.

Warm regards,

Andrew Kennedy

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

20Jbond007

Delhi, New York

Senior Reviewer

9 reviews

Reviews in 3 cities

2 helpful votes

“Location and view”

Reviewed January 20, 2013

good hotel... so well located..restaurants, shopping, travelling all so accessible. Everything within walking distance. Large rooms, very comfortable beds, great views of Hyde park. Rooms on higher floor have greater depth of view. staff very helpful. Not inexpensive but this is LONDON.

See 4 more reviews by 20Jbond007 for London

Ask 20Jbond007 about Sheraton Park Tower

February 1, 2013

Dear 20Jbond007,

Thank you for sharing your wonderful review from your recent stay with us at the Park Tower. We were delighted to learn of how much you enjoyed our hotels exceptional location, luxurious guest rooms and superb views of London. It sounds as if you enjoyed a wonderful time in London and we look forward to welcoming you back to stay with us again soon.

Warm regards,

Andrew Kennedy

walkhamis

Kuwait City, Kuwait

Reviewer

5 reviews

4 hotel reviews

12 helpful votes

“no free wifi”

Reviewed January 15, 2013

I was amazed that such a luxury 5* hotel would not offer free wifi in the rooms or the lobby, the wifi is available for a fee of 15 pounds per day and the speed in the room was .54 mbps, its not expectable that a hotel with 5* rating to not offer a decent wifi.

Was this review helpful? Yes 1

Ask walkhamis about Sheraton Park Tower

Dear walkhamis,

Thank you for taking the time to share your feedback from your recent stay with us. I’m sorry to hear that you were unhappy with our internet services and would like to apologize for any inconvenience this may have caused you.

While we do charge a fee for wifi usage, a speed of 0.54mbps is well below the standard we aim to offer. I will ensure that the consistency of this service is further investigated. We also offer our guests the option of complimentary internet access in our 24 hour business centre and I am sorry if this option was not offered during your stay.

I hope that you were able to enjoy the rest of your stay with us and I look forward to personally welcoming you back when you are next in London.

Warm regards,

Andrew

djsb131

New York, New york

8 reviews

5 hotel reviews

Reviews in 6 cities

24 helpful votes

“A Knightsbridge Great”

Reviewed January 9, 2013

1 short block to the Knightsbridge Tube Station on the Piccadilly line, the Sheraton Park Tower was a treat. What this round-shaped hotel lacks in age it makes up for with beautiful, well appointed and comfortable rooms-- all with couches, desks, comfortable beds and large windows that offer great views of London. Friendly staff and a very helpful concierge desk - a great breakfast-- made this hotel a perfect place to stay on a 5 day trip to London when convenience and service were priorities.

Room Tip: You could take the Piccadilly line -- one block away -- directly to and from Heathrow airport if you...

See more room tips

Ask djsb131 about Sheraton Park Tower

January 14, 2013

Dear djsb 131,

Thank you for taking the time to share your experiences from your recent stay with us. We were delighted to learn of how much you enjoyed your time at the Park Tower and that we were able to help make your time in London extra special.

We were especially delighted to read your comments about our ambassadors and in particular our concierge team. We will be sure to pass along your favourable comments for the rest of the team to see.

Thank you again for choosing the Sheraton Park Tower and we look forward to welcoming you back when your travels next bring you to London.

Warm regards,
Andrew Kennedy

lorraine g

Fort Myers Beach, Florida

“great location and beautiful hotel”

Reviewed January 6, 2013

Stayed at the park tower for five days after christmas. The hotel is in a wonderful location with alot of sites, restaurants and stores within walking distance. The tube station is one street away. The hotel is beautiful and the staff was very friendly. I would definately stay at this hotel again

Room Tip: Upgraded to an executive room which was large and roomy

Ask lorraine g about Sheraton Park Tower

Dear lorraine g,

Thank you for your remarkable review of the Park Tower following your recent stay with us. It sounds as if you had an excellent time exploring the city and all of the sights that are so close to our beautiful hotel. We were also happy to hear that your interactions with our staff reflected the care and attention we strive to provide to all of our guests.

Thank you again for staying with us and we look forward to welcoming you back again soon.

Warm regards,

Andrew Kennedy

More Reviews of this Hotel

"Centrally located hotel in London with great service"

Very well located hotel in central london. Very friendly and helpful...
"Lovely afternoon tea"

I visited the hotel today with friends for afternoon tea which was...
"Afternoon Tea for 4 in the Knightsbridge Lounge"

I went here for afternoon tea on Saturday 17th March. I took my Mum and...
"Good hotel very close to Harrods"

This was probably my 5th stay at this property. I like the location: very...
"Afternoon tea at the Sheraton"

My sister-in-law's cousin had booked for 4 of us to have afternoon tea in...
"much better than the Sheraton on Park Lane"

Much larger rooms, better service and certainly better banquet staff when...
"Best Starwood Hotel"

Great location and where it's situated facing Lourdes Square it is...
"Excellent , brilliant location"

Very perfectly located hotel in knightsbridge , not far from...
"A Knightsbridge treasure"

Intersting round hotel, great staff, expensive but given location not too...
"Great hotel, horrible internet"

It bugs me to no end that hotels are selling dial-up speed internet for...

Trendy Hotel 41 1,114 reviews	Family-friendly Sofitel London St James 1,819 reviews	Romantic The Ritz London 812 reviews	Luxury Four Seasons Hotel London at Par... 293 reviews
ABS:HotelCheckRates-d188961?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell	ABS:HotelCheckRates-d236350?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell	ABS:HotelCheckRates-d187591?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell	ABS:HotelCheckRates-d187993?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell

The Park Lane Sheraton Hotel 1,459 reviews	Le Meridien Piccadilly 1,060 reviews	Mandarin Oriental Hyde Park, Lon... 368 reviews	InterContinental London Park Lan... 997 reviews
ABS:HotelCheckRates-d192067?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d193046?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d188963?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d195205?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero

Jumeirah Lowndes Hotel 238 reviews	W London Leicester Square 759 reviews	Jumeirah Carlton Tower 210 reviews	The Lanesborough, a St. Regis Ho... 281 reviews
ABS:HotelCheckRates-d187736?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1718977?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d193081?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d187925?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero

Pleasant Enperience - Sheraton Park Tower

Sheraton Park Tower: Traveler Reviews

397 reviews from our community

Been to Sheraton Park Tower? Share your experiences!

Additional Information about Sheraton Park Tower

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore London

More Reviews of this Hotel

Hotels around London